From: Carroll P., Edenprairie, MN
Date:Wednesday, 5/18/2011 7:21 PM

Garett -- The chest arrived yesterday in excellent shape and we are very pleased with the new piece. I was impressed with the way you packaged and secured the chest on a pallet for shipping and the pictures you sent to me prior to shipment so I could compare with the item on delivery. I have never had a vender provide that level of service. I am a satisfied customer of China Furniture and will definitely buy from you again when I am in need of other home furnacings or accessories. Keep up the good work !!-- Carroll

From: Jill S., Martin, OH
Date: Sunday, 5/15/2011 8:41 AM

Dear Sally,
We are very pleased with our furniture and your exceptional customer service. Thank you very much.

Sincerely,
Jill S.

From: Lianne & Larry G., Holiday Island, AR
Date: Saturday, 5/14/2011 12:41 AM

We are totally delighted with our new piece of furniture. We are extremely impressed by the professional and careful way everything was handled. We look forward to purchasing many more beautiful items from you. Thank you.

From: Lisa D., Cincinnati, OH
Date: Friday, 5/13/2011 3:30 PM

Dear Garett,

The delivery was handled professionally and without any trouble. The desk/bench is very beautiful and just what I hoped it would be. I really appreciate the service and the quality - my experience with your company has been very good.

Thanks.
Lisa D.

From: David A., Yarmouth Port, MA
Date: Friday, 5/13/2011 9:31 AM

Dear Garett,

We received our sofa table in perfect condition and are very pleased with the entire transaction. We were a bit skeptical about buying online, but have found this piece to be everything we hoped it would be.

[...]We enjoyed doing business with you, everything was done very professionally and wouldn't hesitate to recommend you to friends.

Sincerely,
David A.

From: Kevin D., Chesapeake, VA
Date: Tuesday, 5/10/2011 2:10 PM

Hi Garett/Sally,

Unbelievable! The vase just arrived, 2:00 this Tuesday afternoon. I really wasn't expecting it so soon. Very professionally done. You guys are damn good! This tops off a delightful buying experience. Thanks so much for making it enjoyable! Until next time. . .

Regards,

Kevin

From: Kenton S., North Hollywood, CA
Date: Tuesday, 5/03/2011 11:00 PM

[...] My bed was delivered today by customco and everything went very smoothly. I have to say that they have been a very professional and satisfactory delivery company to deal with and I'm very happy with the experience.

From: Janette A., Laredo, TX
Date: Tuesday, 5/03/2011 5:25 PM

Im glad with the sevice, I love my items. Thanks so much.

From: Dale B., Washington DC, DC
Date: Monday, 5/02/2011 6:06 PM

The delivery service was excellent and we are very happy with the chest. Our total customer experience with your company was truly outstanding!

From: Bernie & Marjie H., Canyon Country, CA
Date: Monday, 5/02/2011 4:14 PM

ChinaFurniture&Arts is by far the best Asian site on the internet. They have products nobody else has and the quality is second to none. Connie, Lili & Miko were all great to work with. They answered emails promptly, often calling with the requested information. About 2 months ago we purchased 2 Imperial Dragon chairs. They are the highlight of our living room. We just received our order for 2 smaller Rosewood chairs. They are magnificent. The workmanship is fantastic. Their prices are very competitive, with a larger selection of whatever you need. The deliveries were both on time, with all items packaged to withstand a tough journey. If you are looking for Asian furniture, this is the place to visit, first and last.

Sincerely,

Bernie & Marjie H. (Canyon Country, CA.)

From: Patti M., Akron, OH
Date: Sunday, 5/01/2011 5:25 PM

Recieved the bowl on Thursday. I t is beautiful. REally exceeded my expectaions. Love it, love it.

patti m.

From: Ginger R., Coldspring, TX
Date: Saturday, 4/30/2011 11:14 AM

Dear Garett,
Everything arrived in perfect condition. EDC Service was perfect. The main delivery man, Earl, was great to work with, helpful, caring, and very professional. The furniture looks fabulous. I'll be ordering more as I'm finding blank spaces here and there.
Sincerely,
Ginger R

From: Linda H., Howell, MI
Date: Saturday, 4/30/2011 7:24 AM

Item arrived yesterday. VERY quick response and exactly what I wanted! Thank you!

