Execellent. beautiful cabinet as expected. good communication. arrived as promised. good packaging, even sent pic of carton before shipping.

By lindaa - Nov 29, 2011 - Google Checkout Reviews

From: Luis A. R., New York, NY
Date: Wednesday, 11/30/2011 2:06 PM

I love the Pagoda
It is beautiful
Your customer services is extraordinary
I will recommend your site to all of my friends
Thank you

Luis A R.

From: Amanda M., Bainbridge Island, WA
Date: Monday, 11/28/2011 6:32 PM

I'm writing for my father, Donald. The customer service was excellent regarding this order. My father is blind and so we needed a bit of extra care which we received without question. Both your company and the shippers were truly outstanding to work with.

Thank you!
Amanda M.

From: Sandra L., Reston, VA
Date: Saturday, 11/26/2011 6:38 AM

Everything was handled perfectly from the original inquiry to delivery. Thank you!

Sandra L.

This review is provided by amazon.com:

5 out of 5: "item arrived before scheduled delivery time with an excellent double pack to avoid damage."

Lee Blake, November 17, 2011

From: Paul O., Philadelphia, PA
Date: Wednesday, 11/16/2011 9:14 PM

Hello,

I could not be happier with my furniture, statues or the customer service that I received. I first received a call from Miko (sp) when placing my order and he was very helpful in helping me get exactly what I was looking for while also giving some great suggestions.

Lili Chang was great with scheduling my delivery and the white glove service was excellent. Very happy with the purchases and I will definitely use your company for future orders. Hope to be able to visit the store some day.

Paul

From: Marilyn L., Washington, DC
Date: Wednesday, 11/16/2011 3:58 PM

Dear Ms. Liu,

The furniture was delivered at 2:15 on Saturday. The guys were very courteous and did a wonderful job. They even cleaned the glass of the coffee table.

The custom finishes of the furniture are superb. I am a fully satisfied customer and will continue to shop the China Furniture site and will recommend it to others.

Sincerely,
Marilyn L.

From: Maeve S., Fredericksburg, VA
Date: Wednesday, 11/16/2011 9:14 AM

Thank you for the exquisite furniture (6-drawer dresser, media armoire, night tables, and mirror), that was very professionally delivered this past Saturday, November 12.
The workmanship is impeccable, even beautifully finished on the backs. I think the armoire may very well be the most gorgeous piece of furniture I've ever seen. Thank you.

Sincerely,
Maeve S.

From: Bruce R., Redding, CA
Date: Monday, 11/14/2011 4:44 PM

Dear China Furniture and Arts,

I took delivery of this piece on Friday Nov 11. Thanks to the superb job you did packing and crating, it arrived in perfect condition. Moreover, I was very impressed with the beauty and quality of the piece. You were right, pictures did not do it justice.

Be assured I will come to you again as I continue to redecorate my home in Redding, CA.

Thank you,
R. Bruce R.

From: James W., Shalimar, FL
Date: Saturday, 11/12/2011 6:07 PM

Garett,

Everything was great. The delivery guy was on time and very helpful, not a mark on the shipment. Great job packing the table and chairs. [...]
Thanks !

Regards,

James W.

From: Justine M., Fair Oaks, CA
Date: Thursday, 11/10/2011 5:42 PM

everything was perfect ! we love the console table. thank you very much. justine

From: Caryl T., Boca Raton, FL
Date: Thursday, 11/10/2011 1:59 PM

Dear Garett,

Absolutely first class. I was very pleased. Everything arrived in excellent order.

Caryl T.

From: Luanne B., New Canaan, CT
Date: Friday, 11/04/2011 12:38 PM

Thank you! Furniture is beautiful and the freight company was courteous and professional.
all the best,

Luanne

This review is provided by amazon.com:

5 out of 5: "this fishbowl is beautiful! was delivered on time and packed well. we have asian furnishings and this is a perfect addition"

Susan P., October 31, 2011

From: Marilyn L., Washington, DC
Date: Friday, 10/28/2011 12:45 PM

Dear Lili,

Received the item today and it was delivered in fine condition. The color is perfect and the sideboard is beautiful.

Thanks for your fantastic assistance,
Marilyn

P.S. And I will be a repeat customer as well as recommend your company to others.

From: London K., Jackson Heights, NY
Date: Friday, 10/28/2011 3:17 AM

I was very pleased with the delivery. I had it delivered on the 21st, and the driver was willing to bring the filing cabinet around the building to the basement door. It arrived in perfect condition.

From: Kathryn A. M., Baker, NV
Date: Wednesday, 10/26/2011 3:48 PM

Hi Mr. Tam,

The item arrived yesterday and I am delightfully pleased with the piece! Upon arrival, the packaging looked just as pictured and so did the table after we unpacked it. The delivery person was professional and friendly. It has been a pleasure doing business with you and I look forward to shopping with you in the future.

