We are always trying to improve our service and we care about what you say about your online shopping experience with us. If you have purchased an item and wish to leave feedback, please send us an e-mail: service@chinafurnitureandarts.com The following are actual unsolicited comments from our customers From: Robert, G. Plainfiend, IL Date: Tuesday, 5/06/2008 11:06 AM Our first visit to your store was Saturday 5/4/2008. We were totally impressed with the variety and quality of your merchandise. In addition we were treated so professionally and friendly by Lili Chou. We love our purchases and will return to your store very soon. From: Judy T., Winnsboro, TX Date: Friday, 5/02/2008 2:57 PM i received my chest with the ladies today VERY well packaged and more beautiful than i expected and the price was better than any on line thanks so much judy From: Patricia N., Fort Wayne, IN Date: Thursday,4/24/2008 5:31 PM Dear Lili Chou and company, We received our order today delivered from your store. The sideboard is just beautiful and came in perfect condition, This is the first time I have ordered furniture on line and we could not be more pleased. Thanks again. Everything went as expected. K and P N. of Fort Wayne In. 4-24-08 From: Meena T., Gainesville, FL Date: Thursday, 4/24/2008 3:27 PM Hello Micheal, Hope you are doing well, we received the shipment and thank you for taking care of the packing it was very well packed. The pieces look great and we are very happy with the shipment. It was a pleasure doing a business with you and we look forward to visiting your store online and well in Illinois. Best Regards, Meena From: J. S., CA Date: Wednesday, 4/09/2008 9:24:58 AM Dear Lili and Company:    Jeff joins with me in thanking you for all of the telephone time you have given us in making our purchases for our newly remodeled home. It is always frightening to purchase something from a long distance, but you and your company have been remarkable in your assistance and the quality of the merchandise you have sent us thus far.    We particularly wish to thank those in the packing department for the excellent job they did preparing the chairs and cushions for travel. Even though the quality of the chairs was everything for which we would have hoped, had they been improperly packaged for shipping, they would have arrived damaged. However, this was not the case. Each chair was carefully wrapped in every section, so that any bump would not have been 'fatal' to the pristine quality of the chairs sent. We would like to thank you very much.    We are so pleased with every aspect of dealing with your company, we have ordered three more chairs to complete the decor of both our dining room and living room......    We thank you all again for your individual help in getting the furniture to us. We send you our gratitude and respect for the honorable way in which you all have handled this sale. Thank you, Lili. You have been special. Sincerely, J. and A. S. From: Sandy M., Innan, SC Date: Tuesday, 4/08/2008 2:22 PM We received our dinning room chairs today. They are very beautiful. I have looked in a lot of places, but these are so much better than any of the other chairs we have seen. They re everything I wanted and more. The inlay is exquisite. Thanks to Mike, Lily and Tim for all your help. Sincerely Sandy M. From: Kris K., Huntsville, AL Date: Monday, 4/07/2008 11:16 AM Lili, I recieved the rosewood altar cabinet. It looks great and the qualtiy is what I hoped for. Thanks Kris From: Priscilla S S., Cincinnati, OH Date: Saturday, 3/08/2008 9:47 AM Received the piece and it is beautiful - we love it. Thank you. From: Sharon P., Alexandria, VA Date: Wednesday, 3/5/2008 2:47:33 PM Hi Lili - ...... I just wanted you to know just how much I love the Tansu TV Entertainment Cabinet. Everyone who's seen it comments on just how gorgeous it is. Thanks Sharon P. From: Shirley T F., Billings, MT Date: Monday, 3/03/2008 3:21 PM Hi Lili, Everything got here fine. Everyone loves the furniture. A few people have asked me for you website and they would like to get some furniture from you. Thank you for packing them so well. Attached are pictures of the furniture in my house and a picture of my entry way. The furniture fit so well in my house. I don't think any other furniture would