From: Susan H., Pinehurst, NC
Date: Friday, 4/29/2011 1:44 PM

IT'S HERE!!! IT CAME!! It's safely unpacked and parked where it's going to live in our house. I'll try and organize photos in the next few days and will send on to you. THANK YOU so much for all of your help and good cheer, with this purchase. Susan H.

From: Christine M., Boonton, NJ
Date: Thursday, 4/28/2011 5:10 AM

Dear Garett,
The shipping service was great! The gentleman was very courteous and helpful. and delivered exactly when they said they would.

The peices of furniture are beautiful and way beyond my expectations! I will not hesitate to recomment China Furniture. Thank you so much for all of your help.

Kindest regards,
Christine M.

From: Masha I., Williston, VT
Date: Wednesday, 4/27/2011 8:37 PM

Dear Mr. Tam,

I received the piece today, and it is lovely, exactly as described. The buffet was packaged very carefully, and the delivery person was very nice and flexible. You have yourselves a satisfied customer.

Sincerely,

Masha.

From: Bob H., Winston-Salem, NC
Date: Monday, 4/25/2011 2:49 PM

Lili-The bench arrived safely today and it is beautiful. Thank you very much. I would not hesitate to order from you again-Bob H.

From: Daynee H., Houston, TX
Date: Saturday, 4/23/2011 11:36 AM

What an amazing experience in furniture purchasing and delivery from chinafurniturearts.com! From the moment I spoke with a representative of the company (thank you Garett!), I received the best possible customer service possible. When the furniture was delivered by efficient and courteous delivery employees, I was so happy to see the very good quality of the Chinoserie buffet I purchased.

The price was good, the quality was very good, and the delivery seamless. Thanks again chinafurniturearts.com for a carefree shopping experience!

From: Neil G., Rancho Mirage, CA
Date: Thursday, 4/21/2011 8:05 PM

THANK YOU VERY MUCH FOR YOUR WONDERFUL SERVICE.
MY DELIVERY WAS SCHEDULED FOR BETWEEN 11 AND 3 PM.
BINGO!!! TO MY SURPRISE THE GENTLEMAN WAS AT MY GATE PROMPTLY AT 11 AM.
I COULD NOT HAVE BEEN HAPPIER WITH HIM. HE ASSISTED ON PUTTING THE ITEM ON MY DOLLY SO I COULD TAKE TO THE PARKING GARAGE TO BE UNPACKED.
THIS WAS A PERFECT EXPERIENCE FROM THE TIME LILI ANSWERED THE PHONE UNTIL THE TIME OF ARRIVAL. I WOULD NOT HESITATE DOING BUSINESS WITH YOU IN THE FUTURE.

THANK YOU AGAIN, NEIL G.

From: Dennis D. H., Lenexa, KS
Date: Wednesday, 4/20/2011 9:36 PM

I received the cabinet & glass top in excellent condition & I'm very pleased with it.

Thank you.

From: Lynn M., Lawton, OK
Date: Tuesday, 4/19/2011 4:51 PM

Garett,
The shipment containing our two nightstands arrived on schedule and in excellent condition. The nightstands had been very securely packed and were undamaged. The driver was courteous and helpful.
The nightstands are beautiful, and we are very pleased with them. We will certainly consider ordering more items from China Furniture Online.

Lynn M.

From: Patricia Z., Decatur, GA
Date: Friday, 4/15/2011 1:53 PM

They did a great job with delivery and I am very happy with the chair.

Patty

From: Gerald C., Strasburg, PA
Date: Thursday, 4/14/2011 8:52 PM

Thank you the item, was recieved today and was excellant. Very fast service n great service, will buy from your company again.

From: Eileen C., Moneta, VA
Date: Thursday, 4/14/2011 2:19 PM

Every thing was satisfactory, they called to make sure someone would be home, came on time. and was very polite. Just love our piece. Eileen C.