Sincerely, Kathryn Angel M.

This review is provided by amazon.com:

5 out of 5: "This is an excellent product, and is everything I could have expected in reproduction of an important horse sculpture."

cuteyjjl, October 23, 2011

From: Angela & Tony A., Reno, NV
Date: Friday, 10/21/2011 12:31 PM

We want to let you know we receive the lovely black Ming chest and gold leaf crane picture set yesterday. They arrived in great condition and they are truely lovely! We will enjoy having them in our home.
Thank you,
Angela & Tony A.

From: Jamie D., Forestville, CA
Date: Thursday, 10/20/2011 1:48 PM

I was very pleased with the your delivery service. It was a pleasure doing business with you.

Sincerely, Jamie D.

From: Chuck J., The Villages, FL
Date: Wednesday, 10/19/2011 3:46 PM

WOW we just received our order from you as fiest time buyers. We couldn't be more thrilled with the quality of our purchase or the quality of your delivery service!!! we will be back!!!!

From: Karen W., Grover, MO
Date: Wednesday, 10/19/2011 1:32 PM

Dear Tamm,

Just received the chest.........it arrived in excellent condition. This is the 3 or 4th time I have ordered with you all. Thank you so much for the care that you take with wrapping, packaging and shipping. My new chest is beautiful in the entry hall.

Thanks again,

Karen W.

From: Phyllis O., Collinsville, IL
Date: Tuesday, 10/18/2011 8:54 PM

My black horseshoe coffee table arrived yesterday and I'm very happy with it. [...]
Thank you very much.

From: Michael K., Bonita Springs, FL
Date: Saturday, 10/15/2011 7:28 AM

[...] The piece arrived well-packed, undamaged, and the third-party delivery went well. I am impressed with your company, its service and the product I purchased. I will definitely consider your company for future purchases.

Michael K.

From: Nigel J., Irvine, CA
Date: Thursday, 10/13/2011 3:55 PM

Dear Sirs,

The delivery was great. On time. Courtesy. .. And the packaging was solid. Did not appear to have any damage.

Thanks,
Nigel J.

From: Lee N., New Orleans, LA
Date: Thursday, 10/13/2011 11:03 AM

Dear Sally and Garret,

The beautiful cabinet arrived this morning without any damage. I love it and it fits perfectly in the space I have for it.

Thank you for your great service and selection! I will recommend China Furniture & Arts to all I know.

Sincerely,

Lee N.
New Orleans

Fantastic --the shipment came when expected. They sent pictures of the packaged table with instructions that if the packaging was damaged to refuse. All went well.

By louieloui - Oct 13, 2011 - Google Checkout Reviews

From: Beryl S., Wilkes Barre, PA
Date: Wednesday, 10/12/2011 12:07 PM

Hi LiLi,

Service was very good and the piece is lovely. [...] I have enjoyed dealing with your company and wouldn't hesitate to order again. [...] Thank you so much.

Sincerely,

Beryl

From: Christopher M., Brooklyn, NY
Date: Tuesday, 10/11/2011 3:42 PM

Sally Liu

The piece of furniture is just wonderful. The delivery people where very nice, they even carried the cabinet up the one flight of stairs for me. Everything worked out wonderful.

Thanks so much.

Christopher M.

From: Melanie M., Rockville, MD
Date: Tuesday, 10/11/2011 3:26 PM

I love it! Very beautiful.

Thanks for all your great communications during the whole process. Excellent customer service!

Melanie

From: Tom W., South Charleston, WV
Date: Tuesday, 10/11/2011 7:21 AM

Garrett -thanks for asking - the shipment was delivered yesterday - its perfect - delivery was smooth, driver was helpful. I'm very satisfied -

Have a great week -

Tom W.

From: Betty B., Lakewood, CO
Date: Monday, 10/10/2011 10:58 AM

Dear Garett,

I cannot stop staring at my lovely cabinet; I cannot stop talking about it; I cannot say enough about your company's wonderful products and customer service. The wait was definitely worth it.

No problems with the delivery; it was on time as scheduled. [...]

Bye for now,

[...]

Betty B.

From: Joyce C., West Palm Beach, FL
Date: Saturday, 10/08/2011 9:43 AM

Hello Garett

Just wanted to let you know we unpackeged the painting and everything was fine - no visible damage etc.

The picture is stunningly BEAUTIFUL! I will enjoy it tremendously. Thank you for all the trouble you went through with respect to its delivery - I appreciat it.

Joyce C.

From: Elizabeth F., Austin, TX
Date: Friday, 10/07/2011 7:16 PM

Thank you! It arrived today, and we're very happy with the quality of the furniture.

Thanks.

