China Furniture Online Reviews | Read Client Testimonials - Page #4
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From: Seiko B., New Freedom, PA
Date: Saturday, 2/08/2014 2:10 PM

To Whom It May Concern:

I just wished to let you know that my recent order [...] has arrived in perfect condition yesterday. I deeply appreciate your fast and reliable service as always.

This was our 5th shi wan porcelain doll purchase from you over the years. It truly amazes me that only once it arrived damaged since these dolls are super delicate/fragile in nature. The way you have handled the replacement shipment was fantastic, too. You had kindly reshipped it right away long before the damaged doll had reached you. Thus, I had ordered 2 more dolls shortly afterwards with utmost confidence.

We were out of power up until yesterday due to the recent ice storm in our area, and the restoration of our power was followed by the arrival of this order. That made the day even more special.

Thank you so much for everything and please have a great day!

Sincerely,

Seiko B.

PS. Please restock more shi wan dolls!



From: Tom R., Asheville, NC
Date: Thursday, 2/06/2014 1:15 PM

I rarely give feedback to a seller, but I wanted to acknowledge your high degree of service. The item arrived sooner than I expected, the quality was about what I expected or better. The latter reflects quality of photo.
I appreciated the alerts re status of the order which were certainly better than many sellers I deal with. Job well done.
Thanks,

Tom R.



From: Lisa S., Cary, NC
Date: Tuesday, 2/04/2014 5:24 PM

I was a little hesitant to buy something this large and valuable from a website sight unseen - and without any personal recommendations. I needn't have worried at all! The order was handled professionally, the delivery was a breeze and the secretary is every bit as beautiful as I'd hoped. I would not hesitate to work with China Furniture again in the future or recommend them to friends.

Lisa S.

Testimonial images Lisa S., RDKS1AA



From: Linda H., Lake Worth, FL
Date: Monday, 2/3/2014 11:59 AM

Good Afternoon Miko--
Wishing you a very Happy New Year.
I received the alter table this morning as arranged with the freight company. I am THRILLED with the table!
It was everything you said it would be! This whole purchasing process was wonderful as I already told you in a prior email. The freight company was extremely efficient; driver very pleasant. They even came within the
scheduled time, calling a half hour before arrival. Too bad more companies can't run their operation like you and the freight company.
Thank you again,
Linda Hamburger

Testimonial images Linda H., BJML1-6



From: Saul S., Antioch, CA
Date: Friday, 1/31/2014 6:44 PM

Love it, beatutifully constructed. Thank you, Saul



From: Seiko B., New Freedom, PA
Date: Thursday, 1/30/2014 6:44 PM

To Whom It May Concern:

My recent order #012398 has arrived in perfect condition this afternoon. I deeply appreciate your prompt shipping with careful packing! This shi wan porcelain doll [...] is just wonderful.
Do you have a plan to restock shi wan porcelain dolls [...] in the future? I would love to see more of their artworks.

Thank you so much and please have a nice day/weekend!

Sincerely,

Seiko B.



From: Heli R., Baton Rouge, LA
Date: Sunday, 1/26/2014 12:44 PM

I was very pleased with my purchase. It was exactly as described and I love it. I love the design. I had looked for a large jewelry cabinet for years but I had not liked any of them I had seen until I saw this one. It held all my jewelry I had kept at various places and now I feel I am finally organized. I ended up buying inserts in the drawers with various sized pockets for keeping earrings, rings etc and now it's perfect.



This review is provided by amazon.com:

5 out of 5: "Love the Mother Kwan Yin. It arrived earlier than I expected. It is actually what was described online.
Thank you"

Leah B., January 26, 2014



From: Joe W., Acworth, GA
Date: Friday, 1/24/2014 8:34 AM

Ordered received today via fed ex. Thank you so much for the careful packaging. It is beautiful and my daughter will love it. We will shop with you again.
Have a wonderful weekend!
Thank you again, Joe W.