From: Nancy R., La Mesa, CA
Date: Thursday, 4/14/2011 12:37 PM

Hi Michael,

The rosewood stool just arrived, in perfect condition. It's beautiful! I'm very pleased and satisfied with the service I received from your company.

Thank you,

Nancy R.

Very organized, great communication re the progress of the order and shipping. Love the piece it is perfect for the location and even nicer than the photo indicated.

By Shopper - Apr 13, 2011 - Google Checkout Reviews

From: Bette W., Oxford, MI
Date: Tuesday, 4/12/2011 5:43 PM

Garett:

The chests were delivered last Friday in good condition. Your service and follow up has been excellent as was the delivery service.

Thank you.

Bette

From: Sheilah K., Monroe Township, NJ
Date: Saturday, 4/09/2011 2:47 PM

The buffet piece is great..Looks good in our home..came in perfect condition...Delivery was very good...We will purchase from you again in the future...Thank You.. Mrs. Sheilah K.

From: Jeanne H., Doylestown, PA
Date: Friday, 4/08/2011 8:05 PM

garret....all went well!!! Box was perfect......did not have time to fully open and place piece b/c I had to leave for NY. Driver for that service was very polite and loaded piece into my car at the end of the driveway. I did call Andrew to thank him!

love you web page and passed it along to a designer friend.....
Thank you again for addressing the issue so promptly,
Jeanne

Great communication, well packaged item and timely shipping.

By Shopper - Apr 8, 2011 - Google Checkout Reviews

From: Jean-Guy S., Boca Raton, FL
Date: Thursday, 4/07/2011 11:48 PM

everything went super and I am very happy with the furniture,

thank you very much

From: Anabella D., Bronx, NY
Date: Tuesday, 4/05/2011 8:29 PM

It took me quite a while to decide for the right fishbowl after many day of research... this item shows exactly the way it is in the picture and is beautifull.... thank you guys Its really exquisite piece..

From: Amelia S., Alexandria, VA
Date: Sunday, 4/03/2011 9:26 AM

Hi,

The delivery service was great. [...] The piece looks GREAT in my living room :) and it was a really nice experience shopping with you. You have wonderful customer service.

Thanks again

From: Carolyn P., Libertyville, IL
Date: Saturday, 4/02/2011 10:11 PM

I received the mirror yesterday....It was packed beautifully and arrived in perfect condition. We love it! It is perfect for our new powder room. Thank you!

Carolyn P.

From: Stewart F., Port St. Lucie, FL
Date: Saturday, 4/02/2011 12:50 PM

Dear Ms. Yi.

The carton containing my order just arrived. Upon opening I found exactly what I had ordered, well packaged against shocks and bumps and in pristeen condition. The "Bowl Planter" is even more beautiful in person than in the picture, (on your web-site), and also with a 3 dimensional quality in the painting of it, (which wasn't evident in the pictire), which was a very pleasant surprise. All-in-all this is a beautiful item and very well done right down to the packaging and shippoing.

Kudos to all who had a hand in it.

Thanks and best regards to all.

Stewart f.

From: Danny & Mary S., Dallastown, PA
Date: Saturday, 4/02/2011 12:40 PM

Our rosewood longevity bedroom set arrived yesterday (king bed, vanity, mirror, bench & night stands). It is absolutely beautiful and the quality is exceptional! The finish is exquisite not only on the outside, but inside the drawers as well!

We would not have been surprised if delivery was late, as we had 4-5" of snow overnight. But they arrived right on time. Your delivery crew was very professional.
They took great care with each piece, unpacked them, placed them where we requested, and polished them! This white glove service was very much appreciated [...].

We were very impressed with your service throughout the transaction, from order to delivery. We would highly recommend your company to anyone. We could not be more pleased, even if we had we bought furniture locally.

We look forward to receiving the bookcase.