-- Elizabeth

From: Sandi B., Golden, C
Date: Friday, 10/07/2011 7:35 AM

Garett,
The cabinets were delivered on time and in excellent condition. I opened the box and the cabinets are beautiful! They are just what I expected. I love them. Thank you for your great customer service!

Sandi B.

From: Rita S., Walnut Creek, CA
Date: Wednesday, 10/05/2011 10:11 AM

Mr. Tam --

The white glove delivery service took place as described. The pieces arrived as scheduled, were unpacked and placed where I wanted them. Packing materials taken away.

The service was expensive but there was no way I could have unpacked those huge pieces and brought them inside. So, no complaints.

BTW, I am very pleased with the furniture.

Thank you for getting my purchases to me.

Rita S.

From purchase to delivery, everything went according to schedule. I could not be more pleased with this purchase.

By greenbutton - Oct 4, 2011 - Google Checkout Reviews

This review is provided by amazon.com:

5 out of 5: "seller ship fast, and they do a good job packaging the products."

Date: October 4, 2011 Rated by Buyer: leese

From: Anthony & Raquel D., Rowland Heights, CA
Date: Monday, 10/03/2011 9:32 PM

Garett,


We recieved our garden stools this afternoon and I must say we were very pleased with the delivery service, and very happy with how beautiful our stools are!

It took a little while to get them but it was worth the wait.

Thank you and we look forward to doing business with you in the future.


Warmest Regards,

Anthony & Raquel D.

From: Bonnie V., Byhalia, MS
Date: Monday, 10/03/2011 7:19 PM

Sally Liu,

Wanted to let you know we received our dresser today. Thanks so much for good service.

The dresser is beautiful. We are so impressed with the quality of your furniture.

Thanks again.

Bonnie V.

From: Connie M., Hinesville, GA
Date: Thursday, 9/22/2011 3:28 PM

My shipment arrive in good condition and looks great with end table and chest I had in Korea. [...]

Thanks again

From: Lisa H., Norwalk, CT
Date: Wednesday, 9/21/2011 7:39 PM

The screen arrived today - ahead of schedule! Thank you so much for rushing this. I look forward to buying from you again in the future.
Best,
Lisa

From: Joyce R., Boston, MA
Date: Wednesday, 9/21/2011 11:41 AM

Dear Garett,

Received the beautiful Rosewood Plant Stand this morning via FedEx. Looks perfect. Thank you for accommodating us.

Sincerely,

Joyce W. R.

From: Carla E., Sedalia, MO
Date: Monday, 9/19/2011 11:23 PM

Garett,

We received the delivery on the 13th and the vanity arrived in perfect condition. [...]

Thank you for checking. By the way, the quality of the piece is outstanding. We are very happy with it.

Carla E.

From: Herman A., Brooklyn, NY
Date: Saturday, 9/17/2011 4:03 PM

Hello Garett Tam,
The plant table arrived safely yesterday afternoon.
It looks exquisite, we are very, very pleased.
Thanks again and have a great weekend.
Best Regards,
Herman A.

From: Diane C., Redmond, WA
Date: Friday, 9/16/2011 9:58 PM

I just received the beautiful chinese cabinet. I am so pleased. The packaging was exceptional and delivered without any problems. Thank you so much!

Diane C.

My experience was also five star. The service was extraordinary. I will definitely be shopping from this store again.

By greenbutton - Sep 15, 2011 - Google Checkout Reviews

From: Anita O., New York, NY
Date: Tuesday, 9/13/2011 8:21 AM

Good Morning Tam,

This was the most extraordinary service. Everything went as planned. It could not have been better. I want to thank you and your staff for excellent service with the order, the follow up and the delivery. I cannot give enough praise on how this was handled. I will certainly be ordering again soon and will recommend all of my friends. Thanks again. Anita

From: Jenny G., Wausau, WI
Date: Sunday, 9/11/2011 9:10 PM

Garrett, I received my order on the 9th. Your shipping department did a wonderful job of packing! Thank you.

Jenny G.

From: Alex M., Fresno, CA
Date: Saturday, 9/10/2011 10:24 AM

Hi Lili,

We just got the custom table yesterday.
It is perfect!!!
I could not be happier!!!

Your team has done an excellent job,

Thank you,


Alex M.

From: Kamini D., New York, NY
Date: Thursday, 9/08/2011 9:49 PM

Dear Garett,

The China cabinet was delivered today in immaculate condition and with terrific service. It is a lovely piece - the photos hardly did it justice - and we are very happy with it.

Thank you very much for an all-round very positive experience.

With best regards

Kamini.

