We are always trying to improve our service and we care about what you say about your online shopping experience with us. If you have purchased an item and wish to leave feedback, please send us an e-mail: service@chinafurnitureandarts.com The following are actual unsolicited comments from our customers From: Steve J. Bernas, President and CEO Better Business Bureau Of Chicago and Northern Illinois, Inc. Date:Thursday, 2/05/2009 Congratulations! Your firm has earned the Better Business Bureau Complaint Free Award for 2008, available exclusively to BBB members. Your company's commitment to customer service excellence pays dividends in many ways. We are pleased to recognize your firm for superior performance in this area and encourage you to continue your practice of total customer satisfaction............................ Display this award with pride and continue to let customers know you " Start With Trust", as a Better Business Bureau accredited business. From: Doris,A., New York, NY Date:Monday, 6/29/2009 11:21 PM Dear Sir: Received the chest yesterday and I am very pleased with it. It fits and compliments the chinoiserie. Thank You for your kind attention. Sincerely Doris A. From: Robert,K., New York, NY Date:Sunday, 6/28/2009 1:38 PM Dear Michael Tsang, Got the chest in good shape. Thanks for all the great service! Robert K. From: Wanda,H., Mitchellville, MD Date:Wednesday, 6/24/2009 6:18 PM Hi Li Li, The cabinet is beautiful and works perfectly with the eclectic look we have created--different flavors from different cultures. I'm very happy with it! I will recommend your site to everyone who's looking for these types of products. Thank you for a great online shopping experience! Wanda H. From: Joe,K., Chester Spring, PA Date:Wednesday, 6/24/2009 5:34 PM Will, Just so you know, the merchandise arrived today and I opened it up immediately. I was extremely pleased with the general look of the two items I purchased and the quality is superb. Thanks again for your intervention and for the quality of your product line. Thanks again, Joe K From: Annette,L., Rochester, NY Date:Monday, 6/22/2009 5:21 PM Attention: Lili Chou Hi Lili: Just a note to tell you my Ming 2 door Cabinet arrived in wonderful shape and it is just a beautiful piece of furniture for my space. Thank you for good service and good quality furniture. Annette L. From: Janet,L., Victoria Australia, Australia Date:Friday, 6/19/2009 9:28 PM Dear Customer Service Team Today Saturday June 20 I have received my Trampling Horse. This e mail is to confirm that this has occured and also to compliment you - from Down Under- on your superb service. Thank you Janet L. From: Doris,A., New York, NY Date:Saturday, 6/13/2009 1:05 PM I have faxed you the reply for my order of the cabinet. I would also like to thank you for taking so good care of me with my china cabinet order. It is a very beautiful piece of furniture. Look great in my living room. Thank you once again for all your kind attention. From: Maurice & Laurell,S., Grayson, GA Date:Thursday, 6/11/2009 8:42 AM Hi - we just received and unpacked the shipment of cushions. They are great and blend beautifully with the dining set and our decor. Thanks for the super products and service. We will definately come back for more. Regards Maurice & Laurelle S. From: Nancy,V., Woodbury, MN Date:Wednesday, 6/10/2009 1:20 PM Dear Service Department, Many thanks for the wonderful delivery service on our order for four dining armchairs. They arrived yesterday and are just what we wanted. The quality is excellent, and we are very pleased with these beautiful chairs. Your delivery and packing was superb, and everything arrived in fine order. We will be certain to recommend your company to all our friends looking for beautiful, quality Chinese items. Nancy V. From: Maraquita,H., Arlington, VA Date:Tuesday, 6/09/2009 5:47 PM Hello, I wanted to say thank you to everyone involved with work orders 8396 and 9035. All of the items in these two orders are amazing and are of great quality and workmanship. Your company and everyone involved with the order process and delivery process made my dream of having wonderful oriental furniture in my Virginia residence possible. Thank you again for all of the assistance and great customer service!!! Maraquita Arlington, VA From: Jerry,C., Wylie, TX Date:Friday, 5/22/2009 1:40 PM Hi The jewelry armoire arrived this afternoon. It is beautiful! My compliments to whoever packed it. It was incredibly well done. Getting to the piece was somewhat like unwrapping a mummy. :>) Thank you so much for your helpfulness and efficiency. Jerry From: Felipe,C., Chadler, AZ Date:Sunday, 5/03/2009 10:47 PM We received the furniture on Friday May 1st and we are very happy with it. We highly recommend your store. Thank You Felipe C. From: Mr.Clayton,A., Stone Mountain, GA Date:Saturday, 4/18/2009 