We are always trying to improve our service and we care about what you say about your online shopping experience with us. If you have purchased an item and wish to leave feedback, please send us an e-mail: service@chinafurnitureandarts.com The following are actual unsolicited comments from our customers. Comments may be edited only to omit irrelevant content and protect the identity of our customers. Some reviews may be reposted from other websites, such as the Better Business Bureau, Google Checkout and Amazon.com. To read more reviews, please visit the websites below.                   From: Steve J. Bernas, President and CEO Better Business Bureau of Chicago & Northern Illinois, Inc. Date: Monday, 4/04/2011 Congratulations! Your company has earned the Better Business Bureau Complaint Free Award for 2010, awarded exclusively to BBB Accredited Businesses. Your company's commitment to customer service excellence pays dividends in many ways. We are honored to recognize your business for superior performance in the area of ethical business practices and encourage you to continue your commitment to total customer satisfaction. Display this award with pride in your office, presentation binders and at trade shows. Also please continue to let customers know you are a BBB Accredited Business and with you they can "Start With Trust". From: William H. F., Athens, OH Date: Tuesday, 2/07/2012 8:45 AM Everything went very smoothly and the furniture arrived in perfect shape. Thanks. From: Joseph B., Greenwood Village, CO Date: Tuesday, 2/07/2012 3:42 AM Garrett: All aspects of my business with you was top grade including the delivery service. The cabinet is beautiful and I enjoyed doing business with your excellent firm. Joe From: Mauricio C., San Francisco, CA Date: Monday, 2/06/2012 5:19 PM The piece was received on time and without damage. Excellent work.... This review is provided by amazon.com: 5 out of 5: "She fell in love with her gift as soon as she unwrapped it. Prompt delivery at the holidays, fantastic product and extremely well wrapped for protection of a delicate and large box" Jimi, January 31, 2012 From: Jamie L., Hermosa Beach, CA Date: Monday, 1/30/2012 4:15 PM The delivery was fine, professional and on schedule. I couldn't believe all the packaging that was around this cabinet! It took me days to remove it all. But what a jewel of a cabinet. The natural rosewood finish is gorgeous, and the cabinet is more beautiful than depicted online and more beautiful than I expected. It was worth the many months of waiting. Thanks, Jamie L. From: Laura S., Marshall, TX Date: Friday, 1/27/2012 8:19 PM GENTLEMEN i boight that red bath vanity & u shipped it to texas. our contractor said that was the best wraping he had ever seen. thank u for taking such good care of it. its beautiful. From: Maurizio E., Gravina di Catania, Italy Date: Friday, 1/27/2012 12:57 PM I just received the jades today, i wish to extend to you the expression of my joy, i am satisfied even thought the expensive custom fees that have been 25%. Satisfied too of the packing very accurate so everything perfect. Many greetings from Sicily. From: Patricia F., Charleston, SC Date: Wednesday, 1/25/2012 11:28 AM Dear Sally The altar table arrived yesterday and is fabulous. It was a long wait but worth it! The shipping company did a great job with the white glove delivery. Thank you for all your assistance in this order. Patricia F. Excellent! What a beautiful figurine! The quality was outstanding for the price and the packaging insured that it would arrive unharmed. Came via Fed Ex and worth every penny of the shipping. Now I understand why they were out of stock on so many items. Will definitely buy from them again. By Shopper - Jan 25, 2012 - Google Checkout Reviews From: James C., Newtown, CT Date: Tuesday, 1/24/2012 7:50 PM Exceeded expectations, delivery was excellent and they were very professional, quick and very careful. Weather was horrible with snow but they still did a outstanding job, very focused on their work. The furniture was exceptional, quality, look, and construction, very, very pleased. Lilly did a super job and she was so helpful to us , it was beyond customer service , she really cares about making the customer happy. Please pass my best wishes to the whole team that made our chinese New Year one to remember, Guo nian hao, gong xi fai cai, yanli wanli .......Jim From: Pat B., Strasburg, PA Date: Saturday, 1/21/2012 9:49 AM Hi Lili: The delivery was made this morning and everything went very well. The two gentlemen who made the delivery were extremely accommodating. They put a drop cloth on the vestibule rug and handled the bar and mirror with great care. They were friendly and polite and professional. The bar is beautiful. It matches some pieces and blends with the rest as my dining room furniture is exclusively Asian. I could not be more pleased. The new mirror is a perfect match with my entertainment armoire and I will replace the mirror that is currently above that piece with the new one. Thanks again for everything and I just wanted you to know that I am thrilled with my new purchases. Best Wishes, Pat From: Stephen S., Memphis, TN Date: Thursday, 1/19/2012 11:57 AM Hi Garrett It arrived in excellent condition. We're very happy. Thanks, Steve From: Jay Y., New York, NY Date: Wednesday, 1/18/2012 7:49 PM Dear Garret, The item was received today in perfect condition-VERY good packing job! And, it looks better than I thought it would. A very beautiful & weighty piece. Many thanks & best regards, Jay From: Lucy C., Northridge, CA Date: Wednesday, 1/18/2012 1:09 PM Everything went spectacular...the delivery person got in contact with me, and the delivery was done on schedule. Thanks Lucy This review is provided by amazon.com: 5 out of 5: "Fantastic gift to worship the year of the dragon. They say the dragon gives good luck. The people from China are right; it protect them from bad luck and false teachings." boris m., January 17, 2012 From: Kenneth W., Montgomery, AL Date: Thursday, 1/12/2012 7:18 PM The item arrived safely and on time. It is a absolutely beautiful cabinet. Thank you for your great service and wonderful products. We will be buying a few more items from you in the near future. Thank you, Kenneth W. From: Bob G., Uniontown, PA Date: Wednesday, 1/11/2012 4:38 PM Hello, Thank you for a very pleasant transaction. Our new chest is even more beautiful than in the pictures. You have also done an excellent job in keeping us informed about shipping, and for a larger piece it was perfectly wrapped for complete protection. Totally satisfied, I would rank our experience an A+. Thank you. We will be back. Bob G. From: Scott M., Atlanta, GA Date: Friday, 1/06/2012 9:39 AM The chair arrived in splendid condition and was beautifully packed and shipped. The guy who delivered it was very help full. Scott From: Donna S., Jackson, NJ Date: Friday, 1/06/2012 5:40 AM Service came on time and was most efficient. Thank you. One of the best experiences of purchasing on-line that I have dealt with. Very fast and efficient. Would buy from them again in a minute! I was very pleased. By Shopper - Jan 6, 2012 - Google Checkout Reviews This review is provided by amazon.com: 5 out of 5: "as described-well packaged with prompt delivery" Dorothy Collins, January 6, 2012 From: Bradley D., Grass Valley, CA Date: Thursday, 1/05/2012 5:58 PM This was the second order that I placed with your company and I cannot be more satisfied with your shipping dept. From the quality packaging, to the scheduling, to the on-time delivery of your 3rd party shipper, and to the courtious behavior of the driver. Well done! Brad D. From: Sharmeen S., Brooklyn, NY Date: Tuesday, 1/03/2012 9:34 PM Hello dear, yes it was good and very professionally handled! I am looking forword for next shipment .regards. Dr. S. From: Jean-Guy S., Boca Raton, FL Date: Monday, 1/02/2012 7:26 PM I am very please with the quality of the mirror I buoght from you and the delivry was very good. thanks again From: Thomas and Heidi W., Los Angeles, CA Date: Monday, 1/02/2012 6:01 PM Hello, yes, we received the beautiful cabinet bright and early December 30, in the nick of time for a big New Year party here. It looks and works excellently, and fits perfectly into the space we allotted. We will send you a photo! We certainly shall consider your products in the future, and were completely satisfied with all aspects of this transaction. Thank you very much and Happy New Year to you. Warmly, Thomas and Heidi W. From: Judith S., Chambersburg, PA Date: Thursday, 12/29/2011 11:02 PM The cabinet arrived in fine condition and I am very happy with it. JGS From: Eleanor H., Rancho Palos Verdes, CA Date: Wednesday, 12/28/2011 7:47 PM Dear Garrett~ The delivery went smoothly today. The cabinet arrived without any damage. We appreciate your service and the timely responses to my emails all along the way. [...] I was impressed with how well you packaged everything, even on the inside! Please let your team know that we're very pleased with the piece we ordered. It's beautiful and well worth the wait! Thank you for your excellent customer service! I would definitely buy from you again. May your company prosper in 2012. Happy new year! Eleanor H. From: Nancy D., Wantage, NJ Date: Wednesday, 12/28/2011 10:46 AM I just wanted to say that I received my order yesterday. It was delivered on time. The packaging was wonderful. It arrived without any scratches. The quality and beauty of the piece was amazing. I am so pleased. I wanted to let you know that your company is doing an excellent job and your product are high quality. I would not hestitate to order from you again. Thank you, Nancy D. This review is provided by amazon.com: 5 out of 5: "Very pleased. Just what I was looking for." Tamalea B. DeMarco, December 26, 2011 This review is provided by amazon.com: 5 out of 5: "Well wrapped glass curio cabinet ... just perfect!" Elizabeth C Harvey, December 26, 2011 From: Wendy H., New York, NY Date: Friday, 12/23/2011 6:49 PM Everything was great! The piece is beautiful and the delivery service was top notch. From: Monica G., Vancouver, WA Date: Thursday, 12/22/2011 6:17 PM Everything arrived in excellent condition and we are already greatly enjoying our purchase - thanks very much! Monica G. From: Linda B., Kingsport, TN Date: Thursday, 12/22/2011 9:09 AM We love it! The guys came as scheduled and did a very professional job unwrapping and placing the sofa, and took all of the packing materials back with them. Thank you and happy holidays, Linda B. From: Valerie H., San Francisco, CA Date: Wednesday, 12/21/2011 9:46 AM Hi Lili, Just wanted to tell you how happy we are with our purchase! We shopped for this, and are so pleased with your product...much better than anything we saw in person or on line! Thank you very much! Valerie H. From: June L., Stoughton, MA Date: Saturday, 12/17/2011 5:38 AM Dear Garret, The above order arrived in pristine condition. The Peacock Embroidery Shadowbox is a beautiful piece, a lovely addition to my home. I'm thrilled with it. Thank you for superb customer service. It had been a pleasure. I look forward to future purchases and wish you all well. Sincerely, June L. This review is provided by amazon.com: 5 out of 5: "Clear description of what the item was, and it was delivered earlier than expected." Julie S., December 17, 2011 This review is provided by amazon.com: 5 out of 5: "Prompt delivery, I hope my wife likes it" Lee R., December 17, 2011 From: Shirley H., Ile Perrot, Quebec, Canada Date: Friday, 12/16/2011 6:46 PM Arrived in good order by a very nice and friendly driver. Thank you for your follow-up. It is always a pleasure doing business with you. Best wishes for a peaceful Holiday and a prosperous New Year. Shirley From: Joseph F., Canaan, CT Date: Thursday, 12/15/2011 10:20 PM Hi Garret, The delivery of my furniture went very well, it arrived in vey good condition and the trucking company was very helpful explaining to me the best way to unwrap the furniture. Please tell 'Lilly' that the furniture was so beautiful that I am going to buy a bigger and nicer house to put it in. This house isn't good enough to put such beautiful furniture in. Thank you. Regards, Joseph From: Marie E. R., Sedgwick, ME Date: Wednesday, 12/14/2011 9:57 AM Dear Garett Tam, Just wanted to inform you that we received our piece yesterday afternoon and we are so pleased. The storage chest is just as advertised and is of very good workmanship. The trucker arrived just when he said he would and all was in good order. Your people packed it so well -an elephant could sit on it and nothing would happen. We appreciate all your emails with photos and your very professional service. We were very pleased with our other previous purchases with your firm and will continue to buy from Chinafurnitureonline. Sincerely, Mrs. Marie E. R This review is provided by amazon.com: 5 out of 5: "Fast shipping and item exactly as described." Liz, December 13, 2011 From: Randy C., Ontario, Canada Date: Friday, 12/09/2011 4:58 PM Hi Lili, That's great news. [...] Once again, thank you for your excellent customer service in this regard. We have been very pleased with the superior quality of the furniture and the tremendous dealings and customer service from you and everyone at China Furniture and Arts. Hope you all have a safe and happy holiday season and a very prosperous New Year Thanks again, Randy From: Rachelynn M., Hopewell Junction, NY Date: Thursday, 12/08/2011 5:11 PM The delivery company was great and the furniture arrived in tact. Very happy. From: Maybeth T., Kirkland, WA Date: Wednesday, 12/07/2011 10:46 AM Dear Garett, The service was prompt and wonderful. The man was very nice as well. We really enjoy the cabinet as well. Thank you, Maybeth T. From: Grace S., Watertown, MA Date: Monday, 12/05/2011 11:38 AM Dear Garrett, I really was impressed with the care with which my order was processed and delivered. I would definitely shop with you again and intend to do so after the holiday season. Thank you again. Grace A. S. From: Tim O., Wilbraham, MA Date: Friday, 12/02/2011 8:18 PM Although they delivered 12 hours later than estimated the itmes so much more than our expectations that it did not matter. We are thrilled with the entire expereince. From: Christina B., Bethlehem, PA Date: Friday, 12/02/2011 4:54 PM Dear Garett, The server arrived in good shape and I am pleased with the quality. Hopefully my customer will be just as pleased. Thank you so much! Looking forward to doing business with you in the future. Sincerely, Christina This review is provided by amazon.com: 5 out of 5: "beautifully carved, really pretty in person. Quick devilery!" Darryl DiSano, November 30, 2011 Execellent. beautiful cabinet as expected. good communication. arrived as promised. good packaging, even sent pic of carton before shipping. By lindaa - Nov 29, 2011 - Google Checkout Reviews From: Luis A. R., New York, NY Date: Wednesday, 11/30/2011 2:06 PM I love the Pagoda It is beautiful Your customer services is extraordinary I will recommend your site to all of my friends Thank you Luis A R. From: Amanda M., Bainbridge Island, WA Date: Monday, 11/28/2011 6:32 PM I'm writing for my father, Donald. The customer service was excellent regarding this order. My father is blind and so we needed a bit of extra care which we received without question. Both your company and the shippers were truly outstanding to work with. Thank you! Amanda M. From: Sandra L., Reston, VA Date: Saturday, 11/26/2011 6:38 AM Everything was handled perfectly from the original inquiry to delivery. Thank you! Sandra L. This review is provided by amazon.com: 5 out of 5: "item arrived before scheduled delivery time with an excellent double pack to avoid damage." Lee Blake, November 17, 2011 From: Paul O., Philadelphia, PA Date: Wednesday, 11/16/2011 9:14 PM Hello, I could not be happier with my furniture, statues or the customer service that I received. I first received a call from Miko (sp) when placing my order and he was very helpful in helping me get exactly what I was looking for while also giving some great suggestions. Lili Chang was great with scheduling my delivery and the white glove service was excellent. Very happy with the purchases and I will definitely use your company for future orders. Hope to be able to visit the store some day. Paul From: Marilyn L., Washington, DC Date: Wednesday, 11/16/2011 3:58 PM Dear Ms. Liu, The furniture was delivered at 2:15 on Saturday. The guys were very courteous and did a wonderful job. They even cleaned the glass of the coffee table. The custom finishes of the furniture are superb. I am a fully satisfied customer and will continue to shop the China Furniture site and will recommend it to others. Sincerely, Marilyn L. From: Maeve S., Fredericksburg, VA Date: Wednesday, 11/16/2011 9:14 AM Thank you for the exquisite furniture (6-drawer dresser, media armoire, night tables, and mirror), that was very professionally delivered this past Saturday, November 12. The workmanship is impeccable, even beautifully finished on the backs. I think the armoire may very well be the most gorgeous piece of furniture I've ever seen. Thank you. Sincerely, Maeve S. From: Bruce R., Redding, CA Date: Monday, 11/14/2011 4:44 PM Dear China Furniture and Arts, I took delivery of this piece on Friday Nov 11. Thanks to the superb job you did packing and crating, it arrived in perfect condition. Moreover, I was very impressed with the beauty and quality of the piece. You were right, pictures did not do it justice. Be assured I will come to you again as I continue to redecorate my home in Redding, CA. Thank you, R. Bruce R. From: James W., Shalimar, FL Date: Saturday, 11/12/2011 6:07 PM Garett, Everything was great. The delivery guy was on time and very helpful, not a mark on the shipment. Great job packing the table and chairs. [...] Thanks ! Regards, James W. From: Justine M., Fair Oaks, CA Date: Thursday, 11/10/2011 5:42 PM everything was perfect ! we love the console table. thank you very much. justine From: Caryl T., Boca Raton, FL Date: Thursday, 11/10/2011 1:59 PM Dear Garett, Absolutely first class. I was very pleased. Everything arrived in excellent order. Caryl T. From: Luanne B., New Canaan, CT Date: Friday, 11/04/2011 12:38 PM Thank you! Furniture is beautiful and the freight company was courteous and professional. all the best, Luanne This review is provided by amazon.com: 5 out of 5: "this fishbowl is beautiful! was delivered on time and packed well. we have asian furnishings and this is a perfect addition" Susan P., October 31, 2011 From: Marilyn L., Washington, DC Date: Friday, 10/28/2011 12:45 PM Dear Lili, Received the item today and it was delivered in fine condition. The color is perfect and the sideboard is beautiful. Thanks for your fantastic assistance, Marilyn P.S. And I will be a repeat customer as well as recommend your company to others. From: London K., Jackson Heights, NY Date: Friday, 10/28/2011 3:17 AM I was very pleased with the delivery. I had it delivered on the 21st, and the driver was willing to bring the filing cabinet around the building to the basement door. It arrived in perfect condition. From: Kathryn A. M., Baker, NV Date: Wednesday, 10/26/2011 3:48 PM Hi Mr. Tam, The item arrived yesterday and I am delightfully pleased with the piece! Upon arrival, the packaging looked just as pictured and so did the table after we unpacked it. The delivery person was professional and friendly. It has been a pleasure doing business with you and I look forward to shopping with you in the future. Sincerely, Kathryn Angel M. This review is provided by amazon.com: 5 out of 5: "This is an excellent product, and is everything I could have expected in reproduction of an important horse sculpture." cuteyjjl, October 23, 2011 From: Angela & Tony A., Reno, NV Date: Friday, 10/21/2011 12:31 PM We want to let you know we receive the lovely black Ming chest and gold leaf crane picture set yesterday. They arrived in great condition and they are truely lovely! We will enjoy having them in our home. Thank you, Angela & Tony A. From: Jamie D., Forestville, CA Date: Thursday, 10/20/2011 1:48 PM I was very pleased with the your delivery service. It was a pleasure doing business with you. Sincerely, Jamie D. From: Chuck J., The Villages, FL Date: Wednesday, 10/19/2011 3:46 PM WOW we just received our order from you as fiest time buyers. We couldn't be more thrilled with the quality of our purchase or the quality of your delivery service!!! we will be back!!!! From: Karen W., Grover, MO Date: Wednesday, 10/19/2011 1:32 PM Dear Tamm, Just received the chest.........it arrived in excellent condition. This is the 3 or 4th time I have ordered with you all. Thank you so much for the care that you take with wrapping, packaging and shipping. My new chest is beautiful in the entry hall. Thanks again, Karen W. From: Phyllis O., Collinsville, IL Date: Tuesday, 10/18/2011 8:54 PM My black horseshoe coffee table arrived yesterday and I'm very happy with it. [...] Thank you very much. From: Michael K., Bonita Springs, FL Date: Saturday, 10/15/2011 7:28 AM [...] The piece arrived well-packed, undamaged, and the third-party delivery went well. I am impressed with your company, its service and the product I purchased. I will definitely consider your company for future purchases. Michael K. From: Nigel J., Irvine, CA Date: Thursday, 10/13/2011 3:55 PM Dear Sirs, The delivery was great. On time. Courtesy. .. And the packaging was solid. Did not appear to have any damage. Thanks, Nigel J. From: Lee N., New Orleans, LA Date: Thursday, 10/13/2011 11:03 AM Dear Sally and Garret, The beautiful cabinet arrived this morning without any