From: Rachel J., Colchester, VT
Date: Monday, 9/05/2011 1:51 PM

Dear Garett and Lili;
The desk was delivered on Friday. It is beautiful - just as pictured. Thank you so much for your excellent service.
Kindly;
Rachel

From: Harvey W., Charlottesville, VA
Date: Saturday, 9/03/2011 1:40 PM

Mr. Tam -- Just to let you know that this order arrived this morning in perfect condition. It was beautifully packed, and you can't beat Fedex for speed -- less than 48 hours from your door to ours! Thanks for another fine job.

Best regards -- Harvey W. Charlottesville VA

From: Peggy M., Chagrin Falls, OH
Date: Wednesday, 8/31/2011 6:08 PM

Dear Garrett,
I am very happy with my order. Nothing was broken and they are beautiful wall cabinets. The driver was very polite and pleasant.
Thank you very much. [...]

Peggy M.

From: Sharon C., Norwood, CO
Date: Wednesday, 8/31/2011 5:12 PM

Dear Garett,

Thank you for checking in. Everything arrived beautifully! No scratches or damage anywhere. Thanks again. I'm sure we will have many years of good use from this well made piece of furniture!
Sharon

From: Amber C., Midland, TX
Date: Tuesday, 8/30/2011 7:52 AM

Thank you Garett!

I got the piece last Friday, and it is lovely. Shipping service was excellent. We unpacked it immediately, and are enjoying it in our dining room. Thank you for an excellent transaction!

Amber C.

From: Lise E., Jacksonville, FL
Date: Tuesday, 8/30/2011 6:02 AM

Thank you for asking, the third party delivery was perfect: on time, courteous, efficient and the piece was undamaged. Great experience.

This review is provided by amazon.com:

5 out of 5: "This product even looks more beautiful when I got it!"

Date: August 27, 2011 Rated by Buyer: smw04

Excellent. Their response time was very good and the merchandise was just as advertised.

By Shopper - Aug 25, 2011 - Google Checkout Reviews

From: Sandra A., Philadelphia, PA
Date: Wednesday, 8/24/2011 5:33 AM

Everything was fine...the delivery men were very courteous and the piece of furniture is beautiful. I'm very pleased and would definitely use your company again.
Sandra A.

From: Clay D., Burtonsville, MD
Date: Tuesday, 8/23/2011 6:46 PM

Sally

We are extremely happy with the buffet chest and the delivery. Everything is perfect. Thank you very much.

We are happy to be a reference and would definitely look to you for our future needs.

Clay D.

From: Dan B., New Market, MD
Date: Tuesday, 8/23/2011 4:55 PM

Dear Sally,

[...] I believe your company provides better service (and good products!) than any company I've ever known. And I've dealt with a lot of companies. Thanks.

Dan

Thrilled with my new Chinese chest.

By Shopper - Aug 23, 2011 - Google Checkout Reviews

From: Janney D., Topeka, KS
Date: Monday, 8/22/2011 11:07 AM

Tam,
We have received the shipment with no problems. The packing is very good and we are very satisfied with your services.
Thank you very much.
Best regards,
Janney D.

From: Gary K., Rancho Mirage, CA
Date: Saturday, 8/20/2011 11:06 AM

The driver and delivery service was terrific. I highly recommend this service. Thank you for my furniture; it's beautiful.

Gary L K.

From: Carolyn F., San Francisco, CA
Date: Friday, 8/19/2011 6:14 PM

Hi Garett,

The delivery went without a hitch. Thank you for the lovely new addition to my home.

-Carolyn

From: Carl H., Willis, TX
Date: Thursday, 8/18/2011 4:30 PM

Tam,

Everything arrived in good shape and on time. Thanks for the very good service

Carl H.

From: Jessica F., Maurice, LA
Date: Wednesday, 8/17/2011 9:36 PM

Dear Garett,

I got my furniture today. The products is beautiful! And the delivery service was very good. I'm very happy Thanks.

Best Regards,

Jessica F.

From: Andre D., Concord, CA
Date: Tuesday, 8/16/2011 3:57 PM

Hello Garett,

Delivery went very smoothly. The driver, Jesus, was very friendly and brought the pallet to the curb so we could unpack it by our door.

The pieces are very nice and we are pleased with all aspects of doing business with your company.

Thank you for the follow up.

Andre

From: Kevin E., Seguin, TX
Date: Monday, 8/15/2011 2:07 PM

I recently purchased an item for my wife's birthday. When it arrived it was packed perfectly and the items were in excellent condition. My wife was very pleased. I will be making more purchases in the future.

From: Jon N., Richardson, TX
Date: Thursday, 8/11/2011 7:25 PM

Garrett,

Just wanted to let you know the laughing buddha arrived today and is wonderful.

Your service is fantastic and your product very very pleasing.

We will be customers with you again, soon.

Thanks.

Jon

From: Madeleine S., Louisville, KY
Date: Thursday, 8/11/2011

Dear Sirs,
This is to inform you my cabinet arrived today Aug 10th. It is even nicer than I expected. Congradulate your packers. They did a wonderful job.
It has been a pleasure doing business with you.
Yours truly
Madeleine S.