fit in as well. Shirley T F. From: Joann W. T., Virginia Beach, VA Date: Sunday, 3/02/2008 8:32 PM The cabinet arrived Friday afternoon and my husband and I couldn't be more pleased! The packing was superb, the delivery was problem-free, and within an hour, this lovely piece had a place in our den. Please accept our thanks for all of your kindnesses and help in making this happen for us. It's always a bit frightening to purchase from a company over the internet for the first time, not knowing what to expect, but you can be certain we will spread your praises to all of our friends and recommend they contact you when they are interested in purchasing rosewood furniture in the future. Might we suggest that there be some testimonials placed on your web site so that people who are looking will gain confidence and assurance when thinking about purchasing from ChinaFurnitureOnline. Doing so might have a positive influence on your business. Again, thank you, Lili for everything you have done to help get this lovely piece of furniture to us. Sincerely, Joann T. From: Casey S., Carmel Valley, CA Date: Friday, 2/15/2008 10:00 PM I just wanted you to know that my Ming cabinet arrived today. It was extremely well packed and arrived in perfect condition. I love it. It is just lovely and it is everything I hoped it would be. The construction is very well done and beautifully made. It fits in my living room wonderfully. Thank you, Cathryn (Casey) S. From: Suzanne T., Huston, TX Date: Wednesday, 2/13/2008 5:08 PM We received today, in excellent condition, the black lacquer sevretary bookcase referenced above. Please convey our appreciation for his courtesy and efficiency to Eric in your sales department and for excellence in packing to Will in your shipping department. Thank you, Suzanne T. From: Cheryl P., Winter Springs, FL Date: Wednesday, 1/30/2008 8:27 PM I wish to express my sincere compliments to your company on order #002165-Tansu.This gift was so beautiful and well packed.I will recommend your co to all,Thank you From: Bruce G., Silver Spring, MD Date: Tuesday, 1/29/2008 4:49 PM Hello, My order arrived today and it is beyond expectation. Really very nice. Thanks to the packers for crating it so carefully. ...... Regards, Bruce G. From: Robert G., Uniontown, PA Date: Thursday, 12/20/2007 6:17 PM Hello, Just a note to thank you for the nice purchase. The jewelry box is beautiful, your communications about this online transaction are excellent, the package was packed exceedingly well, and it was delivered in a timely manner. Thanks much, and I will return to your site again. Merry Christmas, Robert G. From: Grace C., Hackensack, NJ Date: Monday, 11/5/2007 3:44 PM To China Furniture, I am very pleased w/my recent purchase from your Company. The sink came wonderfully wrapped & nothing was damaged. I love the sink & everyone has asked me where I got it. I have happily recomended your website to many of my friends (& even to some of the designers I was working with). Again, thank you & I will keep your Company in mind for any future purchases. Regards, Grace C. From: Peggy M., Sechelt, B.C. Date: Wednesday, 10/3/2007 9:46 PM I just received my ming style sideboards # MCA64DBM. I cannot tell you how pleased I am with my order. The service was superb, the quality of the furniture is superb , the shipping was fabulous, it all arrived with no damage in record time. Thankyou so much. I sure am looking fwd to doing business with you in the future. Peggy M. From: Arne B., Amagansett, NY Date: Friday, January 18, 2008 3:46 PM Michael- The incredibally beautiful coffee table arrived this AM. Took us 1/2 hour to unpackage! Extremely pleased, with THANKS! Arne From: Bob Y., Montgomery, TX Date: Thursday, 1/17/2008 7:11 AM Items received yesterday ....well packed with no damages....thanks you .... regards Bob Y. From: E. J. A., Irving, TX Date: Thursday, 12/20/2007 9:28 PM Another beautiful purchase received today! Well packed, fast delivery. E. J. A. From: Jane R., Akron, OH Date: Tuesday, 12/18/2007 10:15 AM it just arrived today and it is beautiful! Much better than I ever expected. to be truthful, I expected ----for such a good price---....... I am soooooo pleased and it look lovely in its spot. i had been searching for a porcelain garden seat to replace the one