Sincerely,
Danny & Mary S.
Dallastown, PA

From: Elna H., Milton, GA
Date: Saturday, 4/02/2011 12:34 PM

Garett

I was very pleased with the delivery company you used to deliver our furniture. The driver was very helpful and the package got here in tact. [...] And last but not least the cabinet is very pretty. Thank you for your excellent service.

Elna H.

From: Vicki S., Hempstead, NY
Date: Friday, 4/01/2011 6:00 PM

The delivery service was excellent - the delivery men were courteous, polite, helpful and professional. Thank you!

Vicki S.

From: Latisha C., Meridian, MS
Date: Wednesday, 3/30/2011 11:09 AM

Hi. Received my merchandise and it is beautifull. Delivery was excellent. Thanks to all.

My new Asian-style jewelry box is even prettier than it was on the website. It's very well, and just beautiful. It really looks great on my extra-long dresser. The shipping was fine and the packaging was excellent. I know I'll be back to China Furniture & Arts--it's fun just looking at their products on line. Thanks

By Shopper - Mar 30, 2011 - Google Checkout Reviews

Great! I enjoyed the variety of items from which to choose.

By Shopper - Mar 28, 2011 - Google Checkout Reviews

From: Shirley J., La Verne, CA
Date: Saturday, 3/26/2011 3:46 PM

Hi Garrett

The third party delivery was on time an the gentleman was very helpful and courteous. I highly recommend him to you. By the way, I love the coffee table. It was worth the wait.

Thanks again.

Shirley

From: Charles B. P., Miami, FL
Date: Wednesday, 3/23/2011 9:18 PM

Dear Garrett:

The floor screen arrived today at 5:00 p.m. and was in perfect condition. It is very beautiful and looks wonderful as an accent piece of furniture among my antiques. Thank you for expediting the delivery. Charles B. P.

From: Trudy B., Oak View, CA
Date: Sunday, 3/20/2011 7:58 PM

Service was timely, friendly and arrived intact. Very pleased and hope to purchase more pieces from you!

Trudy B.

From: Richard R., Greenville, SC
Date: Sunday, 3/20/2011 5:47 AM

The delivery went fine. Thanks for the great packing and everything arrived safely.

Have fun, Rick

From: Susan F., Winnipeg, Canada
Date: Saturday, 3/19/2011 10:53 AM

Hi Garrett,

Thanks for the quick service and for following up regarding the delivery. It was great to be able to track the movement of the crate through The Custom Companies' on-line tracking. [...]

Thanks very much for the great communication and timely delivery of my order. [...] I am very pleased with your service and would certainly recommend your company to my friends.

Regards,

Susan F.

From: DeAnna H., Cotati, CA
Date: Friday, 3/18/2011 9:22 PM

Garett:

The table arrived today in excellent condition and I'm thrilled with the quality of the table and my experience overall with your company.

I thank you for the quality and care you take in managing your business so that a customer such as myself is so well served. It is more and more unusual in the world to find such an eye to the details of customer service and you all do a very good job.

The delivery company was very good, delivering on time and in the same good condition as in the pictures you sent. The gentleman delivering took the time to help my son carry the table up onto the porch and out of the rain.

Thank you again, I will be more than happy to recommend your company to any friends who admire the beautiful table.

DeAnna H.

From: Sandra M., Beverly Hills, CA
Date: Friday, 3/18/2011 3:59 PM

Just received delivery - Cabinet looks great!!! Delivery Company was great!!!!

Thank you so much for your amazing service and follow-up. Very professional.

Sandra M.

Great process from start to finish. Very happy with the quality of my purchase.

By Shopper - Mar 14, 2011 - Google Checkout Reviews

From: JoEllen M., Oak Forest, IL
Date: Saturday, 3/12/2011 5:15 PM

I just wanted to say that your store and personnel were WONDERFUL. My husband and I have been looking for a nice chinese jewelry box for our daughters - and we found exactly what I wanted at your store. The young woman who helped us was very pleasant and extremely nice. Thank you and we will be back!!!

From: Cheryl B., Bountful, UT
Date: Tuesday, 3/08/2011 10:26 AM

Hi Garett,
The two chests arrived in good condition - and they are truly beautiful. I am impressed with the quality and they are exactly as pictured on the internet.