From: Pat R., Riverside, CA
Date: Thursday, 1/23/2014 7:29 PM

Good morning Miko,
It arrived today and I am so very very happy. What a beautiful table it is. [...]
Thank you for such good service. The delivery guys were great.
HAPPY NEW YEAR!
Pat R.



From: Laura P., Seabrook, NH
Date: Wednesday, 1/22/2014 7:38 PM

Hi Lilly,

We set up the dining room set today and it is beautiful!! Once I make up the cushions I will send you a picture.
Also they did a great packing job because it did not have a scratch on it.

Thank You,
Laura P.



From: Steve M., Olympia, WA
Date: Wednesday, 1/22/2014 1:58 PM

Garett:

Thought you'd like to know that our order arrived today in excellent shape and we are totally pleased with everything. The communication has been excellent, the delivery was handled very smoothly and efficiently and the chest itself is everything we hoped and more. [...]

Thanks, and cheers,

Steve



From: Joyce F., Happy Valley, OR
Date: Saturday, 1/18/2014 1:26 PM

Thank you very much for the beautiful dinning set! We really appreciate the on time delivery and we are happy about this purchase. We look forward to the arrival of the living room set. Please find the attached photo.

Thanks,
-Joyce-

Testimonial images Joyce F., DRME60S



From: Steve H., Beaverton, OR
Date: Saturday, 1/18/2014 1:05 PM

Hi Miko,

Well, it was a long wait indeed, but one that is well worth it. The three items are more than we had hoped for. They are top quality, well built and have a beautiful finish. We are very pleased with them. Thank you for the upgraded shipping. In fact, I would recommend at least this level of service to other customers who are purchasing. [...]

Thanks again, everyone who sees the furniture finds the style, quality, and finish to be superb. We are very pleased with the items.

Warmest Regards,
Steve H.



From: Enid L., Stamford, CT
Date: Saturday, 1/18/2014 9:19 AM

I had never ordered furniture online before and was reticent, but dealing with China Furniture & Arts couldn't have been better. My experience was extremely positive, from beginning to end. The salesperson was quite helpful, as well as delightful. The table I ordered looked exactly like the computer image. It was packed carefully in a well-protected crate and and thus arrived in perfect condition, on the day promised. The table looks fabulous!



From: Emily U., Silver Lake, OH
Date: Saturday, 1/18/2014 9:18 AM

Ms Su,

The chair was delivered yesterday. It is in good condition. [...]
I am happy with it. Thanks

Emily



From: Joni C., Lakewood Ranch, FL
Date: Friday, 1/17/2014 10:51 AM

We are very happy with our cabinet. It looks beautiful- a real conversation piece- and was delivered on time and in good condition. Here is a picture of it at our house:

Testimonial images Joni C., AHDS3-34



From: Ellen P., Minnetonka, MN
Date: Thursday, 1/16/2014 10:26 AM

To Garett Tam and all the China Furniture & Arts Team:

Thank you so much for the frequent updates you sent regarding the progress of our order; we received our cabinet yesterday in perfect order. (The local delivery firm you chose was very good and clearly took excellent care of the package on this end.) I don't think I have ever seen such a wonderful protective packing - it was fun carefully removing each layer until a little more was revealed. The cabinet is so beautiful I have to look at it constantly! Please let Michael know that the color is a perfect match ( to some older chairs we already had) as he spent much time to help us in this regard.
Again, a great thank you to the whole team!

Best Regards, Ellen P.



From: John R. S., Des Moines, IA
Date: Wednesday, 1/15/2014 3:26 PM

I was pleased with my recent purchase. Looking forward to doing more business with you's !



From: Carolyn R., Norwood, MA
Date: Friday, 1/10/2014 6:15 PM

Hi,I received my table with great pleasure,top quality,2nd piece I have ordered. Great delivery. Very professional,and helpful .will be ordering a console for our tv soon. Thank you For having a great selection and high quality furniture [...] Thank you again Carolyn

Testimonial images Carolyn R., L0CT40OC Testimonial images Carolyn R., MCB22S-BJ



From: Gayle A., Great Neck, NY
Date: Sunday, 1/05/2014 11:46 AM

To the China Furniture Team:

The two sideboards (and additional glass tops) I purchased are beautiful and turned my previously dull looking dining room into a very elegant entertaining space! Additionally the dining room chairs are exquisite -- beautiful lines, smooth, heavy/solid wood.