9:26 PM Thanks Again,Lili The chairs are wonderful and look in my kitchen. I can't tell you how happy you made me for the great service you gave me.....You have a customer in me for years to come. Be ordering from your company again very soon. Thanks Again, Lili for all your help in my time of need. From: Mr.Clayton A. From: John,G., Streator, IL Date:Tuesday, 4/14/2009 9:33 AM Dear China Arts: My order was received Saturday April 11, was in perfect condition and I'am very pleased with the order it was a beautiful piece. Thank-you for all your help in this purchase! John G. From: Judith,R., Delray Beach, FL Date:Tuesday, 3/31/2009 4:09 PM Hi Lili The chest is sooo beautiful & arrived in perrrfect condition! Will def order again from your company in the future. Many thanks! From: Michael,M., Hays, KS Date:Tuesday, 3/24/2009 11:07 AM ............................I have had many compliments on the beauty and quality of the Queen Anne style secretary. I want to commend your company on its excellent business proceedures- we Americans can learn much from our Chinese friends. mm From: Kaliq,S., Owings Mills, MD Date:Thursday, 3/20/2009 11:04 AM I just received my Japanese step tansu and I love it! It is exactly as described on your website. I am also pleased with the polite staff and delivery company. Thank you! From: Jill,C., Palm Beach, FL Date:Thursday, 3/19/2009 1:31 PM Dear Michael and Will: Thank you for your effort in getting us our furniture. The 3 pieces are beautiful. With best regards, Jill From: Mary,W., Jefferson, WI Date:Monday, 3/16/2009 6:53 PM I have my new chinese screen at home and it is beautiful.Iarrived in excellent condition. The delivery man has very polite and even carried it into my apartment on his own. I will anticipate visiting your store in 2 or 3 months and see what next item I might like. Mary Mary From: Laurie,A., South Mills, NC Date:Wednesday, 3/04/2009 6:11 PM We received the console table last Thursday and unpacked it Friday. It is simply beautiful! We LOVE it! We will definitely be ordering from you again in the future. From: Meredith,N., New York, NY Date:Saturday, 2/28/2009 11:21 AM Hi I received the 2 peices and they look great. Very positive experience dealing with you. Thanks. Meredith From: Tannis, A, Kamloops, BC Canada Date:Wednesday, 2/26/2009 1:41 AM Hi everyone at China Furniture and Arts My order arrived this morning, as expected, in excellent condition. Fabulous packing job! I have opened one lamp and the jewellery armoire. The other lamp can wait till tomorrow. Not only are the items precisely as described, the photos online did not even begin to do them justice. Simply gorgeous. Having wanted and waited my entire life for this armoire, well.....just THANKS I will be ordering again! Thanks again Tannis A. From: Jeannie, W. Ashland, VA Date:Wednesday, 2/23/2009 3:06 PM I received my order Friday and you were right...these rosewood nesting tables are beautiful. I have them sitting next to a few pieces of my Stickley furniture and they look just as beautiful. I am glad I found your sight. Jeannie W. From: Marie, M. Canonsburg, PA Date:Wednesday, 2/23/2009 11:17 AM I've purchased a chest earlier this year. I love it. I also appreciated how well it was wrapped. Thank You. From: Shala, F. Chicago, IL Date:Wednesday, 2/18/2009 9:24 AM MICHAEL!!!!! OMG do I love LOVE LOVE freaking LOVE everything!!! Each piece has exceeded my expectations, absolutely stunning!!! I almost want to take the day off from work to just sit and look at it all. I really could'nt be more pleased with you, your fabulous service, your delivery men and of course the furniture and chair. You officially have a customer for life. THANK YOU AGAIN!!! Shala From: Glen, S. Stockton, CA Date:Saturday, 2/07/2009 12:36 PM Dear Michael, We have received both the desk and the alter table. They are perfect, and we couldn't be more pleased. We look forward to the delivery of the scholar's table, and doing business with you again soon. Sincerely, Glen From: Deena, S. San Jose, CA Date:Saturday, 2/01/2009 10:37 PM Hi Michael, Received my beautiful cabinet and mirror on Friday- Item number MCB29MBG-YW. I have to say it is much nicer in person than I expected. The workmanship is top quality all the way. The glass top is cut perfectly to size. The extra shelves you added are done beautifully! I can now fit all 16 pairs of shoes in this cabinet. Exactly what I wanted. The packing of the cabinet and mirror could not have been better. Not a scratch anywhere. Thank you again for your honesty and for making sure I would be happy all the way. You are top notch!!! Thanks again. Deena S. From: Robert, G. Deptford, NJ Date:Tuesday, 1/20/2009 12:18 PM Hi Lili, I wanted to write you today to thank you for all your help in the purchase of our tables and mirror. You are a true professional and an asset to your company. The