Thanks,
Cheryl B.

From: Patricia L., Bellevue, WA
Date: Tuesday, 3/08/2011 12:03 AM

Hi Michael,

Just wanted to let you know we are delighted with our cabinet. It is great, as was your service. Garrett called from your company to make sure it was in good condition upon arrival. The packing was done very well so it was in perfect shape.

Again, thank you for your excellent service and products.

Patricia L.

From: Frances M., Doylestown, PA
Date: Monday, 3/07/2011 11:02 AM

Michael,

[...] I'd like to say a big thank you to you Michael, and to the rest of the team at China Furniture. It was such a pleasure doing business with you, you made it seem so effortless and pleasant. Please tell you boss to give you a nice big raise!

Thank again for all your help, you are wonderful.

-Frances

Shipping was prompt. Furniture was packaged very good and everything arrived in excellent condition. The two chests we purchased were of great quality and look beautiful!

By Shopper - Mar 7, 2011 - Google Checkout Reviews

From: Teresa N., Montgomery, AL
Date: Sunday, 3/06/2011 8:39 AM

Good morning, Michael -- Our beautiful chinoiserrie cabinet was just delivered, and we love it. The two gentleman who delivered it were so very polite and courteous, they took great care with the piece and were just delightful. Thank you very much to you all, we do appreciate you. tes

From: Robert H., Smithfield, VA
Date: Saturday, 3/05/2011 7:02 AM

Hello Garett,

The furniture arrived as scheduled by the delivery company. The driver was very courteous and helpful.

Robert

From: Bob N., Cedar Rapids, IA
Date: Friday, 3/04/2011 4:20 PM

Thanks Garett. Arrival complete and stool is in fine shape. Thanks for your attention.
Bob N.

From: Kathleen G., Whitney Point, NY
Date: Friday, 3/04/2011 10:30 AM

I would like to thank all NEMF terminals and drivers who handled my recent shipment of a special oriental desk.
I'm sure it was just another crated box for you; but for me this was something I have saved a long time to get.

I tracked the shipment from the time it left westmont illinois to pittsburgh pa to harrisburg pa to owego ny to my front door. (all in 3 days!)

your service and careful handling of this package insured it arrived with no damage outside or concealed. Your driver, David, from the owego terminal was courteous and helpful with the unloading at my home.

In a day and age where "thank yous" are few and far between, I wanted you to know your quality service does matter and is appreciated by me. Please get the word out to each NEMF terminal who handled by desk.
----------------------------------------------------------
Also a big thank you to Michael Chen, sales and Garett Tam ,shipping dept at china furniture online. Your careful packing of this item made all the difference. I look forward to doing business with you again.

Kathleen G.
Whitney Point, NY

From: Marilyn D., New York, NY
Date: Thursday, 3/03/2011 1:54 PM

Just a note to thank you for the beautiful Chinese Porcelain Dolls I just added to my collection. They are simply wonderful. The details and colors make them very special and bring a smile to my face every time I see them.Marilyn

From: John C., Platina, CA
Date: Wednesday, 3/02/2011 4:48 PM

Hello Lili and everyone at China Furniture and Arts,

I want to let you know that I'm extremely happy with my recent purchase. The jade carving is beautiful, of high quality, and reasonably priced. Thanks for making such treasures available outside of China!

Sincerely,
John C.

I am very pleased with the display cabinet. It is a wonderful design and of quality construction. It exceeded my expectations.

By Shopper - Mar 2, 2011 - Google Checkout Reviews

From: Gayl A., Playa del Rey, CA
Date: Friday, 2/25/2011 6:53 PM

Hello Ms. Yi,

[...] I am pleased with the exceptional customer service and responsiveness that China Furniture and Arts has provided.

Aside from this transaction with CFA, I previously purchased some exquisitely hand-painted wall screens, and I am very happy with the way the elegant screens enhance the ambience of my home.

I will definitely consider CFA for future home décor purchases.