now there (it began chipping and flaking off even though it was expensive 20 years ago). After my long search, I am now so pleased to have my living room look attractive again! thanks so much! From: Paula B., Nicholasville, KY Date: Thursday, 12/6/2007 7:36 AM Just rec'd my tables...and wanted you to know how absolutely pleased I am!..they are simply beautiful! Love them!! From: Gaylord K., Sevierville, TN Date: Tuesday, 12/4/2007 7:10 PM Michael the piano desk arrived and it is just beautiful. We would not hesitate to recommend you very highly to our friends and relatives. My wife LOVES the desk. It was wrapped better than any furniture we have ever seen. Thank you again for your help. Gaylord From: Steven W. B., Victoria, BC Date: Tuesday, 11/27/2007 10:13 AM Hello Michael, As agreed, I am notifying you that my charming Emperor Figures arrived safely yesterday. They were wonderfully packaged and survived the shipping to Canada with no mishap. Once i Have decided where in my collection I will place them, I will send you a photo of the pieces in their new surroundings. I am very thankful, and look forward to my next visit to the area and my next shopping trip in your gallery of beautiful treasures. Regards, Steven W. B. From: Richard F., Bakersfield, CA Date: Thu 11/1/2007 5:00 PM I received my order today. The sideboard was in perfect shape, and packed very well. It is more beautiful than I expected, the quality is superb and hand painting is exquisite. China Furniture and Arts is a great place to do business. Thanks for making it easy and worry free. Sincerely Rick F. Bakersfield Ca From: E A., Irving, TX Date: Wednesday, 9/26/2007 4:48 PM received the Crane & Peony on gold leaf panels today. They are amazingly beautiful! Thanks for carrying them, and for the super fast and secure shipping! E. J. A. From: Frances B., San Diego, CA Date: Monday, 9/17/2007 4:47 PM My Rosewood Sofa Table arrived today and it is so lovely! I am so pleased with it! The man from the delivery service was very polite and arrived right on the time they indicated. I have a great deal of oriental furniture which I have collected over the years and I am most pleased with your piece. I did not place it behind my sofa, but in a place where it could be admired. THank you. Frances B. From: Jim M., Ann Arbor, MI Date: Wednesday, 9/12/2007 4:05 PM Lilli, the chairs arrived yesterday and they were in excellent condition. Very beautiful and a wonderful addition to our Chinese Furniture collection. Thank you! Jim M. From: Thomas Y., San Diego, CA Date: Friday, 9/7/2007 2:24 PM Ni Hao Ma Lili, This is Thomas from San Diego, California. Today I received the shipment for my new Chair and custom corner cabinet along with the Chinesse good luck wall plaque. Thanks for the Good Luck frog as well. Everything looks fantastic! I am glad to have such quality cratfsmenship in my home. From the 6 mirrors I purchased along with everything else was worth the wait and the price. Your service has been flawless and well appreciated. I will certanily do more business with your company in the future. I will happily recommend your company to everyone that expects great service and excellant quality. Xie Xie Thomas From The RICH MONK From: Fred H., New York, NY Date: Sat 8/11/2007 4:21 PM Dear Lili, The cabinet arrived undamaged - thanks to you!! I am very, very happy with it and will enjoy it for a long, long time to come certainly. Thank you so much for all your help. Regards, Rick From: Denise S., Harwich, MA Date: Sunday, 7/29/2007 10:48 AM Hi Lili, I received the cabinet and it is even more beautiful than I'd expected. Thank you for your help with this purchase -- my husband and I are completely thrilled! -Denise S. From: Lucille F., Dunedin, FL Date: Thursday, 7/19/2007 7:10 PM Thank you very much. The bar arrived and it is beautiful. Thank you for making my first buying experience on line a joy. From: Betsy S., Steam Boat Springs, CO Date: Thursday, 7/19/2007 11:41 AM The chairs arrived in great condition and I love them! Thank you for the fine packing job! Sincerely, Betsy S. From: ELIZABETH M., Midvale, UT Date: Wednesday, 3/14/2007 11:58 PM I just unpacked my beautiful table. It is gorgeous! Much more than I expected. The picture on the web does not do it justice. Thank you so much! Liz