damage. I love it and it fits perfectly in the space I have for it. Thank you for your great service and selection! I will recommend China Furniture & Arts to all I know. Sincerely, Lee N. New Orleans Fantastic --the shipment came when expected. They sent pictures of the packaged table with instructions that if the packaging was damaged to refuse. All went well. By louieloui - Oct 13, 2011 - Google Checkout Reviews From: Beryl S., Wilkes Barre, PA Date: Wednesday, 10/12/2011 12:07 PM Hi LiLi, Service was very good and the piece is lovely. [...] I have enjoyed dealing with your company and wouldn't hesitate to order again. [...] Thank you so much. Sincerely, Beryl From: Christopher M., Brooklyn, NY Date: Tuesday, 10/11/2011 3:42 PM Sally Liu The piece of furniture is just wonderful. The delivery people where very nice, they even carried the cabinet up the one flight of stairs for me. Everything worked out wonderful. Thanks so much. Christopher M. From: Melanie M., Rockville, MD Date: Tuesday, 10/11/2011 3:26 PM I love it! Very beautiful. Thanks for all your great communications during the whole process. Excellent customer service! Melanie From: Tom W., South Charleston, WV Date: Tuesday, 10/11/2011 7:21 AM Garrett –thanks for asking – the shipment was delivered yesterday – its perfect – delivery was smooth, driver was helpful. I’m very satisfied – Have a great week – Tom W. From: Betty B., Lakewood, CO Date: Monday, 10/10/2011 10:58 AM Dear Garett, I cannot stop staring at my lovely cabinet; I cannot stop talking about it; I cannot say enough about your company’s wonderful products and customer service. The wait was definitely worth it. No problems with the delivery; it was on time as scheduled. [...] Bye for now, [...] Betty B. From: Joyce C., West Palm Beach, FL Date: Saturday, 10/08/2011 9:43 AM Hello Garett Just wanted to let you know we unpackeged the painting and everything was fine - no visible damage etc. The picture is stunningly BEAUTIFUL! I will enjoy it tremendously. Thank you for all the trouble you went through with respect to its delivery - I appreciat it. Joyce C. From: Elizabeth F., Austin, TX Date: Friday, 10/07/2011 7:16 PM Thank you! It arrived today, and we're very happy with the quality of the furniture. Thanks. -- Elizabeth From: Sandi B., Golden, CO Date: Friday, 10/07/2011 7:35 AM Garett, The cabinets were delivered on time and in excellent condition. I opened the box and the cabinets are beautiful! They are just what I expected. I love them. Thank you for your great customer service! Sandi B. From: Rita S., Walnut Creek, CA Date: Wednesday, 10/05/2011 10:11 AM Mr. Tam -- The white glove delivery service took place as described. The pieces arrived as scheduled, were unpacked and placed where I wanted them. Packing materials taken away. The service was expensive but there was no way I could have unpacked those huge pieces and brought them inside. So, no complaints. BTW, I am very pleased with the furniture. Thank you for getting my purchases to me. Rita S. From purchase to delivery, everything went according to schedule. I could not be more pleased with this purchase. By greenbutton - Oct 4, 2011 - Google Checkout Reviews This review is provided by amazon.com: 5 out of 5: "seller ship fast, and they do a good job packaging the products." Date: October 4, 2011 Rated by Buyer: leese From: Anthony & Raquel D., Rowland Heights, CA Date: Monday, 10/03/2011 9:32 PM Garett, We recieved our garden stools this afternoon and I must say we were very pleased with the delivery service, and very happy with how beautiful our stools are! It took a little while to get them but it was worth the wait. Thank you and we look forward to doing business with you in the future. Warmest Regards, Anthony & Raquel D. From: Bonnie V., Byhalia, MS Date: Monday, 10/03/2011 7:19 PM Sally Liu, Wanted to let you know we received our dresser today. Thanks so much for good service. The dresser is beautiful. We are so impressed with the quality of your furniture. Thanks again. Bonnie V. From: Connie M., Hinesville, GA Date: Thursday, 9/22/2011 3:28 PM My shipment arrive in good condition and looks great with end table and chest I had in Korea. [...] Thanks again From: Lisa H., Norwalk, CT Date: Wednesday, 9/21/2011 7:39 PM The screen arrived today – ahead of schedule! Thank you so much for rushing this. I look forward to buying from you again in the future. Best, Lisa From: Joyce R., Boston, MA Date: Wednesday, 9/21/2011 11:41 AM Dear Garett, Received the beautiful Rosewood Plant Stand this morning via FedEx. Looks perfect. Thank you for accommodating us. Sincerely, Joyce W. R. From: Carla E., Sedalia, MO Date: Monday, 9/19/2011 11:23 PM Garett, We received the delivery on the 13th and the vanity arrived in perfect condition. [...] Thank you for checking. By the way, the quality of the piece is outstanding. We are very happy with it. Carla E. From: Herman A., Brooklyn, NY Date: Saturday, 9/17/2011 4:03 PM Hello Garett Tam, The plant table arrived safely yesterday afternoon. It looks exquisite, we are very, very pleased. Thanks again and have a great weekend. Best Regards, Herman A. From: Diane C., Redmond, WA Date: Friday, 9/16/2011 9:58 PM I just received the beautiful chinese cabinet. I am so pleased. The packaging was exceptional and delivered without any problems. Thank you so much! Diane C. My experience was also five star. The service was extraordinary. I will definitely be shopping from this store again. By greenbutton - Sep 15, 2011 - Google Checkout Reviews From: Anita O., New York, NY Date: Tuesday, 9/13/2011 8:21 AM Good Morning Tam, This was the most extraordinary service. Everything went as planned. It could not have been better. I want to thank you and your staff for excellent service with the order, the follow up and the delivery. I cannot give enough praise on how this was handled. I will certainly be ordering again soon and will recommend all of my friends. Thanks again. Anita From: Jenny G., Wausau, WI Date: Sunday, 9/11/2011 9:10 PM Garrett, I received my order on the 9th. Your shipping department did a wonderful job of packing! Thank you. Jenny G. From: Alex M., Fresno, CA Date: Saturday, 9/10/2011 10:24 AM Hi Lili, We just got the custom table yesterday. It is perfect!!! I could not be happier!!! Your team has done an excellent job, Thank you, Alex M. From: Kamini D., New York, NY Date: Thursday, 9/08/2011 9:49 PM Dear Garett, The China cabinet was delivered today in immaculate condition and with terrific service. It is a lovely piece - the photos hardly did it justice - and we are very happy with it. Thank you very much for an all-round very positive experience. With best regards Kamini. From: Rachel J., Colchester, VT Date: Monday, 9/05/2011 1:51 PM Dear Garett and Lili; The desk was delivered on Friday. It is beautiful - just as pictured. Thank you so much for your excellent service. Kindly; Rachel From: Harvey W., Charlottesville, VA Date: Saturday, 9/03/2011 1:40 PM Mr. Tam -- Just to let you know that this order arrived this morning in perfect condition. It was beautifully packed, and you can't beat Fedex for speed -- less than 48 hours from your door to ours! Thanks for another fine job. Best regards -- Harvey W. Charlottesville VA From: Peggy M., Chagrin Falls, OH Date: Wednesday, 8/31/2011 6:08 PM Dear Garrett, I am very happy with my order. Nothing was broken and they are beautiful wall cabinets. The driver was very polite and pleasant. Thank you very much. [...] Peggy M. From: Sharon C., Norwood, CO Date: Wednesday, 8/31/2011 5:12 PM Dear Garett, Thank you for checking in. Everything arrived beautifully! No scratches or damage anywhere. Thanks again. I'm sure we will have many years of good use from this well made piece of furniture! Sharon From: Amber C., Midland, TX Date: Tuesday, 8/30/2011 7:52 AM Thank you Garett! I got the piece last Friday, and it is lovely. Shipping service was excellent. We unpacked it immediately, and are enjoying it in our dining room. Thank you for an excellent transaction! Amber C. From: Lise E., Jacksonville, FL Date: Tuesday, 8/30/2011 6:02 AM Thank you for asking, the third party delivery was perfect: on time, courteous, efficient and the piece was undamaged. Great experience. This review is provided by amazon.com: 5 out of 5: "This product even looks more beautiful when I got it!" Date: August 27, 2011 Rated by Buyer: smw04 Excellent. Their response time was very good and the merchandise was just as advertised. By Shopper - Aug 25, 2011 - Google Checkout Reviews From: Sandra A., Philadelphia, PA Date: Wednesday, 8/24/2011 5:33 AM Everything was fine...the delivery men were very courteous and the piece of furniture is beautiful. I'm very pleased and would definitely use your company again. Sandra A. From: Clay D., Burtonsville, MD Date: Tuesday, 8/23/2011 6:46 PM Sally We are extremely happy with the buffet chest and the delivery. Everything is perfect. Thank you very much. We are happy to be a reference and would definitely look to you for our future needs. Clay D. From: Dan B., New Market, MD Date: Tuesday, 8/23/2011 4:55 PM Dear Sally, [...] I believe your company provides better service (and good products!) than any company I've ever known. And I've dealt with a lot of companies. Thanks. Dan Thrilled with my new Chinese chest. By Shopper - Aug 23, 2011 - Google Checkout Reviews From: Janney D., Topeka, KS Date: Monday, 8/22/2011 11:07 AM Tam, We have received the shipment with no problems. The packing is very good and we are very satisfied with your services. Thank you very much. Best regards, Janney D. From: Gary K., Rancho Mirage, CA Date: Saturday, 8/20/2011 11:06 AM The driver and delivery service was terrific. I highly recommend this service. Thank you for my furniture; it's beautiful. Gary L K. From: Carolyn F., San Francisco, CA Date: Friday, 8/19/2011 6:14 PM Hi Garett, The delivery went without a hitch. Thank you for the lovely new addition to my home. -Carolyn From: Carl H., Willis, TX Date: Thursday, 8/18/2011 4:30 PM Tam, Everything arrived in good shape and on time. Thanks for the very good service Carl H. From: Jessica F., Maurice, LA Date: Wednesday, 8/17/2011 9:36 PM Dear Garett, I got my furniture today. The products is beautiful! And the delivery service was very good. I'm very happy Thanks. Best Regards, Jessica F. From: Andre D., Concord, CA Date: Tuesday, 8/16/2011 3:57 PM Hello Garett, Delivery went very smoothly. The driver, Jesus, was very friendly and brought the pallet to the curb so we could unpack it by our door. The pieces are very nice and we are pleased with all aspects of doing business with your company. Thank you for the follow up. Andre From: Kevin E., Seguin, TX Date: Monday, 8/15/2011 2:07 PM I recently purchased an item for my wife's birthday. When it arrived it was packed perfectly and the items were in excellent condition. My wife was very pleased. I will be making more purchases in the future. From: Jon N., Richardson, TX Date: Thursday, 8/11/2011 7:25 PM Garrett, Just wanted to let you know the laughing buddha arrived today and is wonderful. Your service is fantastic and your product very very pleasing. We will be customers with you again, soon. Thanks. Jon From: Madeleine S., Louisville, KY Date: Thursday, 8/11/2011 Dear Sirs, This is to inform you my cabinet arrived today Aug 10th. It is even nicer than I expected. Congradulate your packers. They did a wonderful job. It has been a pleasure doing business with you. Yours truly Madeleine S. From: James M., Rehoboth, DE Date: Tuesday, 8/09/2011 7:28 AM Everything went as scheduled and the piece looks great. This review is provided by amazon.com: 5 out of 5: "Great bargain. Very useful as base for a porcelain elephant we own." Date: August 9, 2011 Rated by Buyer: james r. From: David Z., Broomfield, CO Date: Monday, 8/08/2011 12:00 PM Everything went smoothly, and the chairs are great! Thanks again for working with us on our delivery issue. David Z. This review is provided by amazon.com: 5 out of 5: "Item arrived in timely fashion. Good value for the money" Date: August 7, 2011 Rated by Buyer: Ldeko From: Marie A., Seminole, FL Date: Saturday, 8/06/2011 6:56 PM The delivery went well and the condition of desk is great. Thank you. Marie a. This review is provided by amazon.com: 5 out of 5: "Great product at a fantastic price." Date: August 6, 2011 Rated by Buyer: Jim Scafidel From: Karen E., Allen, TX Date: Thursday, 8/04/2011 5:55 PM Dear Garrett, We received the cushions yesterday which completes our order. The cushions are beautiful and compliment the gorgeous monk chairs we purchased from you. We have been extremely happy with the service, communications, products, shipping, pricing - everything! Thank you so much for keeping us informed. We love our new furniture and will definitely look to your company again for future decorating needs. Thank you so much, Karen From: Yvonne M., Susquehanna, PA Date: Thursday, 8/04/2011 5:27 PM Hi Miko... Hi Garett, Received the table with pleasant delivery. Appreciate your service. Thank you so much! Best regards, Yvonne Very professional indeed. By Shopper - Aug 4, 2011 - Google Checkout Reviews From: Sharon H. S., Cherry Creek, NY Date: Wednesday, 8/03/2011 6:32 PM Dear Sir: The delivery by Holland van was extraordinary and the driver agreed that the product was very well wrapped and they appreicated that. So did I. I look forward to ordering peices from you in the future now that I know they will arrive in pristine condition; thank you for taking the time to insure that. Best, Sharon H. From: Rose Marie H., San Jose, CA Date: Wednesday, 8/03/2011 10:06 AM Dear Garett, [...] We are so please with the beautiful Scholar Scroll table . It is everything we expected and more. The delivery was impeccable, right on time, and you did such a wonderful job with the packaging. We are extremely satisfied and will recommend you to all our friends and will surely use you again in the near future. Thank you again. Yours truly, Rose Marie H. From: Gabriele A., St. Petersburg, FL Date: Thursday, 7/28/2011 6:08 PM HI, THE 2 CHAIRS ARRIVED TODAY IN PERFECT CONDITION. THE DELIVERY SERVICE WAS VERY PROFESSIONAL. THANK YOU Gabriele A. From: Theresa H., Leland, NC Date: Friday, 7/22/2011 6:39 PM Mr. Tam, The cocktail table arrived today. The delivery went well, and the piece is beautiful. Thank you so much. T. H. From: Heidi M., Auburn, CA Date: Friday, 7/22/2011 9:03 AM I recieved the screen on tuesday. It came well packed and undamaged. It is very beautiful! I love the Koi. It is well made and really is working well. Thank you! Heidi From: Harvey W., Charlottesville, VA Date: Thursday, 7/21/2011 9:30 PM Michael -- The garden stool just arrived this afternoon, in perfect condition thanks to Mr. Tam's excellent packing and precisely as we expected it thanks to your very helpful descriptions and photographs. The color and crackle finish are perfect. It is a lovely piece that we will enjoy using in our living room for a great many years. Thank you for your patience and courtesy in helping us to make the right selection. Best regards -- Harvey W. From: Sonja L., Carver, MN Date: Thursday, 7/21/2011 1:45 PM The furniture is great! I was a little skeptical about the shipping company, but they delivered on time and in good shape. Thanks so much! Sonja This review is provided by amazon.com: 5 out of 5: "Very pleasant shopping experience." Date: July 21, 2011 Rated by Buyer: Anita M. From: William F., Brazil, IN Date: Wednesday, 7/20/2011 7:10 PM Thank you and Michael Chen for outstanding service. The furniture arrived in perfect condition, and looks great in my home. William F. From: Carolyn D., Alexandria, VA Date: Tuesday, 7/19/2011 6:59 PM I was astounded at the magnitude of the packing used to protect the chest which arrived right on schedule. It has been a pleasure doing business with your company. Carolyn D. From: Richard G., Pasadena, CA Date: Friday, 7/15/2011 6:57 PM Garrett, The coffee table arrived safe and sound today. I want to thank China Furniture & Arts for the tremendous service you provided throughout the transaction. I look forward to future transactions with your company. -Richard G. From: Satbir K., Santa Monica, CA Date: Friday, 7/15/2011 4:12 PM Hi Michael, Lili, and China Furniture, I just wanted to thank you for your help with the step Tansu. It is beautiful and we love it. Looking forward to placing my next order! Very best, Satbir From: Adam N., Lincolnton, NC Date: Friday, 7/15/2011 11:37 AM everything was great. They did a good job. Thanks adam From: Robert M., Falmouth, MA Date: Friday, 7/15/2011 4:26 AM Everything packed extremely well. Very happy with product. From: Milan K., Redondo Beach, CA Date: Thursday, 7/14/2011 11:23 PM Hi, Just wanted to let you know that I received my cabinet today. It's really nice, I like it. Delivery was much faster than I thought it would be. Thank you for your excellent service. Milan K., Redondo Beach, CA From: Joan L., Los Angeles, CA Date: Thursday, 7/14/2011 7:37 PM Garett: Thank you for your e-mail. The delivery went smoothly. We unpacked everything last evening and are very pleased with the two pieces that we ordered. They are lovely and appear to be well-made. We will definitely recommend China Furniture. Joan From: Christine A., Arcata, CA Date: Tuesday, 7/12/2011 7:19 PM Hi Garrett, The trunk arrived safely. I really like it! Christine From: Shenn-Yi L., Phoenix, AZ Date: Wednesday, 7/06/2011 11:35 PM Hi Garett, [...] The furniture did arrive in perfect shape and they were helpful in moving the furniture from the truck to my front door. The packing was very excellent. Overall I am happy with the experience. Thanks, Shenn-Yi L. From: Penny B., Verona, WI Date: Wednesday, 7/06/2011 5:31 PM Hello Garett, The chair arrived exactly on time and in perfect condition. It was well packed enough to have gone to the Moon! Wish we could return the packaging to you to reuse. Many thanks for your great service and excellent product.I am using the chair at my desk and it's just what I needed to & it looks wonderful. Penny From: Barry B., Fort Lauderdale, FL Date: Wednesday, 7/06/2011 1:41 PM Dear Mr. Tam, I apologize for not responding sooner. We are thrilled with: the piece or furiture, the price and the service! From our sales representative, the picture of the crated piece to understand our expectations of delivery to your company's follow-up. [...] We will certainly be ordering from you again! All best, Barry From: Joel F., Larchmont, NY Date: Tuesday, 7/05/2011 5:45 AM thank you for the custom cabinet delivery. we very much appreciate all your help with the exchange it was a pleasure working with china furniture - we wish all our purchases from on-line vendors could be as easy and pleasant as the experience we had with china furniture. thanks again we love the new custom designed cabinet. Joel F. From: Michelle B., Renton, WA Date: Thursday, 6/30/2011 7:50 PM Hi Garett, The shipment was delivered on time today. The driver was courteous and helpful. The cabinet is gorgeous! Thanks, Michelle B. This review is provided by amazon.com: 5 out of 5: "I am very pleased with the quality of the product which was a wooden square stand for a vase. I would buy again from this company." Date: June 28, 2011 Rated by Buyer: KBC From: Steve & Moire G., Sausalito, CA Date: Friday, 6/24/2011 5:01 PM Hello, The shipment has arrived, we just opened it, placed it, and it is perfect! Colors exactly as represented on line, the shipping container beyond sturdy, and your service has been exceptional. I'm going to your website right now for a further look. You just might have something else we need. Many thanks. Steve and Moire G. From: Roger B., Warr Acres, OK Date: Friday, 6/24/2011 8:37 AM The four chairs arrived Wednesday via R&L with absolutely no damage to either packing or contents. They are exactly what I ordered, with the seat cushions fitting perfectly, and are exceptionally comfortable as well as elegant. Workmanship appears to be excellent, with no loose joints, glue drippings, hanging threads, dents or scratches. Thank you! Roger B., AIA From: Rani Z., Herndon, VA Date: Friday, 6/24/2011 8:30 AM Garett, Thank you so much for your followup msg. The package arrived just as pictured. It was delivered timely and the packaging was intact and secure without any damage to the packing or the product. Rani Z. From: George J., Santa Cruz, CA Date: Friday, 6/24/2011 1:13 AM Item received fine. Packing was excellent. Thanks. George Packed incredibly well. Exactly what I expected. I'm very pleased. By Shopper - Jun 24, 2011 - Google Checkout Reviews From: Andre D., Concord, CA Date: Thursday, 6/23/2011 6:49 PM Hello Garett, The delivery went smoothly and the items purchased were undamaged. [...] The packing was very well done to protect the items. [...] everything looked great and we are very pleased with the purchases. Thank you for your interest and follow up, Andre From: Patricia F., Charleston, SC Date: Thursday, 6/23/2011 1:43 PM The piece of furniture we purchased from you arrived today in perfect condition. It is absolutely beautiful! Thank you very much Patricia F. From: Karen E., Allen, TX Date: Thursday, 6/23/2011 8:53 AM I just wanted to let you know that our furniture arrived yesterday and the chairs are absolutely stunning! The barber bench is also perfect for a special spot in our living room although I threatened to have my husband sit on it when I give him his next haircut. Of course, I expect he will use the coin slot when I'm finished! Everything arrived in great shape and delivery went off without a hitch. Thank you so much for your great service and for offering such beautiful furniture online. [...] Thanks so much again! Karen E. From: Danny & Mary