Thank you and your professional team (esp. Michael Chen), for working to ensure a satisfactory resolution.

Best regards,

Gayl A.

From: Bonnie V., Oxford, MS
Date: Wednesday, 2/23/2011 10:56 AM

Well my items have arrived and I have just two things to say....
GREAT JOB
GREAT JOB

The merchandise is precisely as shown on the web site, which doesn't always happen in life... And in excellent condition.
The delivery young men were not only NICE but did everything as expected and displayed a wonderful attitude and courtesy.

I couldn't be happier and more satisfied.

Many thanks
Bonnie V.

From: Jerry B. F., Colorado Springs, CO
Date: Tuesday, 2/22/2011 9:43 AM

Thank you for the attention you gave to our furniture order. The finish and overall craftsmanship of the furniture is exceptional especially considering the reasonable cost. Such a combination is hard to find these days. Also, thanks to your attention to detail in the packing, there was no damage whatsoever during shipping.

This furniture is placed in a guest bedroom in an estate and is worthy of its exceptional setting. We are most pleased. We highly recommend ChinaFurnitureOnline.com to anyone looking for an exceptional value. Thank you for making these outstanding products available to us.

Sincerely, Jerry

My experience with them has been excellent.One time that I had a problem with their delivery and I let them know about it......they are pretty quick in trying to resolve the problem.They really care about making the customer happy and satisfied with their purchase.

By Shopper - Feb 20, 2011 - Google Checkout Reviews

From: Susan L. P., Canonsburg, PA
Date: Friday, 2/18/2011 10:14 AM

Our beautiful buffet arrived this morning, perfectly packed and with no damage. [...] we love the buffet itself as well as your customer service [...]

I appreciate very much your sending photos of the packaging and for your good email and phone contacts with me. A plus customer service on your part.

Thank you.

Susan

Furniture was just as represented online. Very beautiful. Delivery and set up was very careful and professional.

By Shopper - Feb 18, 2011 - Google Checkout Reviews

From: Perry Allen D., Plano, TX
Date: Thursday, 2/17/2011 1:28 PM

Thanks to all of your staff for the fine way in which you handled our order. It arrived today, in great shape, and we have your packing and attention to detail to thank for this entire experience. The piece is more than we expected and the whole experience has been wonderfully pleasant. You guys are a breath of fresh air! Good luck to all of you, and our sincere thanks.

From: Kristin U., Indianapolis, IN
Date: Wednesday, 2/16/2011 12:37 PM

Thank you! The stools arrived safe and sound today and are perfect! Thank you for such a smooth transaction.

Sincerely,
Kristin U.

From: Jeannie B., West Columbia, SC
Date: Monday, 2/14/2011 4:36 PM

The service was prompt and the delivery men were very pleasant to work with and took great care with the furniture piece. Additionally, I would highly recommend your company to anyone...we were very pleased with the quality of the console and it was exactly what we wanted.

Thank you,
Jeannie B.

Although delivery was delayed by the winter storms, the furniture arrived and is beautiful. They responded to my inquiry about the delay promptly

By dadocman - Feb 13, 2011 - Google Checkout Reviews

From: Peter P., Boalsburg, PA
Date: Saturday, 2/12/2011 3:01 PM

Michael,

5 stars out of 5 for the services of Michael Chen and the China Furniture and Arts. The furniture is beautiful and met our expectations. Shipping was prompt and on schedule.
In particular, Michael facilitated the transaction in a very professional manner and responded quickly by phone to any questions we had. Highly recommend the company and Michael Chen.
Many Thanks,
Peter F. P.

From: John W., Columbus, OH
Date: Friday, 2/11/2011 4:08 PM

Every thing was great!
Delivery was on time, merchandise unpacked, verified/looked over, and packing material picked up.

The delivery men were helpful, careful, and showed concern when handling the furniture and involving our satisfaction of merchandise and service.

No complaints at all.

Thanx,

-- John W.