From: James M., Rehoboth, DE
Date: Tuesday, 8/09/2011 7:28 AM

Everything went as scheduled and the piece looks great.

This review is provided by amazon.com:

5 out of 5: "Great bargain. Very useful as base for a porcelain elephant we own."

Date: August 9, 2011 Rated by Buyer: james r.

From: David Z., Broomfield, CO
Date: Monday, 8/08/2011 12:00 PM

Everything went smoothly, and the chairs are great!

Thanks again for working with us on our delivery issue.

David Z.

This review is provided by amazon.com:

5 out of 5: "Item arrived in timely fashion. Good value for the money"

Date: August 7, 2011 Rated by Buyer: Ldeko

From: Marie A., Seminole, FL
Date: Saturday, 8/06/2011 6:56 PM

The delivery went well and the condition of desk is great. Thank you. Marie a.

This review is provided by amazon.com:

5 out of 5: "Great product at a fantastic price."

Date: August 6, 2011 Rated by Buyer: Jim Scafidel

From: Karen E., Allen, TX
Date: Thursday, 8/04/2011 5:55 PM

Dear Garrett,

We received the cushions yesterday which completes our order. The cushions are beautiful and compliment the gorgeous monk chairs we purchased from you. We have been extremely happy with the service, communications, products, shipping, pricing - everything! Thank you so much for keeping us informed. We love our new furniture and will definitely look to your company again for future decorating needs.

Thank you so much,
Karen

From: Yvonne M., Susquehanna, PA
Date: Thursday, 8/04/2011 5:27 PM

Hi Miko... Hi Garett,

Received the table with pleasant delivery. Appreciate your service.

Thank you so much!

Best regards, Yvonne

Very professional indeed.

By Shopper - Aug 4, 2011 - Google Checkout Reviews

From: Sharon H. S., Cherry Creek, NY
Date: Wednesday, 8/03/2011 6:32 PM

Dear Sir: The delivery by Holland van was extraordinary and the driver agreed that the product was very well wrapped and they appreicated that. So did I. I look forward to ordering peices from you in the future now that I know they will arrive in pristine condition; thank you for taking the time to insure that. Best, Sharon H.

From: Rose Marie H., San Jose, CA
Date: Wednesday, 8/03/2011 10:06 AM

Dear Garett,

[...] We are so please with the beautiful Scholar Scroll table . It is everything we expected and more. The delivery was impeccable, right on time, and you did such a wonderful job with the packaging. We are extremely satisfied and will recommend you to all our friends and will surely use you again in the near future. Thank you again.

Yours truly,

Rose Marie H.

From: Gabriele A., St. Petersburg, FL
Date: Thursday, 7/28/2011 6:08 PM

HI,

THE 2 CHAIRS ARRIVED TODAY IN PERFECT CONDITION. THE DELIVERY SERVICE WAS VERY PROFESSIONAL. THANK YOU

Gabriele A.

From: Theresa H., Leland, NC
Date: Friday, 7/22/2011 6:39 PM

Mr. Tam,

The cocktail table arrived today. The delivery went well, and the piece is beautiful. Thank you so much.

T. H.

From: Heidi M., Auburn, CA
Date: Friday, 7/22/2011 9:03 AM

I recieved the screen on tuesday. It came well packed and undamaged. It is very beautiful! I love the Koi. It is well made and really is working well. Thank you!

Heidi

From: Harvey W., Charlottesville, VA
Date: Thursday, 7/21/2011 9:30 PM

Michael --

The garden stool just arrived this afternoon, in perfect condition thanks to Mr. Tam's excellent packing and precisely as we expected it thanks to your very helpful descriptions and photographs. The color and crackle finish are perfect. It is a lovely piece that we will enjoy using in our living room for a great many years. Thank you for your patience and courtesy in helping us to make the right selection.

Best regards -- Harvey W.

From: Sonja L., Carver, MN
Date: Thursday, 7/21/2011 1:45 PM

The furniture is great! I was a little skeptical about the shipping company, but they delivered on time and in good shape. Thanks so much!
Sonja

This review is provided by amazon.com:

5 out of 5: "Very pleasant shopping experience."

Date: July 21, 2011 Rated by Buyer: Anita M.

From: William F., Brazil, IN
Date: Wednesday, 7/20/2011 7:10 PM

Thank you and Michael Chen for outstanding service. The furniture arrived in perfect condition, and looks great in my home.

William F.

From: Carolyn D., Alexandria, VA
Date: Tuesday, 7/19/2011 6:59 PM

I was astounded at the magnitude of the packing used to protect the chest which arrived right on schedule. It has been a pleasure doing business with your company. Carolyn D.