S., Dallastown, PA Date: Tuesday, 6/21/2011 10:11 AM Your delivery service was excellent on the pieces that were sent on the truck! Everything was handled with care, the men unpacked and placed the furniture in the room exactly as we wanted it. And your men were so polite and so neat - always wiping their feet when entering the room. We were really impressed by the whole delivery! [...] Thanks Danny & Mary S. From: Denise P., Brentwood, CA Date: Monday, 6/20/2011 12:50 PM Garett I received the desk on Friday and it looks perfect. [...] Denise From: Betty B., Denver, CO Date: Monday, 6/20/2011 12:00 PM Dear Michael Chen, Just a quick note to let you know my garden stool arrived safely and adorns a cheery spot in my kitchen. I love it! [...] Betty B. From: Abby G., St. Paul, MN Date: Monday, 6/20/2011 7:48 AM Dear Tam, The chest arrived, it's beautiful and well-made (just like you said), and the service was perfect! Thanks, Abby From: Peter & Chieko S., Panhandle, TX Date: Saturday, 6/18/2011 12:23 PM Greetings, Mr. Garett Tam: Sir, thank you for your welcomed request to solicit our feedback for the subject order, which was our first from your store. Please accept the following summary of our experience as it pertains to this matter. On-Line Shopping · We found that your store has a large variety of unique furniture items and that the selection is significantly better than any other similar online store that we have visited · We found that the image and description of the item, that we had purhcased, was entirely accurate and in no way misleading · We found that the prices at your store are comparatively more expensive when compared with others, and in our case was just at our limit for spending on such an item - however, the corresponding quality of the furniture is also higher and we feel that you should consider to emphasize the comparatively higher quality of the furniture that can be found at your store · As a general matter, we have found that your store has excellent communication with us and this is greatly appreciated and unique among other furniture stores that are operating with on-line catalogues - we feel that your excellent customer service is another element of your business that you should consider advertising on-line. [...] Shipping · The shipment of our item between your warehouse and the local courier was flawless [...] · We found that the packaging of our furniture was far SUPERIOR to ANY furniture we have had delivered, either from the United States or internationally. This is absolutely the finest shipment preparation that we have ever experienced, and we suggest that you advertise this at your web site. We are certain that you are aware of the wide discrepancy in quality of furniture - we found our item, again, to be entirely in-line with the price (albeit expensive for us, it is a very, very nice piece that we will be capable of enjoying for a lifetime). Thank you for your time and kind consideration of our comments. Best Regards, Peter and Chieko S. Panhandle, Texas From: Linda C., Houston, TX Date: Thursday, 6/16/2011 10:26 AM Michael, I received the vanity cabinet in perfect condition. It is installed and exactally what I wanted for the client. I look forward to the opportunity to do business with your company in the future. Thank you, Linda C. Houston, TX From: Rey S., Union City, CA Date: Thursday, 6/16/2011 2:03 AM I am fully satisfied. Good job to all. Thanks From: Tom R., Laguna Niguel, CA Date: Wednesday, 6/15/2011 11:12 PM I do have a couple of comments. The delivery was perfect. Everything was well packed and there was no damage. Everything was exactly as expected. Oh, and the driver was a jewel. Nice man who helped me unwrap the skid and took all the packing materials. Great experience! Thank you From: Randy C., Ontario, Canada Date: Sunday, 6/12/2011 2:47 PM Hi Michael, Let me start off by saying how extremely happy we are with the dining room furniture set. It is perfect for our home and is absolutely stunning. We find ourselves stopping at our dining room to just look at it again. It is everything you said it would be. [...] Best regards, Randy From: Jacqueline L. I., Lyndonville, VT Date: Sunday, 6/12/2011 12:12 PM Dear Mr. Tam, My mirror arrived in perfect condition, all the way to the "boonies" of Vermont. It is beautiful. I hope to do business with you in the future. Thank you, Jackie I. This review is provided by amazon.com: 5 out of 5: "Excellent quality product! Superb workmanship and high quality products! Fantastic packing! I've never seen anything with protective packing as extensive as this. Prompt response! Highly recommend this dealer and their products! " Date: June 11, 2011 - Rated by Buyer: Midge This review is provided by amazon.com: 5 out of 5: "I am very pleased with my order the stand is in exceptional condition and even better when I received it! Thank You for a wonderful product quality." Date: June 8, 2011 - Rated by Buyer: KBC From: Randee & Louis P., McKinney, TX Date: Tuesday, 6/07/2011 8:02 PM Dear Garett, WE LOVE IT!!! IT IS SO BEAUTIFUL!!!!!! IT IS A KEEPER! The piece looks PERFECT in our home. WOOHOO!!! You folks are awesome!!! Thanks so much. Randee and Louis P. From: Dena R., Philadelphia, PA Date: Tuesday, 6/07/2011 4:33 PM I was very impressed with the care that was taken in the wrapping and protecting of the table that I ordered and received today. [...] Thank you. Dena R. From: Hung T., Reston, VA Date: Friday, 6/03/2011 7:08 PM Hi, Connie, I was very pleased with the delivery. The carriers were on time, courteous and considerate. I would definitely recommend your store to a friend. Thanks, Hung From: Melissa W., Anaheim, CA Date: Friday, 6/03/2011 2:17 PM Garett, Love the piece, love the service, Love Michael (especially), love the delivery. Everything is to my complete delight! Good day Melissa W. From: Ellen P., Washington DC, DC Date: Wednesday, 6/01/2011 7:20 AM Dear Connie, The service was excellent--right on time, amiable, polite. And I love the console--it's perfect. So thank you!!! Ellen This actual China Furniture store is amazing. For the first item, a mirror, we actually went to the IL store to check out the quality. We were pleasantly surprised at the quality of the wood and designs. So, we didn't hesitate to order the seven mortals figurines online. Each figurine is beautifully designed. Highly recommend. By Shopper - May 27, 2011 - Google Checkout Reviews From: Teunne L., Hamilton, Bermuda Date: Wednesday, 5/25/2011 2:20 PM Hi Li Li, I ordered the below item back in March and forgot to thank you and your team for your excellent service and professionalism. . The product was packaged well and received in mint condition . The product was exactly as shown in the picture . I order quite frequently from overseas and have never received a picture of my product in a create before it ships. Excellent customer service! I wish I had need to order much more from your site. I have passed the word along and wish you many years of success!!!!! Keep up the great service!!!!! From: Francine M., Basking Ridge, NJ Date: Wednesday, 5/25/2011 9:00 AM Delivery men were friendly, polite, on time! From the start of my ordering process everyone has been very helpful and courteous. It's been a pleasure working with all on your staff. Love my new red dresser! Francine M. Basking Ridge NJ From: Betty K., Flushing, NY Date: Tuesday, 5/24/2011 4:36 PM I was well pleased with my items and the delivery service. I will continue to look at your web-site for other purchase's in the future Thank you Betty From: Don N., Edenprairie, MN Date: Sunday, 5/22/2011 7:53 PM Garett, I hope it isn’t too late to let you know that the shipment was delivered successfully. It was obvious that you and the staff there showed great care while packing. [...] Regards, Don N. From: Carolyn E., Canton, GA Date: Saturday, 5/21/2011 3:02 PM Our furniture arrived in excellent condition. We are very pleased with our purchase! From: Justine B., Arlington, VA Date: Thursday, 5/19/2011 4:28 PM Hi there, Thanks for the email. The piece arrived in very good time, the delivery folks called promptly to set up a time; and arranged to phone me an hour before delivery, which they did. They were prompt, and delivered the piece, which appears to be in good condition and took the rubbish away. [...] Many thanks for your help. Kind regards, Justine B. From: Maurice H., Cypress, TX Date: Wednesday, 5/18/2011 9:54 PM Hi Miko, Great news. The TV cabinet arrived today in pristine condition. We really love the piece. It is everything we hoped. We want to also complement you on how well the cabinet was packaged. We were very pleased and impressed. [...] Thanks again and we look forward to doing business again. Maurice H. From: Carroll P., Edenprairie, MN Date:Wednesday, 5/18/2011 7:21 PM Garett -- The chest arrived yesterday in excellent shape and we are very pleased with the new piece. I was impressed with the way you packaged and secured the chest on a pallet for shipping and the pictures you sent to me prior to shipment so I could compare with the item on delivery. I have never had a vender provide that level of service. I am a satisfied customer of China Furniture and will definitely buy from you again when I am in need of other home furnacings or accessories. Keep up the good work !!-- Carroll From: Jill S., Martin, OH Date: Sunday, 5/15/2011 8:41 AM Dear Sally, We are very pleased with our furniture and your exceptional customer service. Thank you very much. Sincerely, Jill S. From: Lianne & Larry G., Holiday Island, AR Date: Saturday, 5/14/2011 12:41 AM We are totally delighted with our new piece of furniture. We are extremely impressed by the professional and careful way everything was handled. We look forward to purchasing many more beautiful items from you. Thank you. From: Lisa D., Cincinnati, OH Date: Friday, 5/13/2011 3:30 PM Dear Garett, The delivery was handled professionally and without any trouble. The desk/bench is very beautiful and just what I hoped it would be. I really appreciate the service and the quality – my experience with your company has been very good. Thanks. Lisa D. From: David A., Yarmouth Port, MA Date: Friday, 5/13/2011 9:31 AM Dear Garett, We received our sofa table in perfect condition and are very pleased with the entire transaction. We were a bit skeptical about buying online, but have found this piece to be everything we hoped it would be. [...] We enjoyed doing business with you, everything was done very professionally and wouldn't hesitate to recommend you to friends. Sincerely, David A. From: Kevin D., Chesapeake, VA Date: Tuesday, 5/10/2011 2:10 PM Hi Garett/Sally, Unbelievable! The vase just arrived, 2:00 this Tuesday afternoon. I really wasn’t expecting it so soon. Very professionally done. You guys are damn good! This tops off a delightful buying experience. Thanks so much for making it enjoyable! Until next time. . . Regards, Kevin From: Kenton S., North Hollywood, CA Date: Tuesday, 5/03/2011 11:00 PM [...] My bed was delivered today by customco and everything went very smoothly. I have to say that they have been a very professional and satisfactory delivery company to deal with and I'm very happy with the experience. From: Janette A., Laredo, TX Date: Tuesday, 5/03/2011 5:25 PM Im glad with the sevice, I love my items. Thanks so much. From: Dale B., Washington DC, DC Date: Monday, 5/02/2011 6:06 PM The delivery service was excellent and we are very happy with the chest. Our total customer experience with your company was truly outstanding! From: Bernie & Marjie H., Canyon Country, CA Date: Monday, 5/02/2011 4:14 PM ChinaFurniture&Arts is by far the best Asian site on the internet. They have products nobody else has and the quality is second to none. Connie, Lili & Miko were all great to work with. They answered emails promptly, often calling with the requested information. About 2 months ago we purchased 2 Imperial Dragon chairs. They are the highlight of our living room. We just received our order for 2 smaller Rosewood chairs. They are magnificent. The workmanship is fantastic. Their prices are very competitive, with a larger selection of whatever you need. The deliveries were both on time, with all items packaged to withstand a tough journey. If you are looking for Asian furniture, this is the place to visit, first and last. Sincerely, Bernie & Marjie H. (Canyon Country, CA.) From: Patti M., Akron, OH Date: Sunday, 5/01/2011 5:25 PM Recieved the bowl on Thursday. I t is beautiful. REally exceeded my expectaions. Love it, love it. patti m. From: Ginger R., Coldspring, TX Date: Saturday, 4/30/2011 11:14 AM Dear Garett, Everything arrived in perfect condition. EDC Service was perfect. The main delivery man, Earl, was great to work with, helpful, caring, and very professional. The furniture looks fabulous. I'll be ordering more as I'm finding blank spaces here and there. Sincerely, Ginger R From: Linda H., Howell, MI Date: Saturday, 4/30/2011 7:24 AM Item arrived yesterday. VERY quick response and exactly what I wanted! Thank you! From: Susan H., Pinehurst, NC Date: Friday, 4/29/2011 1:44 PM IT'S HERE!!! IT CAME!! It's safely unpacked and parked where it's going to live in our house. I'll try and organize photos in the next few days and will send on to you. THANK YOU so much for all of your help and good cheer, with this purchase. Susan H. From: Christine M., Boonton, NJ Date: Thursday, 4/28/2011 5:10 AM Dear Garett, The shipping service was great! The gentleman was very courteous and helpful. and delivered exactly when they said they would. The peices of furniture are beautiful and way beyond my expectations! I will not hesitate to recomment China Furniture. Thank you so much for all of your help. Kindest regards, Christine M. From: Masha I., Williston, VT Date: Wednesday, 4/27/2011 8:37 PM Dear Mr. Tam, I received the piece today, and it is lovely, exactly as described. The buffet was packaged very carefully, and the delivery person was very nice and flexible. You have yourselves a satisfied customer. Sincerely, Masha. From: Bob H., Winston-Salem, NC Date: Monday, 4/25/2011 2:49 PM Lili-The bench arrived safely today and it is beautiful. Thank you very much. I would not hesitate to order from you again-Bob H. From: Daynee H., Houston, TX Date: Saturday, 4/23/2011 11:36 AM What an amazing experience in furniture purchasing and delivery from chinafurniturearts.com! From the moment I spoke with a representative of the company (thank you Garett!), I received the best possible customer service possible. When the furniture was delivered by efficient and courteous delivery employees, I was so happy to see the very good quality of the Chinoserie buffet I purchased. The price was good, the quality was very good, and the delivery seamless. Thanks again chinafurniturearts.com for a carefree shopping experience! From: Neil G., Rancho Mirage, CA Date: Thursday, 4/21/2011 8:05 PM THANK YOU VERY MUCH FOR YOUR WONDERFUL SERVICE. MY DELIVERY WAS SCHEDULED FOR BETWEEN 11 AND 3 PM. BINGO!!! TO MY SURPRISE THE GENTLEMAN WAS AT MY GATE PROMPTLY AT 11 AM. I COULD NOT HAVE BEEN HAPPIER WITH HIM. HE ASSISTED ON PUTTING THE ITEM ON MY DOLLY SO I COULD TAKE TO THE PARKING GARAGE TO BE UNPACKED. THIS WAS A PERFECT EXPERIENCE FROM THE TIME LILI ANSWERED THE PHONE UNTIL THE TIME OF ARRIVAL. I WOULD NOT HESITATE DOING BUSINESS WITH YOU IN THE FUTURE. THANK YOU AGAIN, NEIL G. From: Dennis D. H., Lenexa, KS Date: Wednesday, 4/20/2011 9:36 PM I received the cabinet & glass top in excellent condition & I'm very pleased with it. Thank you. From: Lynn M., Lawton, OK Date: Tuesday, 4/19/2011 4:51 PM Garett, The shipment containing our two nightstands arrived on schedule and in excellent condition. The nightstands had been very securely packed and were undamaged. The driver was courteous and helpful. The nightstands are beautiful, and we are very pleased with them. We will certainly consider ordering more items from China Furniture Online. Lynn M. From: Patricia Z., Decatur, GA Date: Friday, 4/15/2011 1:53 PM They did a great job with delivery and I am very happy with the chair. Patty From: Gerald C., Strasburg, PA Date: Thursday, 4/14/2011 8:52 PM Thank you the item, was recieved today and was excellant. Very fast service n great service, will buy from your company again. From: Eileen C., Moneta, VA Date: Thursday, 4/14/2011 2:19 PM Every thing was satisfactory, they called to make sure someone would be home, came on time. and was very polite. Just love our piece. Eileen C. From: Nancy R., La Mesa, CA Date: Thursday, 4/14/2011 12:37 PM Hi Michael, The rosewood stool just arrived, in perfect condition. It's beautiful! I'm very pleased and satisfied with the service I received from your company. Thank you, Nancy R. Very organized, great communication re the progress of the order and shipping. Love the piece it is perfect for the location and even nicer than the photo indicated. By Shopper - Apr 13, 2011 - Google Checkout Reviews From: Bette W., Oxford, MI Date: Tuesday, 4/12/2011 5:43 PM Garett: The chests were delivered last Friday in good condition. Your service and follow up has been excellent as was the delivery service. Thank you. Bette From: Sheilah K., Monroe Township, NJ Date: Saturday, 4/09/2011 2:47 PM The buffet piece is great..Looks good in our home..came in perfect condition...Delivery was very good...We will purchase from you again in the future...Thank You.. Mrs. Sheilah K. From: Jeanne H., Doylestown, PA Date: Friday, 4/08/2011 8:05 PM garret....all went well!!! Box was perfect......did not have time to fully open and place piece b/c I had to leave for NY. Driver for that service was very polite and loaded piece into my car at the end of the driveway. I did call Andrew to thank him! love you web page and passed it along to a designer friend..... Thank you again for addressing the issue so promptly, Jeanne Great communication, well packaged item and timely shipping. By Shopper - Apr 8, 2011 - Google Checkout Reviews From: Jean-Guy S., Boca Raton, FL Date: Thursday, 4/07/2011 11:48 PM everything went super and I am very happy with the furniture, thank you very much From: Anabella D., Bronx, NY Date: Tuesday, 4/05/2011 8:29 PM It took me quite a while to decide for the right fishbowl after many day of research... this item shows exactly the way it is in the picture and is beautifull.... thank you guys Its really exquisite piece.. From: Amelia S., Alexandria, VA Date: Sunday, 4/03/2011 9:26 AM Hi, The delivery service was great. [...] The piece looks GREAT in my living room :) and it was a really nice experience shopping with you. You have wonderful customer service. Thanks again From: Carolyn P., Libertyville, IL Date: Saturday, 4/02/2011 10:11 PM I received the mirror yesterday....It was packed beautifully and arrived in perfect condition. We love it! It is perfect for our new powder room. Thank you! Carolyn P. From: Stewart F., Port St. Lucie, FL Date: Saturday, 4/02/2011 12:50 PM Dear Ms. Yi. The carton containing my order just arrived. Upon opening I found exactly what I had ordered, well packaged against shocks and bumps and in pristeen condition. The "Bowl Planter" is even more beautiful in person than in the picture, (on your web-site), and also with a 3 dimensional quality in the painting of it, (which wasn't evident in the pictire), which was a very pleasant surprise. All-in-all this is a beautiful item and very well done right down to the packaging and shippoing. Kudos to all who had a hand in it. Thanks and best regards to all. Stewart f. From: Danny & Mary S., Dallastown, PA Date: Saturday, 4/02/2011 12:40 PM Our rosewood longevity bedroom set arrived yesterday (king bed, vanity, mirror, bench & night stands). It is absolutely beautiful and the quality is exceptional! The finish is exquisite not only on the outside, but inside the drawers as well! We would not have been surprised if delivery was late, as we had 4-5" of snow overnight. But they arrived right on time. Your delivery crew was very professional. They took great care with each piece, unpacked them, placed them where we requested, and polished them! This white glove service was very much appreciated [...]