What I like best: The quality of the sideboards and chairs are 5 star! They came in perfect condition and all details are top notch -- ex. velvet lining for the drawers, well-cut holes for inside shelf placement, cherry finish on the outside of each wood piece is even and rich. All the pieces are of solid (heavy) wood. Also, delivery was coordinated well and furniture (with "white glove service") was handled with utmost care. [...]

Thanks to LiLi and the rest of the China Furniture staff for all your help!
Best,
Gayle A.



From: Craig F., Gulf Breeze, FL
Date: Friday, 1/03/2014 3:19 PM

Service was GREAT shipping was FAST... Thank You !!!



From: David J., Cheverly, MD
Date: Friday, 1/03/2014 1:33 PM

I am very happy with the purchase. Even though the chair was not our first choice, the customer service department provided good suggestions and were very friendly. Also, I am pleased with how well the custom cushion fits and glad we ordered it. The delivery was on time and professional. They unwrapped it and even took all the packing materials so I wouldn't have to worry about it.

David

Testimonial images David J., RCCBC, SCUCN02



From: Elizabeth B., Lakewood, CO
Date: Friday, 1/03/2014 12:04 PM

Miko, Garett, and others--Love my new lamp and dresser! All is perfect, I remain a loyal customer :) many thanks Elizabeth

Testimonial images Elizabeth B., BJLP112-Y



From: Joe F., Naples, FL
Date: Thursday, 1/02/2014 9:05 PM

It was a very pleasant experience dealing with your company. Everything arrived perfectly with no problems. I'll be ordering other products from you in the future. Joe F.



From: Jane A., Southold, NY
Date: Saturday, 12/29/2013 12:36 PM

Just a note to tell you that we love our media chest that arrived here on Dec. 19th. It is beautifully designed - so beautiful that we can almost forget the ugly TV on top of it!

And thanks so much for upgrading our delivery service - the two deliverymen set the piece up in the right spot with minimum fuss.

Thank you,
Jane A.



From: Ann F., Parkville, MO
Date: Friday, 12/27/2013 4:48 AM

This is the first major purchase that I have made over the Internet and I was a little nervous especially as it had to be back ordered. It was well worth the wait. The longevity coffee table and sideboard are absolutely beautiful. Heavy solid furniture that is perfectly made and finished. I will certainly buy from this company again and I highly recommend it to anyone considering a purchase. Sincerely, Ann F.



From: Chris J., New York, NY
Date: Thursday, 12/26/2013 7:14 PM

Dear Garett,

Nice Chest. Great delivery.

We are trying to think of a reason to buy another one!

Sincerely,

Chris J.

Testimonial images Chris J., BJD6DBM-42



From: Fred & Linda K., Canton, MI
Date: Thursday, 12/19/2013 2:58 PM

Hi Erik,

We have attached pictures of both of the pieces of furniture we have purchased from you in the last year. We are extremely pleased with both, particularly the chest, which just arrived about a week ago. It was custom made (larger in width and depth) at a reasonable upcharge to fit an area that we wanted to fill. Everything about the purchase experience on both pieces was excellent. The chest was very well packaged on a pallet. Kudos to your shipping department. We look forward to doing future business with your company. Best regards,

Fred and Linda K.

Testimonial images Fred & Linda K., CH22236 Testimonial images Fred & Linda K., BJCYB-01-38



From: Barbara J. M., Medicine Hat, Alberta, Canada
Date: Wednesday, 12/18/2013 1:53 PM

Hello everyone !!!

