Description
Handcrafted by a skilled ceramist in China, this 24-inch tall terracotta planter adds a rustic charm to any space. It features an unglazed finish and a classic vase shape, adorned with a carved Chinese key motif. With a top opening diameter of approximately 16 inches, it's ideal for medium to large houseplants and fits seamlessly in both indoor and outdoor zen gardens.
Care
Always remember that porcelain and other types of ceramics are delicate and fragile, so careful maintenance is important. Dust can be removed with a microfiber cloth. Warm water combined with mild soap may also be used to remove smears, finger prints, and other grime. Make sure not to use hot water, as this can cause damage. You may also use a soft bristled brush to clean tiny crevices.
Delivery
Each order is carefully inspected and packaged before it leaves our warehouse to avoid damage during transit. Every shipment is fully insured at no extra cost to you.
This item is shipped via third party trucking carrier within 3-10 business days. The delivery agent will contact you to schedule a delivery appointment once the shipment arrives into the local delivery terminal. The tracking information will be sent to you when your order ships. A signature is required for the delivery. Please
contact us for additional comments on shipping or delivery.
We have 3 shipping options available for you to select:
Most economical and basic delivery method. Shipment will be delivered to the end of the driveway near the curb. If there is no driveway, it will be delivered to the closest sidewalk/passageway near the curb where the truck will be parked for delivery.
Shipment will be delivered into the garage or to the front door as long as there are no steps leading to the door, otherwise it can be left in front of the steps near the front door. Shipment will be delivered into the lobby for apartments that have a lobby.
Residential Home: Premium delivery to the ground floor with 2-man uncrating, unpacking, inside placement with room of choice and debris removal.
Commercial High-Rise Apartment/Condo Buildings: Premium delivery to your apartment/condo unit with 2-man uncrating, unpacking, inside placement with room of choice and debris removal. Delivery team must have access to an elevator to reach your unit. Any stairs involved may require an additional delivery fee.
Please inspect the package for visible damage before the carrier leaves. In the unlikely event you receive a damaged item due to shipping, please mark on the Proof of Delivery (delivery receipt) "damaged" before signing. We may not be able to process a damage claim without the Proof of Delivery marked "damaged".
Returns
What is your return policy?
30 Days Money Back
Take an entire month to live with your purchase to decide if it's right for you. All ChinaFurnitureOnline.com orders may be returned for a 15% restocking fee up to 30 days after the order is delivered. To return an item, simply
contact us to obtain a RMA number. Returns without a RMA number will not be processed.
We cannot accept returns for custom/special ordered merchandise.
How do I make a return?
ChinaFurnitureOnline.com must approve all returns with a RMA number. Simply
contact us to obtain a RMA number. Returns without a RMA number will not be processed.
Returns must be made within 30 days after the order is delivered and is subject to a 15% restocking fee. Return shipping arrangements and costs are the responsibility of the customer. Returns will only be accepted if the merchandise arrives to our warehouse undamaged in its original condition and original packaging.
What is your refund policy?
Refunds for returned merchandise will be equal to the cost of the merchandise returned less the original shipping charge and restocking fee. Refunds will be issued if and after the returned merchandise arrives at our warehouse undamaged and in its original condition and packaging.
Deposits for custom/special orders are non-refundable.
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