. We were very impressed with your service throughout the transaction, from order to delivery. We would highly recommend your company to anyone. We could not be more pleased, even if we had we bought furniture locally. We look forward to receiving the bookcase. Sincerely, Danny & Mary S. Dallastown, PA From: Elna H., Milton, GA Date: Saturday, 4/02/2011 12:34 PM Garett I was very pleased with the delivery company you used to deliver our furniture. The driver was very helpful and the package got here in tact. [...] And last but not least the cabinet is very pretty. Thank you for your excellent service. Elna H. From: Vicki S., Hempstead, NY Date: Friday, 4/01/2011 6:00 PM The delivery service was excellent - the delivery men were courteous, polite, helpful and professional. Thank you! Vicki S. From: Latisha C., Meridian, MS Date: Wednesday, 3/30/2011 11:09 AM Hi. Received my merchandise and it is beautifull. Delivery was excellent. Thanks to all. My new Asian-style jewelry box is even prettier than it was on the website. It's very well, and just beautiful. It really looks great on my extra-long dresser. The shipping was fine and the packaging was excellent. I know I'll be back to China Furniture & Arts--it's fun just looking at their products on line. Thanks By Shopper - Mar 30, 2011 - Google Checkout Reviews Great! I enjoyed the variety of items from which to choose. By Shopper - Mar 28, 2011 - Google Checkout Reviews From: Shirley J., La Verne, CA Date: Saturday, 3/26/2011 3:46 PM Hi Garrett The third party delivery was on time an the gentleman was very helpful and courteous. I highly recommend him to you. By the way, I love the coffee table. It was worth the wait. Thanks again. Shirley From: Charles B. P., Miami, FL Date: Wednesday, 3/23/2011 9:18 PM Dear Garrett: The floor screen arrived today at 5:00 p.m. and was in perfect condition. It is very beautiful and looks wonderful as an accent piece of furniture among my antiques. Thank you for expediting the delivery. Charles B. P. From: Trudy B., Oak View, CA Date: Sunday, 3/20/2011 7:58 PM Service was timely, friendly and arrived intact. Very pleased and hope to purchase more pieces from you! Trudy B. From: Richard R., Greenville, SC Date: Sunday, 3/20/2011 5:47 AM The delivery went fine. Thanks for the great packing and everything arrived safely. Have fun, Rick From: Susan F., Winnipeg, Canada Date: Saturday, 3/19/2011 10:53 AM Hi Garrett, Thanks for the quick service and for following up regarding the delivery. It was great to be able to track the movement of the crate through The Custom Companies’ on-line tracking. [...] Thanks very much for the great communication and timely delivery of my order. [...] I am very pleased with your service and would certainly recommend your company to my friends. Regards, Susan F. From: DeAnna H., Cotati, CA Date: Friday, 3/18/2011 9:22 PM Garett: The table arrived today in excellent condition and I'm thrilled with the quality of the table and my experience overall with your company. I thank you for the quality and care you take in managing your business so that a customer such as myself is so well served. It is more and more unusual in the world to find such an eye to the details of customer service and you all do a very good job. The delivery company was very good, delivering on time and in the same good condition as in the pictures you sent. The gentleman delivering took the time to help my son carry the table up onto the porch and out of the rain. Thank you again, I will be more than happy to recommend your company to any friends who admire the beautiful table. DeAnna H. From: Sandra M., Beverly Hills, CA Date: Friday, 3/18/2011 3:59 PM Just received delivery - Cabinet looks great!!! Delivery Company was great!!!! Thank you so much for your amazing service and follow-up. Very professional. Sandra M. Great process from start to finish. Very happy with the quality of my purchase. By Shopper - Mar 14, 2011 - Google Checkout Reviews From: JoEllen M., Oak Forest, IL Date: Saturday, 3/12/2011 5:15 PM I just wanted to say that your store and personnel were WONDERFUL. My husband and I have been looking for a nice chinese jewelry box for our daughters - and we found exactly what I wanted at your store. The young woman who helped us was very pleasant and extremely nice. Thank you and we will be back!!! From: Cheryl B., Bountful, UT Date: Tuesday, 3/08/2011 10:26 AM Hi Garett, The two chests arrived in good condition – and they are truly beautiful. I am impressed with the quality and they are exactly as pictured on the internet. Thanks, Cheryl B. From: Patricia L., Bellevue, WA Date: Tuesday, 3/08/2011 12:03 AM Hi Michael, Just wanted to let you know we are delighted with our cabinet. It is great, as was your service. Garrett called from your company to make sure it was in good condition upon arrival. The packing was done very well so it was in perfect shape. Again, thank you for your excellent service and products. Patricia L. From: Frances M., Doylestown, PA Date: Monday, 3/07/2011 11:02 AM Michael, [...] I’d like to say a big thank you to you Michael, and to the rest of the team at China Furniture. It was such a pleasure doing business with you, you made it seem so effortless and pleasant. Please tell you boss to give you a nice big raise! Thank again for all your help, you are wonderful. -Frances Shipping was prompt. Furniture was packaged very good and everything arrived in excellent condition. The two chests we purchased were of great quality and look beautiful! By Shopper - Mar 7, 2011 - Google Checkout Reviews From: Teresa N., Montgomery, AL Date: Sunday, 3/06/2011 8:39 AM Good morning, Michael -- Our beautiful chinoiserrie cabinet was just delivered, and we love it. The two gentleman who delivered it were so very polite and courteous, they took great care with the piece and were just delightful. Thank you very much to you all, we do appreciate you. tes From: Robert H., Smithfield, VA Date: Saturday, 3/05/2011 7:02 AM Hello Garett, The furniture arrived as scheduled by the delivery company. The driver was very courteous and helpful. Robert From: Bob N., Cedar Rapids, IA Date: Friday, 3/04/2011 4:20 PM Thanks Garett. Arrival complete and stool is in fine shape. Thanks for your attention. Bob N. From: Kathleen G., Whitney Point, NY Date: Friday, 3/04/2011 10:30 AM I would like to thank all NEMF terminals and drivers who handled my recent shipment of a special oriental desk. I'm sure it was just another crated box for you; but for me this was something I have saved a long time to get. I tracked the shipment from the time it left westmont illinois to pittsburgh pa to harrisburg pa to owego ny to my front door. (all in 3 days!) your service and careful handling of this package insured it arrived with no damage outside or concealed. Your driver, David, from the owego terminal was courteous and helpful with the unloading at my home. In a day and age where "thank yous" are few and far between, I wanted you to know your quality service does matter and is appreciated by me. Please get the word out to each NEMF terminal who handled by desk. ---------------------------------------------------------- Also a big thank you to Michael Chen, sales and Garett Tam ,shipping dept at china furniture online. Your careful packing of this item made all the difference. I look forward to doing business with you again. Kathleen G. Whitney Point, NY From: Marilyn D., New York, NY Date: Thursday, 3/03/2011 1:54 PM Just a note to thank you for the beautiful Chinese Porcelain Dolls I just added to my collection. They are simply wonderful. The details and colors make them very special and bring a smile to my face every time I see them.Marilyn From: John C., Platina, CA Date: Wednesday, 3/02/2011 4:48 PM Hello Lili and everyone at China Furniture and Arts, I want to let you know that I'm extremely happy with my recent purchase. The jade carving is beautiful, of high quality, and reasonably priced. Thanks for making such treasures available outside of China! Sincerely, John C. I am very pleased with the display cabinet. It is a wonderful design and of quality construction. It exceeded my expectations. By Shopper - Mar 2, 2011 - Google Checkout Reviews From: Gayl A., Playa del Rey, CA Date: Friday, 2/25/2011 6:53 PM Hello Ms. Yi, [...] I am pleased with the exceptional customer service and responsiveness that China Furniture and Arts has provided. Aside from this transaction with CFA, I previously purchased some exquisitely hand-painted wall screens, and I am very happy with the way the elegant screens enhance the ambience of my home. I will definitely consider CFA for future home décor purchases. Thank you and your professional team (esp. Michael Chen), for working to ensure a satisfactory resolution. Best regards, Gayl A. From: Bonnie V., Oxford, MS Date: Wednesday, 2/23/2011 10:56 AM Well my items have arrived and I have just two things to say.... GREAT JOB GREAT JOB The merchandise is precisely as shown on the web site, which doesn’t always happen in life... And in excellent condition. The delivery young men were not only NICE but did everything as expected and displayed a wonderful attitude and courtesy. I couldn’t be happier and more satisfied. Many thanks Bonnie V. From: Jerry B. F., Colorado Springs, CO Date: Tuesday, 2/22/2011 9:43 AM Thank you for the attention you gave to our furniture order. The finish and overall craftsmanship of the furniture is exceptional especially considering the reasonable cost. Such a combination is hard to find these days. Also, thanks to your attention to detail in the packing, there was no damage whatsoever during shipping. This furniture is placed in a guest bedroom in an estate and is worthy of its exceptional setting. We are most pleased. We highly recommend ChinaFurnitureOnline.com to anyone looking for an exceptional value. Thank you for making these outstanding products available to us. Sincerely, Jerry My experience with them has been excellent.One time that I had a problem with their delivery and I let them know about it......they are pretty quick in trying to resolve the problem.They really care about making the customer happy and satisfied with their purchase. By Shopper - Feb 20, 2011 - Google Checkout Reviews From: Susan L. P., Canonsburg, PA Date: Friday, 2/18/2011 10:14 AM Our beautiful buffet arrived this morning, perfectly packed and with no damage. [...] we love the buffet itself as well as your customer service [...] I appreciate very much your sending photos of the packaging and for your good email and phone contacts with me. A plus customer service on your part. Thank you. Susan Furniture was just as represented online. Very beautiful. Delivery and set up was very careful and professional. By Shopper - Feb 18, 2011 - Google Checkout Reviews From: Perry Allen D., Plano, TX Date: Thursday, 2/17/2011 1:28 PM Thanks to all of your staff for the fine way in which you handled our order. It arrived today, in great shape, and we have your packing and attention to detail to thank for this entire experience. The piece is more than we expected and the whole experience has been wonderfully pleasant. You guys are a breath of fresh air! Good luck to all of you, and our sincere thanks. From: Kristin U., Indianapolis, IN Date: Wednesday, 2/16/2011 12:37 PM Thank you! The stools arrived safe and sound today and are perfect! Thank you for such a smooth transaction. Sincerely, Kristin U. From: Jeannie B., West Columbia, SC Date: Monday, 2/14/2011 4:36 PM The service was prompt and the delivery men were very pleasant to work with and took great care with the furniture piece. Additionally, I would highly recommend your company to anyone...we were very pleased with the quality of the console and it was exactly what we wanted. Thank you, Jeannie B. Although delivery was delayed by the winter storms, the furniture arrived and is beautiful. They responded to my inquiry about the delay promptly By dadocman - Feb 13, 2011 - Google Checkout Reviews From: Peter P., Boalsburg, PA Date: Saturday, 2/12/2011 3:01 PM Michael, 5 stars out of 5 for the services of Michael Chen and the China Furniture and Arts. The furniture is beautiful and met our expectations. Shipping was prompt and on schedule. In particular, Michael facilitated the transaction in a very professional manner and responded quickly by phone to any questions we had. Highly recommend the company and Michael Chen.    Many Thanks,      Peter F. P. From: John W., Columbus, OH Date: Friday, 2/11/2011 4:08 PM Every thing was great! Delivery was on time, merchandise unpacked, verified/looked over, and packing material picked up. The delivery men were helpful, careful, and showed concern when handling the furniture and involving our satisfaction of merchandise and service. No complaints at all. Thanx, -- John W. I love these guys. My mom and dad's 50th wedding anniversary was coming fast and I didn't have mom's gift but I found just what she wanted here and they mailed it to a a.s.a.p. and the gift was just as described and my mom loved it and all is right with the world again. They really saved my bacon, I could not imagine going over there empty handed. My mom’s birthday is in March and I am getting her a tea set from here, she collects them. Thanks guys and gals, you are the greatest. By Shopper - Feb 11, 2011 - Google Checkout Reviews Excellent customer service; friendly staff. Product arrived in perfect condition. Lovely, lovely lamp table. Nothing in my city compares to their products. Already ordered another table. By Shopper - Feb 9, 2011 - Google Checkout Reviews I LOVE THIS STORE! I've shopped here before and have found nothing but the highest quality in workmanship. The salespeople are extremely polite and helpful and the delivery people the same. In the past I found it difficult to find cabinets with enough depth for electronics storage and voiced that opinion. No problems anymore...all stereo/video equipment now fits into deeper cabinetry. Just wish there were premade openings for the wires! By Shopper - Feb 9, 2011 - Google Checkout Reviews From: Arlene G., Pacific Palisades, CA Date: Saturday, 2/05/2011 9:14 PM Happy New Year to you, Michael! It was really a pleasure working with you. The screen was delivered earlier than we expected and wrapped with such care. And it is beautiful - it is delicately painted and it looks so sweet. I look forward to working with you again in the future. Sincerely, Arlene G. From: Elizabeth B., Lakewood, CO Date: Saturday, 2/05/2011 1:01 PM Dear Michael, I received my lamp table today, quickly "ripped" open the box and placed in my living room. Absolutely beautiful, lovely, lovely table; I am grinning ear to ear; I am full of joy. I now have it on display for all to admire and I will gladly refer them to your company. The packaging was superb and box arrived intact. The FedEx man even put it in my garage; what a sweetheart. Thank you again and I look forward to furnishing more rooms in my home with your products from your company . Elizabeth B. Very good service and product was just what we expected. By Shopper - Feb 4, 2011 - Google Checkout Reviews This review is provided by amazon.com: 5 out of 5: "great deal and good seller fast shipper !! great at wrapping items very safe" Date: February 3, 2011 - Rated by Buyer: Rafael From: Mark G., Maumelle, AR Date: Tuesday, 2/01/2011 3:53 PM Good job all the way around. My wife loves the furniture and it was delivered safely on time. Thanks, Mark G. My order was somewhat complicated: I ordered a chair and, when it arrived, I decided that the color was too dark, so I ordered a second chair of a lighter color, and therefore wanted to return the first chair and receive credit. Every person with whom I dealt at China Furniture & Arts was friendly, efficient, professional, and as helpful as possible. All my communications were answered efficiently, and the staff at China Furniture did all they could to lessen the impact of my having to pay the return shipping on the first chair I ordered and received - a standard business procedure, even though I don't like it. The chair itself is beautiful, solidly crafted, and a wonderful addition to my living room. Good job! By Shopper - Feb 1, 2011 - Google Checkout Reviews Great! Very friendly, and I got my order quickly. By Mike - Jan 31, 2011 - Google Checkout Reviews From: Judith V., Charlottesville, VA Date: Saturday, 1/29/2011 6:55 AM Ms. Liu, Everything was delivered in good condition. I have been happy with the level of customer service and quality of furniture your company offers. [...] Thank you. ~Judy From: Carol T., Jackson, NJ Date: Friday, 1/28/2011 10:01 AM The delivery was great. The 2 men were so helpful and even dusted off the furniture! We love our pieces. Thanks. From: Cly F., New York, NY Date: Friday, 1/28/2011 5:56 AM [...] The dresser is beautiful and the delivery team was excellent. Thank you. From: Robert K., New York, NY Date: Thursday, 1/27/2011 4:34 PM What can I say about you guys other than, I LOVE YOU!!! Great service, great quality, great prices-- the whole enchilada. Ming chest arrived in perfect condition, exactly on time. Thanks again, Robert K. NYC From: Lynn H., Campbell, CA Date: Thursday, 1/20/2011 11:23 AM Thank you Garett, I received my coffee table in excellent condition. I am very happy with the delivery. I will introduce your company to my family menbers and friends. Please send my best to Micheal who processed the order in a very efficiency manner. Thanks again and happy Chinese New Year. Lynn From: Scott M., Atlanata, GA Date: Tuesday, 1/18/2011 9:30 PM The three items I ordered arrived today in perfect condition. Thank you. I am very very pleased. Scott From: Leanne R., Medford, OR Date: Monday, 1/17/2011 5:36 PM Dear China Furniture, I wanted to let you know how happy I am with my beautiful hall cabinet. It arrived 1 day early and in absolutely perfect shape. You did a fantastic job packing it-even the driver who delivered it commented on the packing job! I will happily recommend your company to anybody! It is nice to know that there is still quality in this world! Thanks for a beautiful product and a great packing job! A very happy customer, Leanne R. From: Cathy W., Austin, TX Date: Monday, 1/17/2011 5:20 PM Attn: Michael Tsang - Sales Consultant China Furniture and Arts I just wanted to let you know that I am very pleased with the piano desk that I have received. It is only the second piece of furniture that I have ever ordered on-line and I was concerned about it's arriving without damage. It was delivered in perfect condition; we have never received anything wrapped so well...really impressive care taken to protect the pieces. [...] Thank you for your help and I will think of you again, Cathy W. From: David W., Bisbee, AZ Date: Thursday, 1/13/2011 5:08 PM Hello Michael, Just wanted to let you know that the Chinoiserie Cabinet arrived via FedEx today and that I am very pleased with this beautiful piece of furniture. [...] The detail and color are stunning. And I appreciate how well your people packed it for shipping. Not a scratch or dent on it anywhere. I wish more retailers would follow your company's example. So, thanks again. China Furniture & Arts is at the top of my shopping favorites list. Sincerely, David W. From: Jeanne D., Englewood, FL Date: Thursday, 1/13/2011 8:09 AM The chest arrived in perfect condition and it is just beautiful. Thank you for the care you took in shipping; I would not hesitate to purchase future items from you. Jeanne From: Laura S., Breckenridge, CO Date: Wednesday, 1/05/2011 7:43 PM The company was excellent to work with and the driver who delivered the table was totally delightful. I hope you will continue to use this company -- they provide superior service. And, as always, I absolutely love the new table. It blends perfectly with the large chest in the boutique! Best wishes for a joyful year -- all year, Laura S. From: Steve M., Houston, TX Date: Wednesday, 1/05/2011 5:23 PM I have just received delivery of the table I ordered. It is as beautiful as the photos. I am very happy with your product, your service, your packaging for shipment, and the service from your delivery agent. [...] Thank you, Steve M. From: Joseph C., Avon, CT Date: Wednesday, 1/05/2011 6:48 AM Delivered in fine fashion. Packaging was superior. Love the piece. Even had glass for the top which I love. Will be looking for a matching sofa table. From: Carolyn P., Princeville, HI Date: Thursday, 12/30/2010 9:32 PM Michael, It arrived and in one piece. You are excellent customer service. I will deal with your company again and it is because of you. Thank you, Carolyn From: Mike K., Cape Carteret, NC Date: Friday, 12/24/2010 7:48 AM To all hands that helped get the table shiped out in a timly manner, I recever it on thur mid after noon and am vary happy with it. merry xmass to all THANKS, MIKE From: Simon C., Orlando, FL Date: Thursday, 12/23/2010 8:23 PM Dear Garett, We received our beautiful set of living room furniture yesterday. It came without any damage. We were impressed in how well it was packed. It came in time for Christmas. Thank you again for all the help from Michael and Sally. We look forward to future purchases. You have exceeded our expectations. Regards, Simon C. [...] From: Robert B., Falls Church, VA Date: Thursday, 12/23/2010 9:57 AM Dear Michael, [...] Let me take this opportunity to express my appreciation for the customer-orientation and responsiveness of your service office. I am pleased by the ease with which customers of China Furniture and Arts can contact your service personnel and the courtesy and efficiency[...]