I just received the chest today. It is in perfect condition, not even a scratch.
Thank you very much.
I love it....it fits perfectly with the rest of my decor.
Merry Christmas and Happy New Year !!
from
Barbara J. M.
Medicine Hat, Alberta, Canada



From: Shelby C., Homer Glen, IL
Date: Monday, 12/16/2013 9:40 PM

We love the furniture that we purchased from China Furniture and Arts. We have purchased three pieces so far, a Rosewood Longevity Sideboard and an Elmwood Longevity design carved sideboard, and our most recent purchase, an Elmwood Ming Style TV Armoire. Most of our current furniture is Redwood Longevity style. We use the Rosewood Longevity sideboard for storage. The Elmwood pieces are shown in the attached picture. The sideboard holds our cable box, Blue Ray, Wii, Xbox, and Apple Chargers. It holds all our games and accessories for the video gaming including all my son's Skylander platforms and figures. We use the Elmwood Ming Style TV Armoire for our board games and DVDs. The DVDs are in two rows in the lower drawer. The Elmwood Longevity piece ties in nicely with our Redwood Longevity pieces. The Ming Style Armoire is more contemporary, but the dark Elmwood and gold colored hardware really tie the piece together with the sideboard.

I have shopped with China Furniture both in person and online. I researched the pieces online then requested to see them in the store a few days later. For our latest purchase, we had seen the piece in the store about 6 months ago and purchased it over the phone when we were ready. I confirmed the size of the piece using the details online. Our purchasing experiences have been wonderful. Everyone throughout the sales process has been very attentive.

We have also had a very good delivery experience. The same delivery associates delivered the pieces for both our purchases and they were friendly, courteous, neat and conscientious about the deliveries. The quality of the pieces have also been very good. The doors and drawers work smoothly and fit nicely.

Overall, my experiences with China Furniture and Arts has been wonderful. I highly recommend them to anyone who is looking for Asian style furniture. Our own furniture is mostly the traditional Longevity style, but walking through the showroom, it's clear that there is something that will fit anyone's home from antiques to traditional to contemporary.

Thank you,
Shelby C.

Testimonial images Shelby C., BJCV31DBM & BJAC10ILF Testimonial images Shelby C., BJCV31DBM Testimonial images Shelby C., BJCV31DBM



This review is provided by amazon.com:

5 out of 5: "It was just as expected & the delivery service was excellent. I would happily order additional items from this company again."

Keith Barbee, December 16, 2013



From: Linda G., Owensboro, KY
Date: Saturday, 12/14/2013 2:06 PM

I am only too happy to submit a testimonial. This was the fourth rather large item that I purchased from chinafurnitureonline and I love this piece just as much as the first. The furniture is exquisite and unique, and the service people are polite and considerate. Even the delivery man who delivered it commented that such attention to proper packaging is a rarity in this age. All my experineces with this company have been delightful. Highly recommend :-)



From: Ligija K., Darien, IL
Date: Saturday, 12/14/2013 12:41 PM

Amazing products, extremely glad with my purchase. The table is really beautiful and goes well with the interior design!

Testimonial images Ligija K., DOMB80S Testimonial images Ligija K., APAB2471 & VTOF14TW1



From: S. B., New Freedom, PA
Date: Saturday, 12/14/2013 7:18 AM

Dear Erik:

I just wished to let you know that this order has arrived in perfect condition yesterday evening. I deeply appreciate your careful packing!

Thank you so much and Happy Holidays!

Sincerely,

S. B.



From: Ellen F., Tesuque, NM
Date: Thursday, 12/12/2013 5:55 PM

Hi karen, I love my new piece of furniture. I'm a painter and just finished my studio and this piece is perfect for my art supplies.
Everything was easy dealing with this company. I would recommend anyone to buy from you. The piece was delivered by two very helpful men. It was unpacked carefully and set up just where I wanted it.
The piece is made beautifully and I am happy with my new acquisition.
China Imports is a wonderful company to do business with so thank you for everything. Warm regards and Happy Holiday. Ellie
I'm hoping you still have a lucky porcelain pendant. I would put it on the cabinet.