From: Richard G., Pasadena, CA
Date: Friday, 7/15/2011 6:57 PM

Garrett,

The coffee table arrived safe and sound today. I want to thank China Furniture & Arts for the tremendous service you provided throughout the transaction. I look forward to future transactions with your company.

-Richard G.

From: Satbir K., Santa Monica, CA
Date: Friday, 7/15/2011 4:12 PM

Hi Michael, Lili, and China Furniture,

I just wanted to thank you for your help with the step Tansu. It is beautiful and we love it. Looking forward to placing my next order!

Very best,

Satbir

From: Adam N., Lincolnton, NC
Date: Friday, 7/15/2011 11:37 AM

everything was great. They did a good job. Thanks adam

From: Robert M., Falmouth, MA
Date: Friday, 7/15/2011 4:26 AM

Everything packed extremely well. Very happy with product.

From: Milan K., Redondo Beach, CA
Date: Thursday, 7/14/2011 11:23 PM

Hi, Just wanted to let you know that I received my cabinet today. It's really nice, I like it. Delivery was much faster than I thought it would be. Thank you for your excellent service. Milan K., Redondo Beach, CA

From: Joan L., Los Angeles, CA
Date: Thursday, 7/14/2011 7:37 PM

Garett:

Thank you for your e-mail. The delivery went smoothly. We unpacked everything last evening and are very pleased with the two pieces that we ordered. They are lovely and appear to be well-made. We will definitely recommend China Furniture.

Joan

From: Christine A., Arcata, CA
Date: Tuesday, 7/12/2011 7:19 PM

Hi Garrett,

The trunk arrived safely. I really like it!

Christine

From: Shenn-Yi L., Phoenix, AZ
Date: Wednesday, 7/06/2011 11:35 PM

Hi Garett,

[...] The furniture did arrive in perfect shape and they were helpful in moving the furniture from the truck to my front door. The packing was very excellent. Overall I am happy with the experience.
Thanks,
Shenn-Yi L.

From: Penny B., Verona, WI
Date: Wednesday, 7/06/2011 5:31 PM

Hello Garett, The chair arrived exactly on time and in perfect condition. It was well packed enough to have gone to the Moon! Wish we could return the packaging to you to reuse. Many thanks for your great service and excellent product.I am using the chair at my desk and it's just what I needed to & it looks wonderful. Penny

From: Barry B., Fort Lauderdale, FL
Date: Wednesday, 7/06/2011 1:41 PM

Dear Mr. Tam,

I apologize for not responding sooner. We are thrilled with: the piece or furiture, the price and the service! From our sales representative, the picture of the crated piece to understand our expectations of delivery to your company's follow-up. [...]

We will certainly be ordering from you again!

All best,

Barry

From: Joel F., Larchmont, NY
Date: Tuesday, 7/05/2011 5:45 AM

thank you for the custom cabinet delivery. we very much appreciate all your help with the exchange it was a pleasure working with china furniture - we wish all our purchases from on-line vendors could be as easy and pleasant as the experience we had with china furniture.

thanks again we love the new custom designed cabinet.

Joel F.

From: Michelle B., Renton, WA
Date: Thursday, 6/30/2011 7:50 PM

Hi Garett,

The shipment was delivered on time today. The driver was courteous and helpful. The cabinet is gorgeous!

Thanks,
Michelle B.

This review is provided by amazon.com:

5 out of 5: "I am very pleased with the quality of the product which was a wooden square stand for a vase. I would buy again from this company."

Date: June 28, 2011 Rated by Buyer: KBC

From: Steve & Moire G., Sausalito, CA
Date: Friday, 6/24/2011 5:01 PM

Hello,

The shipment has arrived, we just opened it, placed it, and it is perfect! Colors exactly as represented on line, the shipping container beyond sturdy, and your service has been exceptional. I'm going to your website right now for a further look. You just might have something else we need. Many thanks.

Steve and Moire G.

From: Roger B., Warr Acres, OK
Date: Friday, 6/24/2011 8:37 AM

The four chairs arrived Wednesday via R&L with absolutely no damage to either packing or contents. They are exactly what I ordered, with the seat cushions fitting perfectly, and are exceptionally comfortable as well as elegant. Workmanship appears to be excellent, with no loose joints, glue drippings, hanging threads, dents or scratches.

Thank you!
Roger B., AIA

From: Rani Z., Herndon, VA
Date: Friday, 6/24/2011 8:30 AM

Garett,

Thank you so much for your followup msg. The package arrived just as pictured. It was delivered timely and the packaging was intact and secure without any damage to the packing or the product.

Rani Z.

From: George J., Santa Cruz, CA
Date: Friday, 6/24/2011 1:13 AM

Item received fine. Packing was excellent. Thanks.

George

Packed incredibly well. Exactly what I expected. I'm very pleased.