. Such service is unusual, in my experience, in mail-order merchandising establishments. I will be happy to continue dealing with your company and to recommend it to other potential customers as well. Please forward my thanks and compliments to your colleagues with whom I have communicated. Seasons greetings, Robert B. From: Daniel W., Yuma, AZ Date: Friday, 12/17/2010 7:17 PM Hello Garett, The delivery was on time and the merchandises arrived in good shape. Thanks for the excellent services. Best regards, Dan From: Violetta C., New York, NY Date: Friday, 12/17/2010 1:41 PM I wish to most sincerely thank you all for handling my purchase and issues associated with it in such a professional fashion. Will certainly do business again. [...] Most sincerely, Violetta C. Excellent customer service! Great packaging and great price! By Mary - Dec 16, 2010 - Google Checkout Reviews From: Walter M., San Antonio, TX Date: Tuesday, 12/14/2010 7:16 AM I received my desk yesterday in perfect condition thanks to your packing crew. Many thanks!!!!!!!!!!!!!!!!!!! walter From: Barbara. C., Spring Hill, FL Date: Saturday, 12/04/2010 9:21 AM JUST WANTED YOU TO KNOW THE FURNITURE WAS DELIVED THIS AM.ALL PIECES DELIVERED IN GREAT CONDITION--I AM VERY PLEASED. WHEN I WANT TO REPLACE ANY MORE PIECES I KNOW WHERE TO SHOP. SINCERELY BARBARA C. From: B.K. S., Toledo, OH Date: Thursday, 12/02/2010 4:02 PM The wall screen and pillows have arrived and they are beautiful. The screen is far more beautiful than photo on site. Love it! Another delightful purchase from China Furnitue & Arts, one of many. Thank you. From: Nancy M., Santa Ana, CA Date: Friday, 11/19/2010 2:23 PM Everything arrived safely yesterday. Thank you so much! [...] We'll be ordering again soon! From: Ulysses D. A., Logan, WV Date: Friday, 11/19/2010 8:06 PM Hi The package arrived intact, all items were in perfect condition, and I thank all of you for the excellent service. Ulysses D. A. From: Colleen N., Tequesta, FL Date: Friday, 11/19/2010 2:23 PM [...] we received the lamp and it was in perfect condition. Thanks so much for all your help, we will definitely order again since your customer service was great. [...] Colleen From: Patricia L., Frederick, MD Date: Thursday, 11/18/2010 10:56 AM Hi Garett, The shipment arrived today, thank you. This is my second order with China Furniture and Arts and I am thrilled with everything I've purchased to date. [...] Thank you very much for your service. You and others I've had contact with at your company have been most helpful. Kind regards, Patricia From: Nancy K., Moreland Hills, OH Date: Wednesday, 11/17/2010 7:28 PM Garret ~ rec'd the delivery today, all in good order! We are very happy with the purchase from your company in all respects; the piece arrived in perfect condition, thanks to how well it was packed & delivered :-) I'd be glad to be a reference in the future should you need one. In addition it's what I was hoping it would be. Cordially, Nancy K. From: Carol B., Portland, OR Date: Wednesday, 11/17/2010 11:33 AM Hi, I just wanted to let you know that we received the chest on Saturday and are thrilled with it. It is very beautiful and very well made, and it arrived in perfect condition. thanks so much. Carol B. From: Joseph O., Moore, TX Date: Sunday, 11/14/2010 12:42 PM Thank you for the cushions. They are the correct color and fit and were quickly created and shipped. The fabric is bright and the pattern is perfect. [...] Again, thank you. Joseph From: Lonnie H., Norman, OK Date: Friday, 11/12/2010 4:31 PM Just wanted you to know that we received the order and it was in "immaculate" condition. It didn't even have a spec of dust on it. Thanks for the care you commit to in shipping your products. Lonnie H. From: Sue W., Killington, VT Date: Friday, 11/12/2010 10:33 AM Shipment arrived today. Thanks alot. Everything went according to schedule--you did a good job. Please pass this on to your boss and the shipping department. Sue W. From: Richard P., Dunnellon, FL Date: Thursday, 11/11/2010 3:03 PM Dear Garett, I received the item as scheduled. Everything went smoothly. I love the piece and will look forward to shopping with you again. From: Marisol B., Brooklyn, NY Date: Thursday, 11/11/2010 8:06 AM Dear China Furniture: Everything worked out perfect! Thank you for everything. [...] Many thanks. Best Regards, Marisol B. From: Peter K., Waipahu, HI Date: Wednesday, 11/10/2010 7:06 PM Dear Garett Tam: I though the service was better than I expected. The cabinet just arrived. I did a cursory inspection and found no damages. The third party delivery was very good also. I will contact you again after I have a chance to move it into my house. I am impressed by your company's collow through on my order, Peter K. From: Nil E., Garden Grove, CA Date: Friday, 11/05/2010 7:46 PM Received merchandise in good condition...driver very nice and timely. thanks.............   From: Susan H., Milton, WA Date: Sunday, 10/31/2010 1:24 PM The bed is SO beautiful! I love it!!! perfect condition, and delivery went fine - placed in bedroom, unpacked, removed debris. Could not be happier - thanks SO much! Please thank LiLi for me too. Great, very professional, pleasure dealing with them. By Shopper - Oct 30, 2010 - Google Checkout Reviews The description was accurate. The picture of our purchase was accurate. The communication with the company was excellent. And, we love the cabinet we purchased! A great on-line shopping experience. By bobj1678 - Oct 28, 2010 - Google Checkout Reviews From: Elena B., Long Beach, CA Date: Saturday, 10/23/2010 4:19 PM Everything arrived in good condition & looks great. Thank you for everything. From: Josephine E., Kinnelon, NJ Date: Friday, 10/15/2010 11:01 AM Delivery was very good. Goods were extremely well packed and we are very happy with the product. Will definitely order from you again. Regards, Josephine E. From: Tatjana S., Des Plaines, IL Date: Sunday, 10/10/2010 9:12 PM We love our new media cabinet! Just as we imagined :) [...] I thank you again for all your service and your thoughtfulness. The lucky Buddha will be my lucky charm for many, many years to come .. just know I will treasure the gift and the new piece of furniture. Have a wonderful day! Warmest regards, Tatjana Wonderful. I had to make a last minute change and it was easy as 1-2-3. The sales woman was very helpful and courteous and the jewelry chest was even more beautiful than pictured on the site. I would definitely buy from this store again. By Shopper - Oct 7, 2010 - Google Checkout Reviews From: Heidi M., Sonoma, CA Date: Wednesday, 9/29/2010 11:19 AM Just a note to let you know we received our Rosewood TV cart and it came in perfect condition. Your packing was fantastic and easily removed. We are very pleased. From: Anthony P., Whiting, NJ Date: Saturday, 9/25/2010 1:17 PM Thank you and your company for your very efficient handling of my order for a 10" stand. It arrived today - packed exceptionally well and in perfect condition. I am very pleased with the product and your organization. Thank you so much. Anthony P. From: Shirley H., LaSalle, Quebec, Canada Date: Wednesday, 9/23/2010 8:07 PM Yes, finally received today. Packed VERY well. Satisfied with merchandise. Thank you for holding my hand throughout the shipment. Kindest regards, Shirley The order arrived in a timely fashion and in excellent condition. By Shopper - Sep 22, 2010 - Google Checkout Reviews From: Brian & Victoria S., Phoenix, AZ Date: Sunday, 9/19/2010 12:27 PM We love our dining table set! Thanks for everything. Over and above communication regarding shipping information. The piece is lovely and really sturdy. By Maureen - Sep 18, 2010 - Google Checkout Reviews From: Grace M., Laredo, TX Date: Tuesday, 9/14/2010 9:25 AM DEAR MS LILLI, I RECEIVED MY FURNITURE TODAY. OMG! IT IS SO BEAUTIFUL. I AM VERY PLEASED WITH IT AND I WANT TO THANK YOU FOR HELPING ME GET IT WITH YOUR SPECIAL PRICE. [...] AGAIN, THANK YOU. GOD BLESS. RESPECTFULLY YOURS, GRACE M. From: Marsha H., Hyattsville, MD Date: Saturday, 9/11/2010 10:32 PM You guys are the bomb! I am so IMPRESSED! [...] I wish every company worked as well as you do. I'll make sure to mention China Furniture & Arts to others. It has been a pleasure working with you. Thanks again for your good work. Have a nice day. Marsha From: Thomas F., New Brunswick, NJ Date: Friday, 9/10/2010 5:46 AM The piece arrived on time and in good shape. The delivery person was very helpful. Thank you for the service. Thomas F. From: Michelle S., Dallas, TX Date: Monday, 9/06/2010 12:32 PM Our order arrived safe and sound. We are very happy with it! Thanks for your follow up! Michelle Excellent customer service in regards to communication and excellent quality in product. Upon shipment sent picture of packaging to ensure it arrived in exactly the same condition. Followed up within hours of delivery to make sure all went well. Would definitely by from again! By Shopper - Sep 6, 2010 - Google Checkout Reviews From: Ilga J., Edgewood, WA Date: Friday, 9/03/2010 11:40 AM [...] We had a good delivery here; the delivery men were on time, cooperative and courteous...and our chairs are absolutely lovely and exactly what we wanted. Thank you very much. Cheers, Ilga J. From: Shirley J., La Verne, CA Date: Thursday, 9/02/2010 10:17 PM I received the delivery today and everything was in excellent condition. [...] The figurines were even more lovely that the pictures showed. Thank you and I can't wait to see the coffee table now. Shirley From: Barbara N., Columbia, PA Date: Thursday, 9/02/2010 10:13 PM The vanity sink arrived exactly on time today and the delivery driver was really careful unloading it. My husband and I partially unwrapped it right away since I was so excited to see it. It looks beautiful and the painting on it is very nice. I love it!! [...] Thank you very much for your phone calls about the delivery and also for following up on the delivery process to make sure everything went okay. I'll definitely buy from your website again ... you certainly have wonderful products and great customer service. Thank you again for everything!! Sincerely, Barbara N. Columbia, PA From: Melissa S. P., Phoenix, AZ Date: Monday, 8/30/2010 7:58 PM Everything went very well. Delivery was exactly on time. The furniture looks great. Thank you. I am very pleased with my purchase. It came in good time, and was wrapped very securely. Will keep them on my shopping list! By Shopper - Aug 29, 2010 - Google Checkout Reviews I would definelty make future purchases through China Furniture & Arts Inc. I have received excellent communication and my purchase was delivered with care packing. By Shopper - Aug 23, 2010 - Google Checkout Reviews From: Antoinette F., Matawan, NJ Date: Saturday, 8/21/2010 7:21 PM I received the jewelry box last week..........thanks it is beautiful! Antoinette F. From: Catherine C., Cary, NC Date: Monday, 8/16/2010 6:39 PM Hi There! Just wanted to let you know that I received my items and all of them were wonderful, exactly what I expected. Thanks you for your assistance. Best regards, Catherine From: Sharon P., Alexandria, VA Date: Friday, 8/13/2010 10:45 AM Hi Lili The Jewelry Armoire arrived and I'm so pleased with it. It's perfect! Thanks Sharon P. From: Christina K., Neosho, MO Date: Friday, 8/13/2010 8:45 AM Dear James, Everything arrived in great condition. I am very pleased. Thank you, Christina K. From: Marcia P., Hermitage, PA Date: Friday, 8/13/2010 5:29 AM Our pieces arrived last evening. We are so pleased with the pieces (lovely) and service. Thank you!! Marcia P. From: Ann Marie D., Chevy Chase, MD Date: Thursday, 8/12/2010 7:35 PM The new cabinet arrived yesterday. I am very pleased and look forward to having it in my house for many years. Thank you for the wonderful service you have given me. Ann Marie D. From: Doug R., Atlanta, GA Date: Thursday, 8/12/2010 1:04 PM We received our shipment earlier today and I just wanted to thank you for your service. [...] Cordially. Doug R. From: Loretta N., Mason, OH Date: Thursday, 8/12/2010 11:53 AM I am writing to express my satisfaction with a silk pillow received on today. The quality is excellent!! It looks exactly like the picture online. The colors are vivid, the fabric is exquisite. We have another item from your store and it is simply wonderful as well. I will purchase again soon! Excellent service!!! Requested expedited shipping; customer service followed up all the way till the item is delivered. Product is better than I expected, I will definitely recommend this company to all my friends! By Shopper - Aug 7, 2010 - Google Checkout Reviews From: Lauren J., Seattle, WA Date: Friday, 8/06/2010 11:25 AM The piece was delivered yesterday and all is in order. It's perfect. Thanks! I'll definitely recommend you. From: Joann W. T., Virginia Beach, VA Date: Thursday, 8/05/2010 6:18 PM Dear James, The table arrived and was superbly wrapped. It is PERFECT in every way. We'll be back. You have won a loyal customer. Joann From: Dorothy H., Sacremento, CA Date: Tuesday, 8/03/2010 7:08 PM James - I only wish I could have known about your company many years ago with you working for the company. The piece is beautiful like the picture it was pack very well, you take pride in your customer. that I thank you for From: Robert V., Peabody, MA Date: Friday, 7/30/2010 2:52 PM China Furniture, The cabinet arrived today and everything looks great. Thank-you very much. Robert V. From: Mary H., St. Charles, MO Date: Tuesday, 7/27/2010 6:34 PM Dear Lili, My Grandmother just received her curio cabinet (the early Christmas present!) that you helped me pick out. She was overwhelmed with happiness when she saw it. I have to say that the level of professionalism by you and your staff is second to none. It is wonderful in this day and age to find a company like yours on the internet. I would gladly recommend your services to anyone. Sincerely, Mary H. From: Joy L., Albuquerque, NM Date: Thursday, 7/22/2010 11:33 PM Hi, The delivery com did very good job . Thanks. Joy L. From: Diane M., Lincoln, CA Date: Tuesday, 7/20/2010 5:06 PM I received my chair, and it's lovely! Diane Fantastic! Their products are first-class. They are responsive, prompt, and follow-up on their sales via 'phone. By Shopper - Jul 16, 2010 - Google Checkout Reviews From: Roxanne T., Bend, OR Date: Tuesday, 7/13/2010 2:23 PM Thank you! The Nesting tables arrived this A.M. and they are Great! Thank~You, I will let Friends and Family know what a pleasure it was doing business with you and your Company! Sincerely, R. T. Bend, Oregon From: Bruce H., Rahway, NJ Date: Saturday, 7/03/2010 7:03 PM hello james,the cabinet arrived on 6/30/10 .no damage as it was packed very well.altough not an antique it is truly a beautiful piece.we hope to deal with you again in the future. regards,bruce h. From: Johnathan P. R., Charleston, WV Date: Thursday, 7/01/2010 2:48 PM Dear Chinafurnitureonline.com, I just received a jade vase that I purchased from your site and it is stunning! Absolutely perfect. I look forward to being a regular customer of yours. A thousand thanks! Johnathan P. R. From: Maggie E., Scotland, UK Date: Thursday, 7/01/2010 1:49 PM Hi sally ...got my furniture today ...everything was great ,I loved it all . I am one very happy lady . Many thanks for all your help . Kind regards Maggie From: Latisha C., Willowbrook, IL Date: Wednesday, 6/23/2010 10:54 PM Hi. I just received my chinoiserie secretaire and WOW! It is gorgeous. I can't wait to buy more furniture and decor . Thank you Lili and Michael, your service is outstanding.I couldn't be more satisfied. Latisha C. From: Pamela S., Kentfield, CA Date: Wednesday, 6/23/2010 5:51 PM Dear James: Thank you for the follow up email. The merchandise did arrive, yesterday 6/22 at about 6:30 p.m., in good shape, and it looks lovely. Best regards, Pamela S. From: Vicki L., Rochester, NY Date: Monday, 6/21/2010 7:43 AM I love my new headboard. The delivery was perfect and the delivery person was very nice in helping me. I will be looking for night stands in the future, so if you carry them I will be a returning customer. Thank you again. Vicki L. From: Anne F., Angels Camp, CA Date: Thursday, 6/17/2010 8:17 PM The bench arrived yesterday, the 16th and it is just perfect. Thank you so much for your help and the prompt shipping. And my thanks to Lili. Anne F. From: Grace M., Laredo, TX Date: Monday, 6/14/2010 11:47 PM DEAR MS SALLY: I RECEIVED MY FRAMES TODAY. THEY ARE MORE BEAUTIFUL THEN ANTICIPATED. THEY HAVE PLEASED ME VERY MUCH. IT WAS GREAT DOING BUSINESS WITH YOU AND YOU WILL BE HEARING FROM ME FOR MY NEXT PURCHASE. [...] THANK YOU SO MUCH AGAIN. RESPECTFULLY YOURS, GRACE M. From: Leslie K., Mill Bay, Canada Date: Friday, 6/04/2010 2:55 PM Dear Michael: The chest just arrived and, once again, it is a complete home run. It is absolutely beautiful, as was the chair we purchased previously. It is much more stunning in person than the photograph on your website was able to convey. Additionally, as was the case with our last purchase, it was packaged meticulously and arrived in perfect condition. [...] Thank you again, Leslie K. From: Marilyn M., Medford, OR Date: Thursday, 6/03/2010 2:09 AM Dear Tiffany, Just wanted to let you know i received my beautiful chest today !! It arrived in perfect condition and a day early too. I was so amazed at the care that was taken to wrap it so many times to make sure it arrived in pristine condition. It is every bit as beautiful in person as in the catalog. Actually more so because I can feel the smoothness with my hands and smell the camphor when i lift the lid. i will cherish this beautiful wooden art work as long as i have it. Thanks again for your SUPERB CUSTOMER SERVICE ! I will recommend you anytime I am aware of a need. Kind Regards. Marilyn M. From: Ron J., St. Helena, CA Date: Tuesday, 6/01/2010 4:48 PM We are pleased with the delivery and the product. Ron J. From: Ann W. T., Encinitas, CA Date: Tuesday, 6/01/2010 2:49 PM Dear James: We were favorably impressed with the delivery service. They called us in advance to let us know on what day they would come, and gave us a 4 hours window upon request. When they did not arrive during that time, I called, and they told me the driver had been held up, but was in the area and would arrive shortly. He arrived within 30 minutes, and was polite and courteous. As it was curbside service, I did not expect the driver to haul the heavy carton up our very steep driveway to the side patio , which was the first flat place available to set it. He willingly did so, with the help of my husband, and thanked my husband for the slight assistance he rendered. He treated the cargo respectfully, and I could tell easily that it looked exactly as it had in the photo you sent of the wrapped carton. This enabled me to confidently accept delivery without feeling a need to open the box and look inside. I do not hesitate to recommend that you use this delivery service in the future. Sincerely, Ann T. From: Catherine P., Clarion, PA Date: Friday, 5/20/2010 2:52 PM Dear Lili, I want to commend you on the quality service you provided. The merchandise arrived on the date as promised and between the narrow window. Your delivery personnel were cordial and experienced. My mother is delighted and we both commend you on the excellent service. Best regards. Catherine P. From: Roxanne C., San Jose, CA Date: Friday, 5/20/2010 11:55 AM We received the cabinet yesterday - beautiful! Thanks so much. Roxanne & Chuck From: William H. F., Athens, OH Date: Friday, 5/14/2010 1:15 PM Hi, I am happy to report that all went perfectly. The chairs are now unpacked, and they seem in great shape, ready to be enjoyed by my guests tomorrow. Thanks for handling all of this so well. I would certainly recommend your company and products to friends. Best, Bill. From: Hope A., Corona, CA Date: Thursday, 5/06/2010 7:04 AM we are very pleased with the table it is perfect and the delivery was as well thank you I received my order promptly and was quite pleased withthe quality. By Shopper - May 6, 2010 - Google Checkout Reviews From: Meredith M., Great Falls, VA Date: Monday, 5/03/2010 1:54 PM We love the new desk and the delivery went perfectly, thanks for taking care of this for us. Meredith M. From: Shannon C., Temperance, MI Date: Monday, 5/03/2010 9:23 AM Thank you so much for your excellent shipping & handling service! I received my lovely pedestals on Saturday ?they are worth the wait and beautiful! Please extend my thanks to Michael my sales professional, who was so patient to help me figure out which pedestal to purchase. He is a very patient and good salesman! Shannon C. From: Karen S., Colorado Spring, CO Date: Thursday, 4/29/2010 9:33 AM Thank you...be assured we will shop your company first. You have gone out of your way to take care of us. Karen From: Vicki K., Gastonia, NC Date: Monday, 4/26/2010 11:37 AM Michael was my associate when I order the "Double Happiness" ginger jar. He was very, very helpful. He understood that I needed my order ASAP and he accommodated my wishes. I ordered the ginger jar on April 20th and received in tact on April 29th. It is a wedding gift for my stepson and his wedding is on May 1st and am so excited about getting it early enough to get it wrapped just the way I want it to be. Again, Michael thanks for your help in choosing the stand for it. Great job! Vicki H. K. Superior! Excellent communications. Item well packaged. By Shopper - Apr 24, 2010 - Google Checkout Reviews From: Eugene D., Boothwyn, PA Date: Thursday, 4/22/2010 4:02 PM Dear James, We received our tibetan mirror yesterday, 4/21/10, and we love it! It is absolutely beautiful in the location we planned for it. We thank you for your prompt and courteous service, and will be happy to recommend China Furniture and Arts to our friends and neighbors. Sincerely, Eugene and Anita D. From: Shannon N., Tucson, AZ Date: Thursday, 4/22/2010 2:57 PM Good Afternoon Lili, The chest arrived and it is BEAUTIFUL! Thank you so kindly for your professionalism and quick delivery! I will recommend your site again. Warm Regards, Shannon N. From: Charles C., San Jose, CA Date: Tuesday, 4/20/2010 11:44 AM We received the screen yesterday in perfect condition! And even more beautiful than I imagined. Thank you for a flawless online shopping experience! Charles & Roxanne Great communication, quick shipment. Arrived in perfect shape. Will definitely do again! By Shopper - Apr 19, 2010 - Google Checkout Reviews From: Eleanor C., Miami, FL Date: Wednesday, 4/14/2010 4:32 PM Dear James, Thanks so much for your call, and especially thanks fo rthe email as i couldn't hear correctly your return number to tell you that we were thrilled with our purchase from China Furniture. everything is just as beautiful as we hoped and arrived in perfect condition. we are planning to purchase another chair and a tansu chest soon. thanks you so much again for your prompt call Kind regards, Eleanor From: Mary O., Cape Cod, MA Date: Tuesday, 4/13/2010 11:39 AM China Furniture - This is the first time I have bought a piece of furniture on line. I looked into your company that has a wonderful reputation and I read the other testimonials. I could not be happier with my new cocktail table with the glass top. You shipped it beautifully. Michael, my contact was terrific and helpful. I will recommend your company to everyone. Mary - Cape Cod, Massachusetts Items on the website are very accurate. I bought an exquisite antique mirror. The way it was described and displayed sounded perfect for what I was planning to do with it ... and IT WAS !! The mirror looks like it belonged to a set with a Chinese cabinet I bought from Cost Plus World Market. The mirror shipped right away and arrived in pristine condition. Very happy with my purchase and very pleased with the customer service. Thank you and bless you. By Shopper - Apr 1, 2010 - Google Checkout Reviews From: Arthur T., Nutley, NJ Date: Wednesday, 3/31/2010 6:22 PM Attention Michael Tsang Just wanted to let you know that we received our lovely mother of pearl cabinet today and it is very beautiful and we are very pleased with it. We hope that we will be able to do business with you again in the near future. thank you again, Cathi and Art. From: Paul M. C., Astoria, NY Date: Monday, 3/29/2010 10:34 PM [...] I got the art on Friday, and it is far exceeded my expectations. It's an amazing value, and you guys don't kid around when you pack. Sure took a long time to get through all that packing material, but everything was in perfect shape! Paul From: Annise C., Capital Heights, MD Date: Wednesday, 3/24/2010 1:42 PM I love my mirror thank you it was packed quite well!!!! From: Kaye W., Rockwall, TX Date: Friday, 3/19/2010 11:30 AM received package on wednesday. thanks for prompt service. very pleased with item Excellent- it came very fast, was well packed and was exactly as promised By Kate - Mar 6, 2010 - Google Checkout Reviews From: Keith C., Palm Beach, FL Date: Tuesday, 3/02/2010 3:04 PM I would like to personally thank you for getting our large custom order delivered on time for our party at the Palm Beach Breakers Hotel. Michael in your customer service department was incredibly accommodating, helpful, and knowledgeable. The Blanc de Chine figurines that we ordered for the tables were of superior quality, highly detailed and exceeded our expectations. Bravo! Keith C. From: Suzanne T., Hingham, MA Date: Wednesday, 2/24/2010 10:37 AM We got it! Love it! Look forward to future orders with you. Many thanks. Best regards, Suzanne T. From: Barry M. S., Bayside, NY Date: Wednesday, 2/16/2010 6:10 PM I recently ordered a beautiful cabinet from your company and it arrived today. It's beautiful !