Testimonial images Ellen F., BJCA33DBM



From: Sue R., Naples, FL
Date: Wednesday, 12/11/2013 6:37 PM

Thank you so much for arranging and sending everything from your store so promptly. Everything arrived in great condition.
Thanks again,
R. & Sue



From: Lisa N., Moline, IL
Date: Wednesday, 12/11/2013 4:25 PM

Hi Lili, I received my order today 12-10,first of all thanks for making sure my order was securely packaged up and inspected before it shipped out.

Lili the item itself is in perfect condition just like it should be being it's a new item.A great packaging job well done!!!

I look forward to doing more business with you Lili soon.

Lisa



From: Elia D., Jacksonville, NC
Date: Sunday, 12/08/2013 7:13 PM

Dear Ms Su,

Everything arrived Friday am. The chairs were in excellent condition and beautiful as well. The delivery service was on time, courteous, and made sure we were satisfied. Thank you for excellent customer service!

Elia D.



From: Bao Y., Salt Lake City, UT
Date: Sunday, 12/08/2013 12:01 PM

Attached please find 2 photos of the furnitures ordered. They are beautiful. This is the second time we ordered from your company. Your service is excellent. Specially thanks to Lily Chow.

Testimonial images Bao Y., BJCS01D Testimonial images Bao Y., RFSRR23C



From: Laura M., Lilburn, GA
Date: Tuesday, 12/03/2013 6:25 PM

Absolutely love my jewelry chest...looked at it online for a couple of years before I ordered it, and I am so happy and very impressed with everything about it. It is extremely well-made, solid and heavy, and the attention to detail is amazing. It is gorgeous and a bargain for the price. It was delivered very quickly and the packaging was impressive. China Furniture Online also gave a discount on their website and upgraded shipping from curbside to thresh-hold at no extra cost. Everything about this purchase has been 5-star!

Testimonial images Laura M., MJB06BOM-WG



From: Robin L., Belmont, CA
Date: Tuesday, 12/03/2013 5:15 PM

Erik,
The table is beautiful, and I love it, exactly what I wanted. The shipping crate, however was very complicated. It took more than an hour to dismantle the crate, and get the table out. [...] I would recommend you offer unvarying service in future, as it did protect the table very well.

Robin



From: Dr. Kelton W. K., Ellensburg, WA
Date: Tuesday, 12/03/2013 9:26 PM

I am very happy with my purchase from China Furniture and Arts. It arrived on time and without a scratch. The product is well made, designed beautifully and is a stunning addition to the room where it now resides.

Thank you and all those involved with preparing and sending my Chinese bench.

Dr. Kelton W. K.



From: Marcel & Jo L., Glen Ellyn, IL
Date: Thursday, 11/28/2013 6:48 AM

We purchased a beautiful piece of furniture from China Furniture. It was delivered promptly by two very nice delivery people who were very friendly and careful. They took the time to carefully inspect it and polish the glass top. The furniture is beautiful and is a perfect accent piece in our contemporary home. It looks as though it was always meant to be there. We had a great experience with China Furniture store.

Testimonial images Marcel & Jo L., MBU07YBM-58-WG



From: Dalisa C., Downingtown, PA
Date: Wednesday, 11/27/2013 7:27 AM

Dear Karen:
OMG!!!
The desk and chair are absolutely gorgeous and came perfectly shipped. !!!! It is the most beautiful piece of furniture I have ever purchased. [...] I am trying to combine modern with the Chinese. It is just gorgeous. Thank you thank you thank you thank you.
Have a great holiday. [...]
Regards,
Dalisa

Testimonial images Dalisa C., MDK01BGN-WG



From: Karen H., Breese, IL
Date: Sunday, 11/24/2013 10:33 PM

Dear Karen,
We are very happy with the beautiful rosewood bar. The dragon carvings are wonderful and the inside compartments give the piece an elegant touch. Holiday entertaining will definitely be more festive this year! We always enjoy shopping at China Furniture and Arts because of the quality of the merchandise and the excellent customer service. Your showroom is very inviting and we appreciate the attention to detail that your knowledgeable staff offers. Best wishes to all for a happy and safe holiday season. Sincerely, Karen H.
Attached is a photo of the lovely bar!

