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Frequently Asked Questions (FAQs)

Please look through the following FAQs to see if we have already answered your question. If not, please contact us with your situation.

Why shop with
Where do you get your merchandise?
How do I place an order?
Do you take custom Order?
Can I purchase items for delivery outside of the U.S.?
How much is the Shipping & Handling?
How much is the Sales Tax?
What payment methods can I use to pay for my purchase?
How do I know if the item is in stock?
How is my order shipped?
How soon can I get my order?
How can I track my order?
How do you handle multiple-item order?
What if the item I receive is damaged or incorrect?
What is your return policy?
How do I make a return?
What is your refund policy?
What is your privacy statement?
Is the information I give you secure?
How can I be informed of your special events in the future?
May I suggest?