- even better than the online picture. I was also very impressed with care taken to ship the item. Thank you, Dr. Barry M. S. From: Walter V., Zurich Date: Wednesday, 2/11/2010 7:09 AM Hi Lili Just wanted to let you know that the shipment arrived in perfect condition and i picked it up today at the airport in Zurich. We are very pleased with the purchase and would like to thank you for your great servce. With my best regards Walter From: Desmond P., Stockton, CA Date: Wednesday, 2/10/2010 2:15 PM Mr. Tam. Thank You for your professionalism in the delivery of my bed/night stand. I love It. The packaging was amazing. It took my nephew and myself approx 1 1/2 hr to remove it from the packaging death grip(lol). We knew that the bed and night stand would be intact and in good shape just from looking at how it was packaged and shipped. Impressed. The Bedroom set is beautiful and a pleasure doing business with you. We would gladly recommend your company to others. 5star Thank You, Desmond P. Earl P. From: Lena L., Kirkland, WA Date: Wednesday, 2/8/2010 12:28 PM Hello: We received the coffee table this weekend (Saturday, February 6). Both my husband and I are very pleased with the quality and looks of it. I also want to thank you for your professional way of conducting business, over phone and by follow up emails. We would happily recommend your Company to anyone who asks. Sincerely Lena & Mark L.H. From: Melinda M., Warner Robins, GA Date: Wednesday, 1/20/2010 4:56 PM Please forward this email to Lili, Michael and James. We received the two pieces of furniture today in good order and they more beautiful in real life then on your website. We are thrilled and look forward to purchasing more in the future. The crating/packaging was over the top, but the furniture is all in good order. We're so happy! Thank you. Melinda M. From: Joan F., Eugene, OR Date: Monday, 1/18/2010 6:47 PM Dear Garett, I wanted to let you know the Mongolian Chest and two pieces of wall art were delivered today. They arrived safely and are excellent quality. Again, thank you all at China Furniture for your excellent service. Joan F. From: Simon L., Brooklyn, NY Date: Thursday, 1/14/2010 3:15 PM James, Just received yesterday the TV/media cabinet I ordered from you. It is even more beautiful that in the pictures. It has that hand made, real wood look, that makes it look authentic. The wood is one piece cut elm, with natural rough service, that is covered with hand rubbed lacquer. It immediately became a centerpiece of our living room. You have provided an excellent service and easy communications by E-mail. Delivery was on time without any surprises. It is easy to see that you want to succeed in your customer relationships, and this is why I am writing to you. I seldom recommend to other people people to shop at specific place. But I would recommend your on-line store. Great product, great service and again, it was an easy transaction. Simon, from Brooklyn, NY From: Lyn S., Schwenksville, PA Date: Thursday, 1/14/2010 8:58 AM Hope these pictures give you some idea of the wonderful furniture you sent. It just makes a statement in each room. The rooms are not done yet because we hope to surround your wonderful pieces with equally as wonderful art and rugs etc. I am happy with your service as well. The delivery people were very kind and friendly. They were competent and interested as well. They did not leave until each piece was declared perfect. I can't say enough about the antique armoire but you can see for yourself. Thank you Michael; it was all fabulous. And thank you James for reminding me to get this mail out! Love you guys and will refer everyone to y From: Michael M., Union City, NJ Date: Tuesday, 1/12/2010 2:20 PM Hi ChinaFurniture: My table arrived last night at 9 p.m. on the dot. The delivery people were very friendly and helpful. The table is the most beautiful piece of furniture I've ever seen. It was worth the wait. I'll certainly consider your company in the future if I have other furnishing needs. Please send me any advertisements/offers when/if you have any. Thanks. Michael M. The second time I purchased from them. The staff is extraordinary. The service exceptional. I recommend this online store to anyone. By Shopper - Jan 12, 2010 - Google Checkout Reviews From: Martha W., Corsicana, TX Date: Monday, 1/11/2010 6:59 PM Dear Tiffany- I received my two lovely chairs today all in perfect order. Thank you for all your help in getting these chairs to me. Please give my regards to Lili and let her know I appreciate her services as well. Best wishes for a wonderful new year. Martha W. From: Jie Z., Davidsonville, MD Date: Monday, 1/11/2010 12:22 PM Dear Customer Service, [...] The drivers have just delivered our dining set. They did a wonderful job. And the dining set is fantastic --- even more beautiful than in the picture. Thanks so much for your outstanding service! Best regards, Jie Z. The quality of the gorgeous rosewood dining room set far surpassed my expectations. The jewelry cabinet is also a lovely piece. All contacts I had with the seller were professional and informative. I would definitely purchase from this seller again, and will recommend them highly! By DebraJonz - Jan 9, 2010 - Google Checkout Reviews From: Roberta P., El Cajon, CA Date: Friday, 1/08/2010 1:16 PM Hi Lily and Michael et al My Tansu chest arrived [...]. It is beautiful! and arrived in fine condition. Thanks, thanks, thanks. I love it!! [...] Roberta P. From: EJ A., Irving,TX Date: Saturday, 1/02/2010 12:36 AM I received the Koi wall panels on the 31st. They are gorgeous, and very well done! I had previously purchased the Crane and Peony wall panels, and I am very happy with them, also. Thanks for offering such beautiful wall art on your website. From: Carol H., Alexandria, VA Date: Thursday, 12/17/2009 10:51 PM Mr. Tsang My armoire was delivered today. Thank you so much for getting it here safe and sound and well before Christmas. I appreciate that. Your delivery servicemen were prompt, courteous and did a good job with getting the armoire where it was to be placed. Thanks again for your service. Sincerely, Mrs. H. From: Dr. Claver E. B., Lopez Island, WA Date: Monday, 12/14/2009 2:35 PM Lili, I have taken delivery of the item. It looks fabulous!!! My thanks to you and your team for making this possible. Again, thank you very much. Dr. Claver E. B. From: Jerome D., Sacramento, CA Date: Friday, 12/11/2009 12:51 AM Dear Lili,I finally received my order.. I am so impressed with the quality of you fine Chinese merchandise. [...] I love your stuff and so does my new house. Also, I was so impressed with the time and effort you shipping department took in carefully warping each item. It is so nice to see attention to detail in a world that has appeares to have lost such great customer service. My best to you and yours LILI! Jerome D. in Sacramento Ca From: Jean F., Toronto, Canada Date: Thursday, 12/10/2009 3:00 PM Hi my Friends ! I want to inform you that I have just received the Tang Horse ! It is lovely ! Congratulations to the Chinese Carver ! It's a beautiful horse of the Tang Dynasty [...] Thank you very much ! It did arrive in excellent condition ! Greetings from Canada ! Jean Toronto Canada From: Joan P., Fort Worth., TX Date: Tuesday, 12/08/2009 3:29 PM Lili and Michael I received the three legs to my table, got it assembled and it is beautiful. I want to thank both of you for your professionalism and constant assistance [...] all is well, I am happy and thank you again. You have a customer for life. Happy Holidays to you and yours. Sincerely, Joan P. Overall experience was as good as it could get...they followed up with shipping updates including pics. of msde. being loaded on truck. msde. arrived on time and was everything it claimed to be and more... By Shopper - Dec 7, 2009 - Google Checkout Reviews From: Xin C., Niagara Falls., Ontario Canada Date: Wednesday, 12/02/2009 8:58 PM Dear Lili, We have received the shipment. [...] Thank you very much for all your time and trouble. The dining set is absolutely beautiful. The movers were also very impressed with the craftsmanship. Mind you, we were not quite sure what to expect. [...] Yours, Xin C. From: Roseann P., Export., PA Date: Wednesday, 11/25/2009 10:14 PM Dear Michael, The night stand arrived last Saturday, and it's lovely. The delivery men were courteous and professional. Thanks for your help, Michael. I look forward to receiving my corner cabinet. Sincerely, Roseann P. From: Sandy S., Olmsted Twp., OH Date: Monday, 11/23/2009 8:43 AM Hi Michael, Please forgive my delay in thanking you for my furniture delivery this past Thursday. It seems that I have just been chasing myself around in circles for a couple weeks. The clock is gorgeous and looks just right in the corner of my living room, and what can I say about the cocktail table? I am very happy with both of them. Thanks for your help. The young men who brought them were great, also, in that they were prompt, quick setting up, and explained how to work with the clock. [...] Thanks, it has been nice doing business with you. Sincerely, Sandy S. From: Sharon C., Temperance, MI Date: Tuesday, 11/17/2009 6:24 PM My table arrived yesterday and in perfect condition. I really like it. Thank you so much. From: Sally R., Old Orchard Beach, ME Date: Thursday, 11/12/2009 12:03 PM Received the chest this morning and it's even more gorgeous than I thought it would be. [...] I'm thrilled with the way everything worked out. Thanks for everything Sally R. From: Lindy C., Grand Rapids, MI Date: Wednesday, 11/04/2009 1:13 PM Hi Michael Tsang, I wanted to thank you again for the great service and wonderful step tansu. The Buddha was a nice touch and thank you. If I need more asian furniture I will give you a call! Lindy C. From: Lindy C., Grand Rapids, MI Date: Wednesday, 11/04/2009 12:47 PM Dear Michael, My husband and I want to thank you for your wonderful customer service, follow up and the actual furniture is great too. I am a commercial interior designer and have lived in Asia. We traveled to furniture manufacturers there and the quality of this piece is as good as any I have hand picked before. Doing business via the internet and over the phone can be a bit skeptical but you and your company did a fine job in every way. The step tansu is now gracing our entry in our South Carolina home and is a great room divider and conversation piece. Now I have to buy more accessories to place on the steps!! Thank you and your staff for making this a successful endeavor. Next time we are in Chicago I am going to come see your show room. Sincerely, Lindy From: Trevor R., North Las Vegas, NV Date: Wednesday, 10/28/2009 12:23 PM Dear Lili and Michael, It was a pleasure to do business with you. Your service and products were proven to be excellent right from the point of order to delivery. I will recommend your company and products to anyone ordering Asian furniture. I have completed the request by Google for comments and have rated your business as exceptional. We are totally satisfied with our Tansu's and wish you every success. Regards, Trevor Excellent experience, information provided promptly, shipped on time, received in excellent condition and quality products. By Shopper - Oct 26, 2009 - Google Checkout Reviews From: Gerald A.B., Wildwood, NJ Date: Friday, 10/23/2009 5:20 PM It was more than satisfactory. Ideal in every way. The product was better than the picture on their web site and the people who delivered it wiped down the piece of furniture with a rag and it was perfectly clean to begin with. Just for the record, I'm not related to anyone at the company. They just did an excellent job in every way. From: Sandra S., Olmsted Township, OH Date: Thursday, 10/22/2009 4:25 PM Dear Michael, The furniture arrived this AM, and I am very happy with the service as well as the neat furniture. Thanks for your help. Needless to say I'm REALLY looking forward to the clock and cocktail table arriving now. Thanks again. Sandy From: Glenn B., Newark, DE Date: Thursday, 10/22/2009 1:07 AM Dear Sir, The cabinet arrived in excellent condition. It looks marvelous. I will definitely let my friends know where I purchased it. Sincerely, Glenn B. From: Shannon G., Encinitas, CA Date: Wednesday, 10/21/2009 4:48 PM Michael, We received our floor screen and we LOVE it! We are so pleased considering we bought it sight unseen! [...] THANK YOU! Shannon G. From: Meryl H., St. Louis, MO Date: Wednesday, 10/21/2009 10:19 AM Shopping with China Furniture was wonderful...I bought several things; when I had to return something I had no problem; they couldn't have been more delightful to work with and they have an amazing array of everything one could possibly want. It was more than satisfactory. Ideal in every way. The product was better than the picture on their web site and the people who delivered it wiped down the piece of furniture with a rag and it was perfectly clean to begin with. Just for the record, I'm not related to anyone at the company. They just did an excellent jpb in every way. By Shopper - Oct 21, 2009 - Google Checkout Reviews From: Judith A. Z., Oviedo,FL Date: Thursday, 10/15/2009 3:25 PM Thank you so much. The shipment arrived yesterday and everything is just fine. From: Ronald T. T., Snowflake, AZ Date: Sunday, 10/04/2009 9:26 PM It came perfect. The driver was wonderful. Thanks !!! The piece is beautiful ! R T T. From: Eileen C., Moneta, VA Date: Monday, 9/28/2009 12:56 PM Package arrived safe. Love it It matches my other pieces perfectly. Eileen C. From: Sontrud M., Bangor, ME Date: Friday, 9/25/2009 3:19 PM Thank you. The item has arrived today in good condition. Thanks a lot. Best regards Mrs. S. M. From: Lynda L., Milford, OH Date: Friday, 9/18/2009 10:04 PM My sideboard and mirror arrived in perfect condition and look marvelous in my dining room. Thanks! From: Kermit W., Tumwater, WA Date: Thursday, 9/17/2009 9:32 PM Lili: Received mirror...many Thanks!!!!!Will probably be in touch soon!!! From: Linda B., East Hartford, CT Date: Wednesday, 9/16/2009 3:52 PM My dining room set and sideboard were just delivered. Trying day for James and for the two delivery men trying to make it up here. The furniture is exquisite and the service was the best delivery service I've had. White glove treatment, set up, cleaned up, took away the boxes. Were kind and patient and did an absolutely terrific job. Thank you again..it just made my day. Sincerely, Linda B. From: Dulce M., Miami, FL Date: Sunday, 9/13/2009 4:48 PM Mr. Will Yu, Shipping Department: Shipment was duly received on 9/11/09. Merchandise were in A-1 condition. Appreciations and congrats to your shipping crew who did an EXCELLENT and PROFESSIONAL job in preparing and crating the merchandise for shipping, down to the very last and smallest details. Thank you. From: Cynthia M., Bethesda, MD Date: Wednesday, 9/09/2009 1:09 PM The cabinet arrived today in very good condition and is just lovely! Cynthia M. From: Luanne F., Merriam, KS Date: Friday, 9/04/2009 11:29 AM My Longevity TV cart arrived yesterday in perfect condition. When we set it up, everyone was impressed with the quality of construction, the detail work, and the finish. Thank you very much. I'm sure we will enjoy this piece for years to come. Luanne F. From: Judy M., Houston, TX Date: Thursday, 9/03/2009 6:58 PM I received my stool yesterday and want to tell you the packing was great and the stool is beautiful.I love it! thank you so very much,Sincerely, judy From: Bridgette M., Louisville, CO Date: Thursday, 9/03/2009 3:37 PM Hello! Just a note to let you know everything arrived yesterday afternoon in perfect condition. Memories of the long wait have melted away as I sit here enjoying our stunning new dining room set and china cabinet. Thanks to everyone for all of your help and especially to you Michael for all of your assistance. Yes you are right, its just beautiful and the exact color we needed. Hope to do more business with you in the future. I will be sure to let all everyone know what a great experience this purchase has been. Sincerely, Bridgette M. Colorado From: Mary M., Virginia Beach, VA Date: Tuesday, 9/01/2009 3:20 PM I received my order, it is beautiful, worth the wait. Thank you Mary M. From: Richard W., Victoria, B.C. Date: Monday, 8/31/2009 9:53 PM THANK YOU! Everything arrived in perfect condition. Hope to do business with you again. Regards, Richard W. From: William S. K., Bloomsburg, PA Date: Saturday, 8/29/2009 12:00 PM After placing my order, we changed our mind and wanted to order a different item instead. I called China Furniture and Arts and they promptly cancelled the first order, applied a credit and sent the new item. They confirmed the change my email and shipped the new item well packaged. The item was flawless and in perfect condition when received. From: Janis, G., Safety Harbor, FL Date:Thursday, 8/27/2009 1:58 PM Just a note to say that my beautiful chair arrived yesterday. I was so impressed by your company: the follow through emails were appreciated and the way my chair was packed was wonderful! Thank you! This is my first time ordering from an online company and it proved to be a perfect experience. There is not one mark on my chair and it is just what I was looking for. I will look forward to ordering from you in the future. Thanks again for a rewarding experience. Janis G. work order 9740. From: Lynn L., San Jose, CA Date: Thursday, 8/27/2009 3:12 AM Michael, I received the planters and they are lovely. Thank you! Lynn From: Mary H., Woodbridge, VA Date: Wednesday, 8/26/2009 5:29 PM Thank you -- the box arrived today and I am so very pleased!! It is just lovely. [...] Thanks again -- Mary From: Chuan H., Star Tannery, VA Date: Tuesday, 8/25/2009 2:37 PM Hi Lili, Here is my response for your shipping service: The service was great, and our furniture, which was shipped all the way from China and packaged meticulously, arrived without a single scratch! Chuan From: Catherine C., Los Angeles, CA Date: Friday, 8/21/2009 1:15 PM Products exactly as described and quite lovely. Will fit in with my decor, just as expected. Delivery was just as described. From: Eric Y., Washington, DC Date: Friday, 8/21/2009 11:30 AM Quick service, and the item was packaged well with no damage. Item looks even better in person. Excellent. From: Joan W., Grand Rapids, MI Date: Thursday, 8/20/2009 6:19 PM Excellent site and after-order follow up. The table arrived in perfect condition and looked just like the photo from which I ordered it. It was scary to order such a big item over the internet, but my experience with China Furniture & Arts confirmed my best hopes. I would do it again. From: Curry D., Cary, NC Date: Thursday, 8/20/2009 4:28 PM Love, love, love the piece!!! It's more than I could have hoped it would be. Great trucking company, too!! Thanks so much. Curry Everything went smoothly with no problems. The piece was just as I expected it to be and arrived undamaged in a timely fashion. By Shopper - Aug 20, 2009 - Google Checkout Reviews From: Rita D., Summerfield, NC Date: Wednesday, 8/19/2009 12:50 PM I received the mirror this morning. It is just want I wanted. It arrived in excellent condition. Your shipping department did a great job to ensure it arrived in perfect condition. Thanks again. This store is awesome...they have sooo much and they are extremely friendly and nice to deal with...I will use them again and again. Meryl H[...] By Shopper - Aug 19, 2009 - Google Checkout Reviews From: Kim E. D., New Orleans, LA Date: Monday, 8/17/2009 11:18 AM Good morning Mr. YU, FANTASTIC! My step tansu's are great. I really appreciate the customer service and the delivery. I will be a return customer to your company. Thanks Again! Kim From: James N. Jr., Mason, OH Date: Saturday, 8/15/2009 10:42 AM I recently purchased a jade pagoda tower. My original piece arrived at my home, but was somehow damaged when it was shipped. I would like to say, that I was most impressed with the way the item was packaged. I feel the damage was not due to the way the item was packed. The item was securely packed, and the packaging was clearly marked to indicate it should be handled with care. Obviously, every attempt was made by China Furniture and Arts to ship this item so it would arrive unharmed. When I called to report the damage, I received courteous,prompt, professional attention. This has been evident in both my conversations on the phone and via email correspondence. Your attention to detail and correction of problems is most impressive! I am pleased with my experience with your company. Thanks for all your courteous, professional responses to my concerns. The jade pagoda tower is a magnificent piece of collectible art! I look forward to purchases in the future. Respectfully, James N. Jr. From: Tamara S., Mesa, AZ Date: Saturday, 8/08/2009 2:18 PM Dear Lily and Michael: Just received my furniture and want to report that everything is perfect! Never purchased furniture online before and frankly, I was a bit worried. You made everything so easy and all went smoothly and in a timely manner. It was pleasure doing business with you! Sincerely yours, Tamara S. From: William P., Sandys Mao, Bermuda Date: Thursday, 8/06/2009 12:16 PM Good day Lili, I received the shipment of furniture yesterday 5th Agust, it is in perfect condition and looks absolutely beautiful. [...] Regards, William P. From: Isabel W., San Francisco, CA Date: Wednesday, 8/05/2009 9:10 PM Hi Will, [...] Thanks again. I will certainly recommend your company to my friends. One friend came today and commented on the beautiful cabinet and when I told her it was a file cabinet, she was amazed! Best, Isabel From: Marie B., Marietta, GA Date: Tuesday, 8/04/2009 5:45 PM Got my chinoiserie secretary yesterday. Delivered on time nice guy well packed. I love it Great customer service and updates on order Thanks I will order again. From: Charles S., Miami, FL Date: Tuesday, 8/04/2009 12:16 PM Hi Will We received yesterday the furnitures....all is perfect I am locking for some accents and decoration for the suite.... Thank you again Charles S. From: Joan W., Grand Rapids, MI Date: Friday, 7/31/2009 12:16 AM Will, My table arrived today in excellent condition, and it is beautiful. You have a very happy customer. Thank you for your expert service. Joan W. From: Melissa S., Salem, OR Date: Thursday, 7/30/2009 5:36 PM Hello Will, Just wanted to let you know we recv'd. the new rail yesterday and opened it today (too hot to do anything yesterday... 