I love these guys. My mom and dad's 50th wedding anniversary was coming fast and I didn't have mom's gift but I found just what she wanted here and they mailed it to a a.s.a.p. and the gift was just as described and my mom loved it and all is right with the world again. They really saved my bacon, I could not imagine going over there empty handed. My mom's birthday is in March and I am getting her a tea set from here, she collects them. Thanks guys and gals, you are the greatest.

By Shopper - Feb 11, 2011 - Google Checkout Reviews

Excellent customer service; friendly staff. Product arrived in perfect condition. Lovely, lovely lamp table. Nothing in my city compares to their products. Already ordered another table.

By Shopper - Feb 9, 2011 - Google Checkout Reviews

I LOVE THIS STORE! I've shopped here before and have found nothing but the highest quality in workmanship. The salespeople are extremely polite and helpful and the delivery people the same. In the past I found it difficult to find cabinets with enough depth for electronics storage and voiced that opinion. No problems anymore...all stereo/video equipment now fits into deeper cabinetry. Just wish there were premade openings for the wires!

By Shopper - Feb 9, 2011 - Google Checkout Reviews

From: Arlene G., Pacific Palisades, CA
Date: Saturday, 2/05/2011 9:14 PM

Happy New Year to you, Michael!
It was really a pleasure working with you.
The screen was delivered earlier than we expected and wrapped with such care.
And it is beautiful - it is delicately painted and it looks so sweet.
I look forward to working with you again in the future.
Sincerely,
Arlene G.

From: Elizabeth B., Lakewood, CO
Date: Saturday, 2/05/2011 1:01 PM

Dear Michael,

I received my lamp table today, quickly "ripped" open the box and placed in my living room. Absolutely beautiful, lovely, lovely table; I am grinning ear to ear; I am full of joy. I now have it on display for all to admire and I will gladly refer them to your company. The packaging was superb and box arrived intact. The FedEx man even put it in my garage; what a sweetheart. Thank you again and I look forward to furnishing more rooms in my home with your products from your company .

Elizabeth B.

Very good service and product was just what we expected.

By Shopper - Feb 4, 2011 - Google Checkout Reviews

This review is provided by amazon.com:

5 out of 5: "great deal and good seller fast shipper !! great at wrapping items very safe"

Date: February 3, 2011 - Rated by Buyer: Rafael

From: Mark G., Maumelle, AR
Date: Tuesday, 2/01/2011 3:53 PM

Good job all the way around. My wife loves the furniture and it was delivered safely on time.

Thanks,

Mark G.

My order was somewhat complicated: I ordered a chair and, when it arrived, I decided that the color was too dark, so I ordered a second chair of a lighter color, and therefore wanted to return the first chair and receive credit. Every person with whom I dealt at China Furniture & Arts was friendly, efficient, professional, and as helpful as possible. All my communications were answered efficiently, and the staff at China Furniture did all they could to lessen the impact of my having to pay the return shipping on the first chair I ordered and received - a standard business procedure, even though I don't like it. The chair itself is beautiful, solidly crafted, and a wonderful addition to my living room. Good job!

By Shopper - Feb 1, 2011 - Google Checkout Reviews

Great! Very friendly, and I got my order quickly.

By Mike - Jan 31, 2011 - Google Checkout Reviews

From: Judith V., Charlottesville, VA
Date: Saturday, 1/29/2011 6:55 AM

Ms. Liu,
Everything was delivered in good condition. I have been happy with the level of customer service and quality of furniture your company offers. [...] Thank you.
~Judy

From: Carol T., Jackson, NJ
Date: Friday, 1/28/2011 10:01 AM

The delivery was great. The 2 men were so helpful and even dusted off the furniture! We love our pieces. Thanks.

From: Cly F., New York, NY
Date: Friday, 1/28/2011 5:56 AM
[...] The dresser is beautiful and the delivery team was excellent. Thank you.

From: Robert K., New York, NY
Date: Thursday, 1/27/2011 4:34 PM

What can I say about you guys other than, I LOVE YOU!!!

Great service, great quality, great prices-- the whole enchilada.

Ming chest arrived in perfect condition, exactly on time.