By Shopper - Jun 24, 2011 - Google Checkout Reviews

From: Andre D., Concord, CA
Date: Thursday, 6/23/2011 6:49 PM

Hello Garett,

The delivery went smoothly and the items purchased were undamaged. [...]

The packing was very well done to protect the items. [...] everything looked great and we are very pleased with the purchases.

Thank you for your interest and follow up,

Andre

From: Patricia F., Charleston, SC
Date: Thursday, 6/23/2011 1:43 PM

The piece of furniture we purchased from you arrived today in perfect condition. It is absolutely beautiful!
Thank you very much
Patricia F.

From: Karen E., Allen, TX
Date: Thursday, 6/23/2011 8:53 AM

I just wanted to let you know that our furniture arrived yesterday and the chairs are absolutely stunning! The barber bench is also perfect for a special spot in our living room although I threatened to have my husband sit on it when I give him his next haircut. Of course, I expect he will use the coin slot when I'm finished! Everything arrived in great shape and delivery went off without a hitch. Thank you so much for your great service and for offering such beautiful furniture online. [...] Thanks so much again!

Karen E.

From: Danny & Mary S., Dallastown, PA
Date: Tuesday, 6/21/2011 10:11 AM

Your delivery service was excellent on the pieces that were sent on the truck! Everything was handled with care, the men unpacked and placed the furniture in the room exactly as we wanted it. And your men were so polite and so neat - always wiping their feet when entering the room. We were really impressed by the whole delivery!

[...]

Thanks

Danny & Mary S.

From: Denise P., Brentwood, CA
Date: Monday, 6/20/2011 12:50 PM

Garett

I received the desk on Friday and it looks perfect. [...]

Denise

From: Betty B., Denver, CO
Date: Monday, 6/20/2011 12:00 PM

Dear Michael Chen,

Just a quick note to let you know my garden stool arrived safely and adorns a cheery spot in my kitchen. I love it! [...]

Betty B.

From: Abby G., St. Paul, MN
Date: Monday, 6/20/2011 7:48 AM

Dear Tam, The chest arrived, it's beautiful and well-made (just like you said), and the service was perfect! Thanks, Abby

From: Peter & Chieko S., Panhandle, TX
Date: Saturday, 6/18/2011 12:23 PM

Greetings, Mr. Garett Tam:

Sir, thank you for your welcomed request to solicit our feedback for the subject order, which was our first from your store. Please accept the following summary of our experience as it pertains to this matter.

On-Line Shopping

· We found that your store has a large variety of unique furniture items and that the selection is significantly better than any other similar online store that we have visited
· We found that the image and description of the item, that we had purhcased, was entirely accurate and in no way misleading
· We found that the prices at your store are comparatively more expensive when compared with others, and in our case was just at our limit for spending on such an item - however, the corresponding quality of the furniture is also higher and we feel that you should consider to emphasize the comparatively higher quality of the furniture that can be found at your store
· As a general matter, we have found that your store has excellent communication with us and this is greatly appreciated and unique among other furniture stores that are operating with on-line catalogues - we feel that your excellent customer service is another element of your business that you should consider advertising on-line.
[...]

Shipping

· The shipment of our item between your warehouse and the local courier was flawless
[...]
· We found that the packaging of our furniture was far SUPERIOR to ANY furniture we have had delivered, either from the United States or internationally. This is absolutely the finest shipment preparation that we have ever experienced, and we suggest that you advertise this at your web site.

We are certain that you are aware of the wide discrepancy in quality of furniture - we found our item, again, to be entirely in-line with the price (albeit expensive for us, it is a very, very nice piece that we will be capable of enjoying for a lifetime).

Thank you for your time and kind consideration of our comments.

Best Regards,

Peter and Chieko S.
Panhandle, Texas

From: Linda C., Houston, TX
Date: Thursday, 6/16/2011 10:26 AM

Michael,

I received the vanity cabinet in perfect condition. It is installed and exactally what I wanted for the client. I look forward to the opportunity to do business with your company in the future.

Thank you,

Linda C.
Houston, TX

From: Rey S., Union City, CA
Date: Thursday, 6/16/2011 2:03 AM

I am fully satisfied. Good job to all. Thanks

From: Tom R., Laguna Niguel, CA
Date: Wednesday, 6/15/2011 11:12 PM

I do have a couple of comments. The delivery was perfect. Everything was well packed and there was no damage. Everything was exactly as expected. Oh, and the driver was a jewel. Nice man who helped me unwrap the skid and took all the packing materials. Great experience! Thank you

From: Randy C., Ontario, Canada
Date: Sunday, 6/12/2011 2:47 PM

Hi Michael,
Let me start off by saying how extremely happy we are with the dining room furniture set. It is perfect for our home and is absolutely stunning. We find ourselves stopping at our dining room to just look at it again. It is everything you said it would be. [...] Best regards, Randy

From: Jacqueline L. I., Lyndonville, VT
Date: Sunday, 6/12/2011 12:12 PM

Dear Mr. Tam,

My mirror arrived in perfect condition, all the way to the "boonies" of Vermont. It is beautiful. I hope to do business with you in the future.