108 and no A/C at home or work!!!!) and it works great! Thank you! Do you want me to return the other rail or just recycle it here? Everyone says it is a beautiful work of art, not a dining table! I agree! Thank you for making my home so beautiful with your fine furniture and for making it affordable to me. You rock! Melissa in Oregon From: Dr. Laura S., Breckenridge, CO Date: Thursday, 7/30/2009 4:50 PM Good afternoon -- I just received the cabinet this afternoon. As Michael Tsang told me -- it is really beautiful and perfect for the planned use. [...] Sincerely, Dr Laura S. From: Arlene M., New York City, NY Date: Thursday, 7/30/2009 4:35 PM July 30, 2009 Dear Lilllie and Michael, I received my TV media cabinet yesterday. It is very elegant, unique and beautiful. It arrived in perfect condition and so very well packed. Thank you for being patient. I was very apprehensive about ordering online. I'm looking forward to my next purchase. Arlene M., New York City From: Sharon K., Brooklyn, NY Date: Wednesday, 7/29/2009 10:57 AM received the order. it was a pleasure dealing with you and your company. thank you, sharon k. From: Suzette W., Hamilton Parish, Bermuda Date: Monday, 7/27/2009 3:03 PM Hello Lili and Michael, We have set up the furniture and it looks wonderful! I will be needing additional items in the near future!! Thanks again for everything! Suzette W. From: Kermit W., Tumwater, WA Date: Wednesday, 7/15/2009 11:30 PM Item got here just fine...thanks for follow up and concern....it is greatly appreciated...and yes I am pleased with the Tibetan Drum. [...] Again thank You!!!! Kermit From: Joan J., Silver Spring, MD Date: Thursday, 7/09/2009 12:41 PM I received my furniture from your Company. It is very beautiful and there were no chips or scratches since it was packed so well. I am very pleased because it looks exactly like the picture on your website. It is very sturdy and looks expensive. Thank you, Joan J. From: Adrine S., New York, NY Date: Tuesday, 7/07/2009 8:22 PM This is in response to the delivery of the dark cherry cabinet that I ordered from your company. It is fabulous and beautiful. Please let your artisans know that I greatly appreciate their work. Thank you. Awesome. I will be making many many many more purchases from China Furniture and Arts. They have everything I want to decorate my home. The transaction was smooth and website is wonderful. Thank you so much!! Connie By Shopper - Jul 7, 2009 - Google Checkout Reviews From: Wallace H., Goldendale, WA Date: Thursday, 7/02/2009 9:34 PM Ms. Chou, Our chest arrived in perfect condition. Your conscentious packaging was much appreciated. Thanks for everything!! Wallace H. From: Patricia C., Chocowinity, NC Date: Thursday, 7/02/2009 5:35 PM Thank you, thank you. You have been very professional with all the changes and information. I am impressed and will recommend you to my friends. Pat C. Great Experience. Easy to browse through all the items available. Very easy to complete transaction and item arrived exactly as indicated. Good timing. No damage on shipped item. Very very well packed. By Shopper - Jul 1, 2009 - Google Checkout Reviews From: Doris A., New York, NY Date: Monday, 6/29/2009 11:21 PM Dear Sir: Received the chest yesterday and I am very pleased with it. It fits and compliments the chinoiserie. Thank You for your kind attention. Sincerely Doris A. From: Robert K., New York, NY Date: Sunday, 6/28/2009 1:38 PM Dear Michael Tsang, Got the chest in good shape. Thanks for all the great service! Robert K. From: Wanda H., Mitchellville, MD Date:Wednesday, 6/24/2009 6:18 PM Hi Li Li, [...] The cabinet is beautiful and works perfectly with the eclectic look we have created--different flavors from different cultures. I'm very happy with it! I will recommend your site to everyone who's looking for these types of products. Thank you for a great online shopping experience! Wanda H. From: Joe K., Chester Spring, PA Date:Wednesday, 6/24/2009 5:34 PM Will, Just so you know, the merchandise arrived today and I opened it up immediately. I was extremely pleased with the general look of the two items I purchased and the quality is superb. [...] Thanks again for your intervention and for the quality of your product line. [...] Thanks again, Joe K. From: Annette L., Rochester, NY Date: Monday, 6/22/2009 5:21 PM Attention: Lili Chou Hi Lili: Just a note to tell you my Ming 2 door Cabinet arrived in wonderful shape and it is just a beautiful piece of furniture for my space. Thank you for good service and good quality furniture. Annette L. From: Janet L., Victoria Australia, Australia Date: Friday, 6/19/2009 9:28 PM Dear Customer Service Team Today Saturday June 20 I have received my Trampling Horse. This e mail is to confirm that this has occured and also to compliment you - from Down Under- on your superb service. Thank you Janet L. From: Doris A., New York, NY Date: Saturday, 6/13/2009 1:05 PM I have faxed you the reply for my order of the cabinet. I would also like to thank you for taking so good care of me with my china cabinet order. It is a very beautiful piece of furniture. Look great in my living room. [...] Thank you once again for all your kind attention. From: Maurice & Laurell,S., Grayson, GA Date:Thursday, 6/11/2009 8:42 AM Hi - we just received and unpacked the shipment of cushions. They are great and blend beautifully with the dining set and our decor. [...] Thanks for the super products and service. We will definately come back for more. Regards Maurice & Laurelle S. From: Nancy V., Woodbury, MN Date: Wednesday, 6/10/2009 1:20 PM Dear Service Department, Many thanks for the wonderful delivery service on our order for four dining armchairs. They arrived yesterday and are just what we wanted. The quality is excellent, and we are very pleased with these beautiful chairs. Your delivery and packing was superb, and everything arrived in fine order. We will be certain to recommend your company to all our friends looking for beautiful, quality Chinese items. Nancy V. From: Maraquita H., Arlington, VA Date: Tuesday, 6/09/2009 5:47 PM Hello, I wanted to say thank you to everyone involved with work orders 8396 and 9035. All of the items in these two orders are amazing and are of great quality and workmanship. Your company and everyone involved with the order process and delivery process made my dream of having wonderful oriental furniture in my Virginia residence possible. Thank you again for all of the assistance and great customer service!!! Maraquita Arlington, VA Wonderful. They had what I wanted and it was shipped quickly. By Shopper - May 28, 2009 - Google Checkout Reviews From: Jerry C., Wylie, TX Date: Friday, 5/22/2009 1:40 PM Hi The jewelry armoire arrived this afternoon. It is beautiful! My compliments to whoever packed it. It was incredibly well done. Getting to the piece was somewhat like unwrapping a mummy. :>) Thank you so much for your helpfulness and efficiency. Jerry From: Felipe C., Chadler, AZ Date: Sunday, 5/03/2009 10:47 PM We received the furniture on Friday May 1st and we are very happy with it. We highly recommend your store. Thank You Felipe C. From: Mr. Clayton A., Stone Mountain, GA Date: Saturday, 4/18/2009 9:26 PM Thanks Again,Lili The chairs are wonderful and look in my kitchen. I can't tell you how happy you made me for the great service you gave me.....[...] You have a customer in me for years to come. Be ordering from your company again very soon. Thanks Again, Lili for all your help in my time of need. From: Mr.Clayton A. From: John G., Streator, IL Date: Tuesday, 4/14/2009 9:33 AM Dear China Arts: My order was received Saturday April 11, was in perfect condition and I'am very pleased with the order it was a beautiful piece. Thank-you for all your help in this purchase! John G. Excellent service and fast delivery! Unique furniture at a reasonable price. By Shopper - Apr 7, 2009 - Google Checkout Reviews Items arrived quickly, well-packed and perfect condition. Thank you. By Shopper - Apr 5, 2009 - Google Checkout Reviews From: Judith R., Delray Beach, FL Date: Tuesday, 3/31/2009 4:09 PM Hi Lili The chest is sooo beautiful & arrived in perrrfect condition! Will def order again from your company in the future. Many thanks! Absolutely perfect experience with a FAST turn around time! By Shopper - Mar 26, 2009 - Google Checkout Reviews From: Michael M., Hays, KS Date: Tuesday, 3/24/2009 11:07 AM [...] I have had many compliments on the beauty and quality of the Queen Anne style secretary. I want to commend your company on its excellent business proceedures- we Americans can learn much from our Chinese friends. mm From: Kaliq S., Owings Mills, MD Date: Thursday, 3/20/2009 11:04 AM I just received my Japanese step tansu and I love it! It is exactly as described on your website. I am also pleased with the polite staff and delivery company. Thank you! From: Jill C., Palm Beach, FL Date: Thursday, 3/19/2009 1:31 PM Dear Michael and Will: Thank you for your effort in getting us our furniture. The 3 pieces are beautiful. With best regards, Jill From: Mary W., Jefferson, WI Date: Monday, 3/16/2009 6:53 PM I have my new chinese screen at home and it is beautiful.Iarrived in excellent condition. The delivery man has very polite and even carried it into my apartment on his own. I will anticipate visiting your store in 2 or 3 months and see what next item I might like. Mary From: Laurie A., South Mills, NC Date: Wednesday, 3/04/2009 6:11 PM We received the console table last Thursday and unpacked it Friday. It is simply beautiful! We LOVE it! We will definitely be ordering from you again in the future. From: Meredith N., New York, NY Date: Saturday, 2/28/2009 11:21 AM Hi I received the 2 peices and they look great. Very positive experience dealing with you. Thanks. Meredith From: Tannis, A, Kamloops, BC Canada Date:Wednesday, 2/26/2009 1:41 AM Hi everyone at China Furniture and Arts My order arrived this morning, as expected, in excellent condition. Fabulous packing job! I have opened one lamp and the jewellery armoire. The other lamp can wait till tomorrow. Not only are the items precisely as described, the photos online did not even begin to do them justice. Simply gorgeous. Having wanted and waited my entire life for this armoire, well.....just THANKS I will be ordering again! Thanks again Tannis A. From: Jeannie W., Ashland, VA Date: Wednesday, 2/23/2009 3:06 PM I received my order Friday and you were right...these rosewood nesting tables are beautiful. I have them sitting next to a few pieces of my Stickley furniture and they look just as beautiful. I am glad I found your sight. Jeannie W. From: Marie M., Canonsburg, PA Date: Wednesday, 2/23/2009 11:17 AM I've purchased a chest earlier this year. I love it. I also appreciated how well it was wrapped. Thank You. From: Shala F., Chicago, IL Date: Wednesday, 2/18/2009 9:24 AM MICHAEL!!!!! OMG do I love LOVE LOVE freaking LOVE everything!!! Each piece has exceeded my expectations, absolutely stunning!!! I almost want to take the day off from work to just sit and look at it all. I really could'nt be more pleased with you, your fabulous service, your delivery men and of course the furniture and chair. You officially have a customer for life. THANK YOU AGAIN!!! Shala From: Glen S., Stockton, CA Date: Saturday, 2/07/2009 12:36 PM Dear Michael, We have received both the desk and the alter table. They are perfect, and we couldn't be more pleased. We look forward to the delivery of the scholar's table, and doing business with you again soon. Sincerely, Glen From: Deena, S. San Jose, CA Date:Saturday, 2/01/2009 10:37 PM Hi Michael, Received my beautiful cabinet and mirror on Friday- Item number MCB29MBG-YW. I have to say it is much nicer in person than I expected. The workmanship is top quality all the way. The glass top is cut perfectly to size. The extra shelves you added are done beautifully! I can now fit all 16 pairs of shoes in this cabinet. Exactly what I wanted. The packing of the cabinet and mirror could not have been better. Not a scratch anywhere. Thank you again for your honesty and for making sure I would be happy all the way. You are top notch!!! Thanks again. Deena S. From: Robert G., Deptford, NJ Date: Tuesday, 1/20/2009 12:18 PM Hi Lili, I wanted to write you today to thank you for all your help in the purchase of our tables and mirror. You are a true professional and an asset to your company. The quality of your products were beyond our comprehension. They are so beautiful and really enhance our family room immensely. Furthermore, the people in your shipping department did the most fantastic job in packaging and wrapping our furniture. There was not a scratch or blemish in any of the goods as a result of being transported. It was the best packaging that I have ever encountered in all my life. The degree of care they executed was exceptional. You and the people at your company are a class act! Again, I can not thank you enough. You really made this a pleasurable and fun transaction from start to finish. Sincerely, Robert G. From: Gail N., Belleville, NJ Date: Tuesday, 1/06/2009 8:11 AM I just received my furniture from you and it is absolutely beautiful. It was packaged so well not to avoid any damage. Sometimes it's so difficult to order online. Thanks for the good experience. Gail N. From: Dr. Susan S., Beverly Hills, CA Date: Saturday, 1/03/2009 11:09 AM Hi, I just opened my package...the cabinet is GORGEOUS.....much more beautiful than the picture conveyed...and after receiving the package I understand why s/h is so $$$$$...this item was packed with wood, and wrapped in plastic, reinforced by thick Styrofoam and thick cardboard boxing..I am veery impressed. [...] I do know that you lost $$ on the s/h..and I do hope that as the economy improves..I will be able to buy from u again.....amazing.... Thank you..... Sincerely, Dr. Susan S. My online purchase went through without any difficulty. The delivery to my home in Pennsylvania was much faster than I had ever imagined it would be.The merchandise is just as represented and I think it was a good value for the price. I am once again reviewing their merchandise online and as soon as I decide on something else to purchase, I will certainly do so. I used the google payment which was very easy to join after I had a bad experience with paypal, whose website would always freeze up on me untill I finally got disgusted and decided to try google . I am glad I did and I will certainly use goolge from now on. Some of these diphead companies like to make things so complicated that it becomes impossible to keep patience with. them and follow their procedures online. All I personally want to do is find something I want and pay for it as fast and easily as possible. By Shopper - Dec 27, 2008 - Google Checkout Reviews From: Bruce R., Martinsburg, WV Date: Thursday, 12/19/2008 4:05 PM i just want to thank you so much my dragon is just so beautiful! i love it.again thank you. i'm so happy.... From: Margarita del V., Miami, FL Date: Thursday, 12/18/2008 6:43 PM Michael, I received my piece of furniiture. It is beautiful and you are really great to do business with. Everything went as you said and we are very happy with the piece. Thanks Margarita del V. From: David S., San Jose, CA Date: Thursday, 12/18/2008 4:19 PM Hi I just received my rosewood stool it is just perfect and beautiful I am very satisfied THANK YOU SO MUCH DAVID S. From: Don J., Moorpark, CA Date: Tuesday, 12/16/2008 3:45 PM Hi Lili Chou, I received the sideboard in excellent condition. I am VERY pleased with the quality on the construction, and the overall finish, both inside and out. It was a pleasure to do business with you and your company, and should I need any further furniture of this type I most certainly will contact China Furniture. Thank You, Don J. From: Paul L., Franklin, TN Date: Monday, 12/15/2008 10:37 AM Lili, You did a fantastic job in our furniture purchase. We are delighted with our dining room furniture purchase. You are very professional and responsive to our e-mails. We will tell our friends that come to our house and admire the workmanship. Thank you! Paul From: Vicki R., Newton, MA Date: Wednesday, 12/03/2008 3:28 PM Hi, My niece loved the jewelry box. and I was VERY impressed w/how well it was packaged and sent to me. Thanks a lot for the good service. -Vicki quick delivery, beautiful products. they also inquired proactively about a doubt in the order which resulted in a modification that ensured I got exactly what I wanted. By Shopper - Dec 3, 2008 - Google Checkout Reviews Excellent service. I received the parcel in excellent condition- it had been packed with extreme care as it was fragile.I had been searching for this item for a while and so I am thrilled to have it decorating my home. The package was not left at my door(I live in a condo). It required a signature for delivery and I was impressed with that as I enjoy such detail regarding security very much. By Shopper - Nov 12, 2008 - Google Checkout Reviews From: Robert M., St Petersburg, FL Date: Monday, 11/10/2008 11:26 AM The Pagoda lamps arrived in perfect condition and make a wonderful addition to our home. They are even more beautiful than we imagined. Thank you for your attention to our order. From: Robert & Caroline L., Apple Valley, CA Date: Thursday, 11/06/2008 2:18 PM Dear Customer Service, Just wanted to let you know that the cabinet arrived today in perfect condition and it was exactly what we had hoped for! We really appreciate the quality workmanship that your company provided us. We are very happy customers. They were very good with keeping us updated on when our purchase would arrive, great customer service and very professional! By Shopper - Oct 23, 2008 - Google Checkout Reviews From: Edna B., El Paso, TX Date: Monday, 10/13/2008 11:46 AM I just wanted to let you know, that I loved our new dining room set. It is even nicer than I thought. The way it was shipped was so secure. It was received in excellent condition. Thanks. From: John R., San Clemente, CA Date: Friday, 9/26/2008 1:39 PM Attn: Micheal Everything arrived..well packed and all in good condition. We are pleased. John R. From: Jerzy K., Nashville, IN Date: Thursday, 9/25/2008 1:36 PM Customer Service Team, I just wanted you to know that the two chairs I ordered from you got here in fine shape yesterday. Many thanks, Jerzy From: Pamela A.F., Wilson, VA Date: Tuesday, 9/23/2008 9:13 AM I ordered a Buddha and dragon from you recently and wanted to let you know I was extremely pleased with the quality of the items and the excellent packing job you did to assure that nothing was