Testimonial images Karen H., DBAR1CA



This review is provided by amazon.com:

5 out of 5: "Dear seller: I received both my paitings this past Saturday, very well packed, in perfect condition and most importantly they are absolutely beautiful!! I love both of them. Please continue to provide customers with great product and excellent services and keep up with a good work!"

meilan c., November 18, 2013



From: Catherine C., Sinking Spring, PA
Date: Sunday, 11/17/2013 8:23 AM

Dear Lilli,

Thank you so much, for the great customer service. I appreciate all that you've done to ensure a smooth resolve to the issues surrounding the purchase of my coffee table. Although the initial experiences regarding my purchase with China Furniture had me a bit nervous, I became more confident in my purchase once you became involved and went the extra mile to fix any issues.

It goes without saying, the table is beautiful and it is a wonderful addition to my home. Although it took a while, it was worth the wait. If I can find another spot in my home that requires a piece from China Furniture, I'll be sure to contact you. Thanks again, for your help with my purchase.

Best Regards,
Catherine



From: Dave H., Heathsville, VA
Date: Saturday, 11/09/2013 11:00 AM

Hi Karen,

The cabinet arrived safely. The guys were early and very helpful.

I must say the piece is lovely.

I had missed the fact the mother of pearl figures were in bas-relief, ie standing out from the cabinet. Discovering this was a great pleasure.

Thanks for all your help with the delivery people and please pass on to the craftsmen that they do really nice work.

Best regards,

Dave H.



From: Robert C., New York, NY
Date: Tuesday, 11/05/2013 2:01 PM

Dear Erik,
Our shipment arrived today. We are very, very pleased. First of all, it is a beautiful piece.
Second, the shipping company that you used was excellent. Their communication was commendable. Additionally, the drivers were professional and courteous.
Thank you,
Robert



From: Ivy W., Chicago, IL
Date: Friday, 11/01/2013 7:23 PM

I bought several pieces of furniture from your store and online for my home in Florida and Chicago. Loves the furniture selection your store has and the furniture quality is superb! You cannot go wrong with the selection. Any pieces you choose is perfect. Furniture looked better in person than on website.

Customer service is outstanding too. Michael was very friendly, honest, personable, knowledgeable and provided exceeding great customer service. Never had any problems with service or products. Delivery service was perfect too - furniture arrived in sterling condition. Thank you for making my buying experience easy and positive.

Keep up the good work!

Ivy W.
Chicago, IL



From: Ken T., Bethany Beach, DE
Date: Thursday, 10/31/2013 9:10 PM

The curio cabinet arrived in excellent condition and just as depicted on the web site. The color is uniform and exactly matches our other rosewood pieces. The item is well made with heavy duty hinges and pulls. It was very well packaged with lightweight thin foam wrap covered with .5 inch styrofoam on all sides and then wrapped in heavy cardboard. All glass and mirrors were taped and were intact at delivery. The Long Life carvings are uniform and again match our other pieces. It is comparable in quality to the pieces we purchased in Hong Kong years ago. [...]
Ken



From: Lisa P., Garden City, NY
Date: Thursday, 10/31/2013 6:33 PM

Hi Erik,
I'm in love with my new red media console unit! I had experienced excellent customer service from the staff on everything from accommodating my schedule for delivery to follow up for confirmation! I would definitely shop at your store again!!

I"ve attached a pic of my beautiful new piece!

Thanks,
Lisa P.

Testimonial images Lisa P., BJCA05R



From: Laurie T., Mount Dora, FL
Date: Thursday, 10/31/2013 3:36 PM

Hi Erik,
The buffet and lamp arrived yesterday afternoon (about a week sooner than I had originally expected).
It was packaged very, very securely.....seriously, it took my husband forever to get it out of the crate!
The buffet was in perfect shape....and it looks great in our room. [...]
All in all.....I'd have to give you guys a 4.5 star rating.....especially in the area of shipping! Good job!
Here's a photo of the buffet and lamp!
Laurie T.

Testimonial images Laurie T., BJCA19DBM, AWF-L26