Thank you,

Jackie I.

This review is provided by amazon.com:

5 out of 5: "Excellent quality product! Superb workmanship and high quality products! Fantastic packing! I've never seen anything with protective packing as extensive as this. Prompt response! Highly recommend this dealer and their products! "

Date: June 11, 2011 - Rated by Buyer: Midge

This review is provided by amazon.com:

5 out of 5: "I am very pleased with my order the stand is in exceptional condition and even better when I received it! Thank You for a wonderful product quality."

Date: June 8, 2011 - Rated by Buyer: KBC

From: Randee & Louis P., McKinney, TX
Date: Tuesday, 6/07/2011 8:02 PM

Dear Garett,

WE LOVE IT!!!

IT IS SO BEAUTIFUL!!!!!!

IT IS A KEEPER!

The piece looks PERFECT in our home.

WOOHOO!!!

You folks are awesome!!!

Thanks so much.

Randee and Louis P.

From: Dena R., Philadelphia, PA
Date: Tuesday, 6/07/2011 4:33 PM

I was very impressed with the care that was taken in the wrapping and protecting of the table that I ordered and received today. [...]

Thank you.

Dena R.

From: Hung T., Reston, VA
Date: Friday, 6/03/2011 7:08 PM

Hi, Connie,

I was very pleased with the delivery. The carriers were on time, courteous and considerate. I would definitely recommend your store to a friend.

Thanks,

Hung

From: Melissa W., Anaheim, CA
Date: Friday, 6/03/2011 2:17 PM

Garett,

Love the piece, love the service, Love Michael (especially), love the delivery.

Everything is to my complete delight!

Good day
Melissa W.

From: Ellen P., Washington DC, DC
Date: Wednesday, 6/01/2011 7:20 AM

Dear Connie,

The service was excellent--right on time, amiable, polite. And I love the console--it's perfect. So thank you!!!

Ellen

This actual China Furniture store is amazing. For the first item, a mirror, we actually went to the IL store to check out the quality. We were pleasantly surprised at the quality of the wood and designs. So, we didn't hesitate to order the seven mortals figurines online. Each figurine is beautifully designed. Highly recommend.

By Shopper - May 27, 2011 - Google Checkout Reviews

From: Teunne L., Hamilton, Bermuda
Date: Wednesday, 5/25/2011 2:20 PM

Hi Li Li,

I ordered the below item back in March and forgot to thank you and your team for your excellent service and professionalism.

. The product was packaged well and received in mint condition

. The product was exactly as shown in the picture

. I order quite frequently from overseas and have never received a picture of my product in a create before it ships. Excellent customer service!

I wish I had need to order much more from your site. I have passed the word along and wish you many years of success!!!!!

Keep up the great service!!!!!

From: Francine M., Basking Ridge, NJ
Date: Wednesday, 5/25/2011 9:00 AM

Delivery men were friendly, polite, on time! From the start of my ordering process everyone has been very helpful and courteous. It's been a pleasure working with all on your staff.

Love my new red dresser!
Francine M.
Basking Ridge NJ

From: Betty K., Flushing, NY
Date: Tuesday, 5/24/2011 4:36 PM

I was well pleased with my items and the delivery service. I will continue to look at your web-site for other purchase's in the future
Thank you
Betty

From: Don N., Edenprairie, MN
Date: Sunday, 5/22/2011 7:53 PM

Garett,

I hope it isn't too late to let you know that the shipment was delivered successfully. It was obvious that you and the staff there showed great care while packing. [...]

Regards,
Don N.

From: Carolyn E., Canton, GA
Date: Saturday, 5/21/2011 3:02 PM

Our furniture arrived in excellent condition. We are very pleased with our purchase!

From: Justine B., Arlington, VA
Date: Thursday, 5/19/2011 4:28 PM

Hi there,

Thanks for the email. The piece arrived in very good time, the delivery folks called promptly to set up a time; and arranged to phone me an hour before delivery, which they did. They were prompt, and delivered the piece, which appears to be in good condition and took the rubbish away.

[...] Many thanks for your help.

Kind regards,
Justine B.

From: Maurice H., Cypress, TX
Date: Wednesday, 5/18/2011 9:54 PM

Hi Miko,

Great news. The TV cabinet arrived today in pristine condition. We really love the piece. It is everything we hoped. We want to also complement you on how well the cabinet was packaged. We were very pleased and impressed.

[...] Thanks again and we look forward to doing business again.

Maurice H.