broken during shipment. I will certainly be ordering from you again. Thank you so much for a great on-line buying experience! From: Elaine H., Hackensack, NJ Date: Wednesday, 9/10/2008 4:26 PM Hi Lilly, My furniture was delivered to my house yesterday. It is more beautiful than I could have ever imaged, I just love it. The quality is outstanding! I could not believe how the furniture was packed...it arrived in perfect condition! Shopping at China Furniture Online has been a truly wonderful experience, from first placing the order to delivery, everything went off without a problem. I truly thank you for everything. I will recommend China Furniture Online without hesitation to friends and families. [...] Again, I thank you. Elaine H. The entire buying experience w/ China Furniture and Arts was exceptional!! As a first time buyer with them, that is always of some concern; doing business via the internet with a company you aren't familiar with, even after doing extensive research. However, my concerns were unfounded with China Furniture and Arts. The excellent photos and descriptions, were exact to what I had ordered and received. The order was processed correctly and expediciously, and I would recommend China Furniture to family and friends. Would I purchase from them again...A resounding YES!! By Shopper - Sep 6, 2008 - Google Checkout Reviews From: Jenny E., Branson, MO Date: Wednesday, 9/3/2008 9:05 PM THE DRESSER ARRIVED TODAY AND IT IS ABSOLUTELY BEAUTIFUL! THANK YOU! From: Anthony Y., Niagra Falls, NY Date: Wednesday, 8/13/2008 3:16 PM Good day........today I received my order [...] and every item was in excellent shape. You did a great job with your packaging..The lamps are exceptionally nice as is with the screen. I am very pleased with the china furniture and arts company.. THANK YOU ALL......HAVE A GOOD DAY....Anthony Y. Cabinet was packaged perfectly. Item has great quality. i am very pleased. By Shopper - Aug 13, 2008 - Google Checkout Reviews They bend over backwards to please....Very courteous and helpful if you have a question! Recommended!! By Shopper - Aug 8, 2008 - Google Checkout Reviews Very happy with product, shipment was very prompt. Will gladly do business with your company again. By Shopper - Aug 6, 2008 - Google Checkout Reviews VERY SATISFIED. I ASKED FOR A FASTER DELIVERY AND IT WAS AT MY DOOR IN 2 WORKING DAYS. THANK YOU FOR MAKING THE SURPRISE COME TO FRUITION. By Shopper - Aug 2, 2008 - Google Checkout Reviews The whole experience was excellent. The small Chinese table described as a "Barber's Bench" was even prettier than pictured. Delivery was prompt and the packing in styrofoam very professional to avoid damage. I am looking for a larger piece of Chinese furniture and I would definately consider them. By Shopper - Jul 28, 2008 - Google Checkout Reviews From: Susan W., Scottsdale, AZ Date: Saturday, 7/26/2008 1:21 AM I purchased the black ming jewelry cabinet and was delighted with the entire experience. The cabinet was packed securely and arrived without a scratch. The delivery company that you use in Phoenix is outstanding. They call, schedule the delivery, and are there when they say they will be there. Once unpacked, I knew I had to have another one. Now, we have decided to add to the simple decision to buy the jewelry cabinet and are ordering again. Your company has an excellent collection of china furniture, the product is excellent, and I can see many orders to come. Everything was perfect! We love it, and your company. Susan W. From: Hannelore S., Ponte Vedra Beach, FL Date: Wednesday, 7/23/2008 7:03 PM The Tibetan Desighn Cabinet arrived yesterday- sooner then expected and is was packaged very well. The Beauty of it exceeded our expectations. Hannelore S. From: Dolores P. L., Spring Lk. Pk., MN Date: Tuesday, 7/22/2008 1:54 PM Excellent packaging! The furniture is beautiful and the shipping, fast. Thanks a trillion for your furniture and jade. I look forward to buying more jade from you [...] I love everything I purchased from you. Thanks Lily [...] Order was handled promptly and correctly. My furniture was as advertised, carefully packed and shipped quickly. I had many questions during the process which were all answered immediately and completely thru emails. A very pleasant transaction and a great company with which to do business. I will buy from them again and would recommend them to my friends. By Shopper - Jul 17, 2008 - Google Checkout Reviews From: Maxwell T. G., Santa Barbara, CA Date: Thursday, 7/10/2008 3:12 PM The three vases arrived today by FdEx and they were in excellent shape. The packing was just great! Thanks. Maxwell T. G This is the first time I buy from this company and I would buy from them again. Communication was great regarding shipping the item. I got what I paid for and love the item. By Shopper - Jul 10, 2008 - Google Checkout Reviews From: Sam & Marilyn M., Pittsburgh, PA Date: Friday, 7/4/2008 8:32 AM Hello Lili: We love our dining room table & chairs! It looks so beautiful. Will forward a photo when room is complete. It was such a blessing we found your store. Your customer service was excellent. Michael was so friendly and helpful. James (regarding delivery) was extremely nice and the delivery men (Marcello & Tomas) were great! First class set up! Impressed with everything! Thanks for making this shopping experience most enjoyable! Sam & Marilyn M. From: Julie I., Bennington, VT Date: Thursday, 6/26/2008 10:14 PM I recently purchased a Korean Apothecary's chest and Koi Screen. I am very, very pleased with quality of these items. I wanted you know how thrilled I am with the purchases. It was wonderful. Our item is beautiful and it was shipped in a very timely manner. Loved it! By Shopper - Jun 22, 2008 - Google Checkout Reviews Item exactly as described, and beautiful! Shipping charges reasonable; the ceramic garden seat I ordered was sent promptly and arrived quickly. China Furniture & Arts even sent tracking info, so I knew when to expect it. Five stars! By Shopper - Jun 19, 2008 - Google Checkout Reviews From: Lucy L., M. Tyler, TX Date: Wednesday, 6/18/2008 10:36 AM Hi, Lili: The Tibetan chest arrived in beautiful condition and looks wonderful in our foyer! I also made it back to Texas in my car with all the pretty things I purchased while visiting your store. I soooooooo look forward to doing business with you again! Your father and you are running a terrific business, and I'm looking forward to being a long-term customer! Lucy L. M., Tyler, Texas Great, prompt delivery, well packed, arrived in pristine condition. By Shopper - Jun 17, 2008 - Google Checkout Reviews From: Stephen M., New York, NY Date: Thursday, 6/11/2008 4:43 PM ordered a Chinoiserie sideboard a while ago as a TV stand and its great. i was a bit skeptical about ordering furniture without seeing it in person, but Michael helped me feel good about the order and now we're very happy with it. From: Luis R., Bronx, NY Date: Thursday, 6/05/2008 2:47 PM Hi. Thank You for the beautiful furniture. I'm always apprehensive at receiving large furniture as I live on a 27 th. floor. But your furniture is not only beautiful but the delivery was swift and painless. I'll surely be ordering from you again. Luis R. From: Evelyn R., Patterson, NY Date: Friday, 5/30/2008 9:16 AM I received my order today. I just wanted to tell you that I have never received a shipment so well packaged. Thank you for taking the time to be so careful. I love the table that I ordered. Thank you very much. Evelyn Really glad to find them. I like oriental furnishings and they have just about the only real selection I could locate. By Shopper - May 14, 2008 - Google Checkout Reviews Fantastic communication, seamless transaction. Furniture is beautiful. By Shopper - May 13, 2008 - Google Checkout Reviews From: Robert G., Plainfiend, IL Date: Tuesday, 5/06/2008 11:06 AM Our first visit to your store was Saturday 5/4/2008. We were totally impressed with the variety and quality of your merchandise. In addition we were treated so professionally and friendly by Lili Chou. We love our purchases and will return to your store very soon. Delivery was fast, well packed and the piece of furniture is beautiful. By Shopper - May 4, 2008 - Google Checkout Reviews From: Judy T., Winnsboro, TX Date: Friday, 5/02/2008 2:57 PM i received my chest with the ladies today VERY well packaged and more beautiful than i expected and the price was better than any on line thanks so much judy From: Patricia N., Fort Wayne, IN Date: Thursday, 4/24/2008 5:31 PM Dear Lili Chou and company, We received our order today delivered from your store. The sideboard is just beautiful and came in perfect condition, This is the first time I have ordered furniture on line and we could not be more pleased. Thanks again. Everything went as expected. K and P N. of Fort Wayne In. 4-24-08 From: Meena T., Gainesville, FL Date: Thursday, 4/24/2008 3:27 PM Hello Micheal, Hope you are doing well, we received the shipment and thank you for taking care of the packing it was very well packed. The pieces look great and we are very happy with the shipment. It was a pleasure doing a business with you and we look forward to visiting your store online and well in Illinois. Best Regards, Meena From: J. S., CA Date: Wednesday, 4/09/2008 9:24:58 AM Dear Lili and Company:    Jeff joins with me in thanking you for all of the telephone time you have given us in making our purchases for our newly remodeled home. It is always frightening to purchase something from a long distance, but you and your company have been remarkable in your assistance and the quality of the merchandise you have sent us thus far.    We particularly wish to thank those in the packing department for the excellent job they did preparing the chairs and cushions for travel. Even though the quality of the chairs was everything for which we would have hoped, had they been improperly packaged for shipping, they would have arrived damaged. However, this was not the case. Each chair was carefully wrapped in every section, so that any bump would not have been 'fatal' to the pristine quality of the chairs sent. We would like to thank you very much.    We are so pleased with every aspect of dealing with your company, we have ordered three more chairs to complete the decor of both our dining room and living room......    We thank you all again for your individual help in getting the furniture to us. We send you our gratitude and respect for the honorable way in which you all have handled this sale. Thank you, Lili. You have been special. Sincerely, J. and A. S. From: Sandy M., Innan, SC Date: Tuesday, 4/08/2008 2:22 PM We received our dinning room chairs today. They are very beautiful. I have looked in a lot of places, but these are so much better than any of the other chairs we have seen. They re everything I wanted and more. The inlay is exquisite. Thanks to Mike, Lily and Tim for all your help. Sincerely Sandy M. From: Kris K., Huntsville, AL Date: Monday, 4/07/2008 11:16 AM Lili, I recieved the rosewood altar cabinet. It looks great and the qualtiy is what I hoped for. Thanks Kris From: Priscilla S S., Cincinnati, OH Date: Saturday, 3/08/2008 9:47 AM Received the piece and it is beautiful - we love it. Thank you. From: Sharon P., Alexandria, VA Date: Wednesday, 3/5/2008 2:47:33 PM Hi Lili - ...... I just wanted you to know just how much I love the Tansu TV Entertainment Cabinet. Everyone who's seen it comments on just how gorgeous it is. Thanks Sharon P. From: Shirley T F., Billings, MT Date: Monday, 3/03/2008 3:21 PM Hi Lili, Everything got here fine. Everyone loves the furniture. A few people have asked me for you website and they would like to get some furniture from you. Thank you for packing them so well. Attached are pictures of the furniture in my house and a picture of my entry way. The furniture fit so well in my house. I don't think any other furniture would fit in as well. Shirley T F. From: Joann W. T., Virginia Beach, VA Date: Sunday, 3/02/2008 8:32 PM The cabinet arrived Friday afternoon and my husband and I couldn't be more pleased! The packing was superb, the delivery was problem-free, and within an hour, this lovely piece had a place in our den. Please accept our thanks for all of your kindnesses and help in making this happen for us. It's always a bit frightening to purchase from a company over the internet for the first time, not knowing what to expect, but you can be certain we will spread your praises to all of our friends and recommend they contact you when they are interested in purchasing rosewood furniture in the future. Might we suggest that there be some testimonials placed on your web site so that people who are looking will gain confidence and assurance when thinking about purchasing from ChinaFurnitureOnline. Doing so might have a positive influence on your business. Again, thank you, Lili for everything you have done to help get this lovely piece of furniture to us. Sincerely, Joann T. From: Casey S., Carmel Valley, CA Date: Friday, 2/15/2008 10:00 PM I just wanted you to know that my Ming cabinet arrived today. It was extremely well packed and arrived in perfect condition. I love it. It is just lovely and it is everything I hoped it would be. The construction is very well done and beautifully made. It fits in my living room wonderfully. Thank you, Cathryn (Casey) S. From: Suzanne T., Huston, TX Date: Wednesday, 2/13/2008 5:08 PM We received today, in excellent condition, the black lacquer sevretary bookcase referenced above. Please convey our appreciation for his courtesy and efficiency to Eric in your sales department and for excellence in packing to Will in your shipping department. Thank you, Suzanne T. I was very pleased with the product and impressed by the shipping methods. Buying furniture online for the first time was concerning to me, but the products were well wrapped and arrived in excellent condition. The chest I purchased is very well made and as gorgeous as I had hoped it would be. By Shopper - Feb 12, 2008 - Google Checkout Reviews From: Cheryl P., Winter Springs, FL Date: Wednesday, 1/30/2008 8:27 PM I wish to express my sincere compliments to your company on order #002165-Tansu.This gift was so beautiful and well packed.I will recommend your co to all,Thank you From: Bruce G., Silver Spring, MD Date: Tuesday, 1/29/2008 4:49 PM Hello, My order arrived today and it is beyond expectation. Really very nice. Thanks to the packers for crating it so carefully. ...... Regards, Bruce G. From: Robert G., Uniontown, PA Date: Thursday, 12/20/2007 6:17 PM Hello, Just a note to thank you for the nice purchase. The jewelry box is beautiful, your communications about this online transaction are excellent, the package was packed exceedingly well, and it was delivered in a timely manner. Thanks much, and I will return to your site again. Merry Christmas, Robert G. From: Grace C., Hackensack, NJ Date: Monday, 11/5/2007 3:44 PM To China Furniture, I am very pleased w/my recent purchase from your Company. The sink came wonderfully wrapped & nothing was damaged. I love the sink & everyone has asked me where I got it. I have happily recomended your website to many of my friends (& even to some of the designers I was working with). Again, thank you & I will keep your Company in mind for any future purchases. Regards, Grace C. From: Arne B., Amagansett, NY Date: Friday, January 18, 2008 3:46 PM Michael- The incredibally beautiful coffee table arrived this AM. Took us 1/2 hour to unpackage! Extremely pleased, with THANKS! Arne From: Bob Y., Montgomery, TX Date: Thursday, 1/17/2008 7:11 AM Items received yesterday ....well packed with no damages....thanks you .... regards Bob Y. From: E. J. A., Irving, TX Date: Thursday, 12/20/2007 9:28 PM Another beautiful purchase received today! Well packed, fast delivery. E. J. A. From: Jane R., Akron, OH Date: Tuesday, 12/18/2007 10:15 AM it just arrived today and it is beautiful! Much better than I ever expected. to be truthful, I expected ----for such a good price---....... I am soooooo pleased and it look lovely in its spot. i had been searching for a porcelain garden seat to replace the one now there (it began chipping and flaking off even though it was expensive 20 years ago). After my long search, I am now so pleased to have my living room look attractive again! thanks so much! From: Paula B., Nicholasville, KY Date: Thursday, 12/6/2007 7:36 AM Just rec'd my tables...and wanted you to know how absolutely pleased I am!..they are simply beautiful! Love them!! From: Gaylord K., Sevierville, TN Date: Tuesday, 12/4/2007 7:10 PM Michael the piano desk arrived and it is just beautiful. We would not hesitate to recommend you very highly to our friends and relatives. My wife LOVES the desk. It was wrapped better than any furniture we have ever seen. Thank you again for your help. Gaylord From: Steven W. B., Victoria, BC Date: Tuesday, 11/27/2007 10:13 AM Hello Michael, As agreed, I am notifying you that my charming Emperor Figures arrived safely yesterday. They were wonderfully packaged and survived the shipping to Canada with no mishap. Once i Have decided where in my collection I will place them, I will send you a photo of the pieces in their new surroundings. I am very thankful, and look forward to my next visit to the area and my next shopping trip in your gallery of beautiful treasures. Regards, Steven W. B. From: Richard F., Bakersfield, CA Date: Thu 11/1/2007 5:00 PM I received my order today. The sideboard was in perfect shape, and packed very well. It is more beautiful than I expected, the quality is superb and hand painting is exquisite. China Furniture and Arts is a great place to do business. Thanks for making it easy and worry free. Sincerely Rick F. Bakersfield Ca very good service, glass dolls were well protected for shipping, would recommend them By Shopper - Oct 23, 2007 - Google Checkout Reviews Very professional company. Did everything over the internet. Would definitely purchase from them again. Lamp is beautiful. By Shopper - Oct 23, 2007 - Google Checkout Reviews Very happy and pleased with this company. My jewelry cabinet was so well packed and protected for delivery. The delivery took a little longer then I thought it should have, however when I contacted them about my item, they responded quickly to give me an update. By Shopper - Oct 21, 2007 - Google Checkout Reviews From: Peggy M., Sechelt, B.C. Date: Wednesday, 10/3/2007 9:46 PM I just received my ming style sideboards # MCA64DBM. I cannot tell you how pleased I am with my order. The service was superb, the quality of the furniture is superb , the shipping was fabulous, it all arrived with no damage in record time. Thankyou so much. I sure am looking fwd to doing business with you in the future. Peggy M. From: E A., Irving, TX Date: Wednesday, 9/26/2007 4:48 PM received the Crane & Peony on gold leaf panels today. They are amazingly beautiful! Thanks for carrying them, and for the super fast and secure shipping! E. J. A. From: Frances B., San Diego, CA Date: Monday, 9/17/2007 4:47 PM My Rosewood Sofa Table arrived today and it is so lovely! I am so pleased with it! The man from the delivery service was very polite and arrived right on the time they indicated. I have a great deal of oriental furniture which I have collected over the years and I am most pleased with your piece. I did not place it behind my sofa, but in a place where it could be admired. THank you. Frances B. From: Jim M., Ann Arbor, MI Date: Wednesday, 9/12/2007 4:05 PM Lilli, the chairs arrived yesterday and they were in excellent condition. Very beautiful and a wonderful addition to our Chinese Furniture collection. Thank you! Jim M. From: Thomas Y., San Diego, CA Date: Friday, 9/7/2007 2:24 PM Ni Hao Ma Lili, This is Thomas from San Diego, California. Today I received the shipment for my new Chair and custom corner cabinet along with the Chinesse good luck wall plaque. Thanks for the Good Luck frog as well. Everything looks fantastic! I am glad to have such quality cratfsmenship in my home. From the 6 mirrors I purchased along with everything else was worth the wait and the price. Your service has been flawless and well appreciated. I will certanily do more business with your company in the future. I will happily recommend your company to everyone that expects great service and excellant quality. Xie Xie Thomas From The RICH MONK This delicate item was shipped with great care and arrived in perfect condition. I was kept informed of each step of the processing (order received, order shipped, etc). All in all it was most satisfactory experience. By Shopper - Aug 17, 2007 - Google Checkout Reviews From: Fred H., New York, NY Date: Sat 8/11/2007 4:21 PM Dear Lili, The cabinet arrived undamaged - thanks to you!! I am very, very happy with it and will enjoy it for a long, long time to come certainly. Thank you so much for all your help. Regards, Rick From: Denise S., Harwich, MA Date: Sunday, 7/29/2007 10:48 AM Hi Lili, I received the cabinet and it is even more beautiful than I'd expected. Thank you for your help with this purchase -- my husband and I are completely thrilled! -Denise S. From: Lucille F., Dunedin, FL Date: Thursday, 7/19/2007 7:10 PM Thank you very much. The bar arrived and it is beautiful. Thank you for making my first buying experience on line a joy. From: Betsy S., Steam Boat Springs, CO Date: Thursday, 7/19/2007 11:41 AM The chairs arrived in great condition and I love them! Thank you for the fine packing job! Sincerely, Betsy S. From: Elizabeth M., Midvale, UT Date: Wednesday, 3/14/2007 11:58 PM I just unpacked my beautiful table. It is gorgeous! Much more than I expected. The picture on the web does not do it justice. Thank you so much! Liz