Thanks again,

Robert K.
NYC

From: Lynn H., Campbell, CA
Date: Thursday, 1/20/2011 11:23 AM
Thank you Garett,

I received my coffee table in excellent condition. I am very happy
with the delivery. I will introduce your company to my family menbers and friends.
Please send my best to Micheal who processed the order in a very
efficiency manner.

Thanks again and happy Chinese New Year.
Lynn

From: Scott M., Atlanata, GA
Date: Tuesday, 1/18/2011 9:30 PM
The three items I ordered arrived today in perfect condition. Thank you. I am very very pleased. Scott

From: Leanne R., Medford, OR
Date: Monday, 1/17/2011 5:36 PM

Dear China Furniture,
I wanted to let you know how happy I am with my beautiful hall cabinet. It arrived 1 day early and in absolutely perfect shape. You did a fantastic job packing it-even the driver who delivered it commented on the packing job! I will happily recommend your company to anybody! It is nice to know that there is still quality in this world! Thanks for a beautiful product and a great packing job!
A very happy customer,
Leanne R.

From: Cathy W., Austin, TX
Date: Monday, 1/17/2011 5:20 PM

Attn: Michael Tsang - Sales Consultant
China Furniture and Arts

I just wanted to let you know that I am very pleased with the piano desk that I have received. It is only the second piece of furniture that I have ever ordered on-line and I was concerned about it's arriving without damage. It was delivered in perfect condition; we have never received anything wrapped so well...really impressive care taken to protect the pieces. [...]
Thank you for your help and I will think of you again,

Cathy W.

From: David W., Bisbee, AZ
Date: Thursday, 1/13/2011 5:08 PM
Hello Michael,

Just wanted to let you know that the Chinoiserie Cabinet arrived via FedEx today and that I am very pleased with this beautiful piece of furniture. [...] The detail and color are stunning. And I appreciate how well your people packed it for shipping. Not a scratch or dent on it anywhere. I wish more retailers would follow your company's example.

So, thanks again. China Furniture & Arts is at the top of my shopping favorites list.

Sincerely,

David W.

From: Jeanne D., Englewood, FL
Date: Thursday, 1/13/2011 8:09 AM
The chest arrived in perfect condition and it is just beautiful. Thank you for the care you took in shipping; I would not hesitate to purchase future items from you.
Jeanne

From: Laura S., Breckenridge, CO
Date: Wednesday, 1/05/2011 7:43 PM
The company was excellent to work with and the driver who delivered the table was totally delightful. I hope you will continue to use this company -- they provide superior service.

And, as always, I absolutely love the new table. It blends perfectly with the large chest in the boutique!

Best wishes for a joyful year -- all year,

Laura S.

From: Steve M., Houston, TX
Date: Wednesday, 1/05/2011 5:23 PM
I have just received delivery of the table I ordered. It is as beautiful as the photos. I am very happy with your product, your service, your packaging for shipment, and the service from your delivery agent. [...]

Thank you,

Steve M.

From: Joseph C., Avon, CT
Date: Wednesday, 1/05/2011 6:48 AM
Delivered in fine fashion. Packaging was superior. Love the piece. Even had glass for the top which I love.

Will be looking for a matching sofa table.

From: Carolyn P., Princeville, HI
Date: Thursday, 12/30/2010 9:32 PM
Michael,

It arrived and in one piece. You are excellent customer service. I will deal with your company again and it is because of you.

Thank you,

Carolyn

From: Mike K., Cape Carteret, NC
Date: Friday, 12/24/2010 7:48 AM
To all hands that helped get the table shiped out in a timly manner, I recever it on thur mid after noon and am vary happy with it. merry xmass to all THANKS, MIKE

From: Simon C., Orlando, FL
Date: Thursday, 12/23/2010 8:23 PM
Dear Garett,

We received our beautiful set of living room furniture yesterday. It came without any damage. We were impressed in how well it was packed. It came in time for Christmas. Thank you again for all the help from Michael and Sally. We look forward to future purchases. You have exceeded our expectations.

Regards,
Simon C.
[...]