quality of your products were beyond our comprehension. They are so beautiful and really enhance our family room immensely. Furthermore, the people in your shipping department did the most fantastic job in packaging and wrapping our furniture. There was not a scratch or blemish in any of the goods as a result of being transported. It was the best packaging that I have ever encountered in all my life. The degree of care they executed was exceptional. You and the people at your company are a class act! Again, I can not thank you enough. You really made this a pleasurable and fun transaction from start to finish. Sincerely, Robert G. From: Dr. Susan, S. Beverly Hills, CA Date:Saturday, 1/03/2009 11:09 AM Hi, I just opened my package...the cabinet is GORGEOUS.....much more beautiful than the picture conveyed...and after receiving the package I understand why s/h is so $$$$$...this item was packed with wood, and wrapped in plastic, reinforced by thick Styrofoam and thick cardboard boxing..I am veery impressed.....I do know that you lost $$ on the s/h..and I do hope that as the economy improves..I will be able to buy from u again.....amazing.... Thank you..... Sincerely, Dr. Susan S. From: Bruce, R. Martinsburg, WV Date:Thursday, 12/19/2008 4:05 PM i just want to thank you so much my dragon is just so beautiful! i love it.again thank you. i'm so happy.... From: Margarita del, V. Miami, FL Date:Thursday, 12/18/2008 6:43 PM Michael, I received my piece of furniiture. It is beautiful and you are really great to do business with. Everything went as you said and we are very happy with the piece. Thanks Margarita del V. From: David , S. San Jose, CA Date:Thursday, 12/18/2008 4:19 PM Hi I just received my rosewood stool it is just perfect and beautiful I am very satisfied THANK YOU SO MUCH David S. From: Don , J. Moorpark, CA Date:Tuesday, 12/16/2008 3:45 PM Hi Lili Chou, I received the sideboard in excellent condition. I am VERY pleased with the quality on the construction, and the overall finish, both inside and out. It was a pleasure to do business with you and your company, and should I need any further furniture of this type I most certainly will contact China Furniture. Thank You, Don J. From: Paul , L. Franklin, TN Date:Monday, 12/15/2008 10:37 AM Lili, You did a fantastic job in our furniture purchase. We are delighted with our dining room furniture purchase. You are very professional and responsive to our e-mails. We will tell our friends that come to our house and admire the workmanship. Thank you! Paul From: Vicki , R. Newton, MA Date:Wednesday, 12/03/2008 3:28 PM Hi, My niece loved the jewelry box. and I was VERY impressed w/how well it was packaged and sent to me. Thanks a lot for the good service. -Vicki From: Robert , M. St Petersburg, FL Date:Monday, 11/10/2008 11:26 AM The Pagoda lamps arrived in perfect condition and make a wonderful addition to our home. They are even more beautiful than we imagined. Thank you for your attention to our order. From: Robert & Caroline, L. Apple Valley, CA Date:Thursday, 11/06/2008 2:18 PM Dear Customer Service, Just wanted to let you know that the cabinet arrived today in perfect condition and it was exactly what we had hoped for! We really appreciate the quality workmanship that your company provided us. We are very happy customers. From: Edna, B. El Paso, TX Date:Monday, 10/13/2008 11:46 AM I just wanted to let you know, that I loved our new dining room set. It is even nicer than I thought. The way it was shipped was so secure. It was received in excellent condition. Thanks. From: John, R. San Clemente, CA Date:Friday, 9/26/2008 1:39 PM Attn: Micheal Everything arrived..well packed and all in good condition. We are pleased. John R. From: Jerzy, K. Nashville, IN Date:Thursday, 9/25/2008 1:36 PM Customer Service Team, I just wanted you to know that the two chairs I ordered from you got here in fine shape yesterday. Many thanks, Jerzy From: Pamela, A.F. Wilson, VA Date:Tuesday, 9/23/2008 9:13 AM I ordered a Buddha and dragon from you recently and wanted to let you know I was extremely pleased with the quality of the items and the excellent packing job you did to assure that nothing was broken during shipment. I will certainly be ordering from you again. Thank you so much for a great on-line buying experience! From: Elaine, H. Hackensack, NJ Date:Wednesday, 9/10/2008 4:26 PM Hi Lilly, My furniture was delivered to my house yesterday. It is more beautiful than I could have ever imaged, I just love it. The quality is outstanding! I could not believe how the furniture was packed...it arrived in perfect condition! Shopping at China Furniture Online has been a truly wonderful experience, from first placing the order to delivery, everything went off without a problem. I truly thank you for everything. I will recommend China Furniture Online without hesitation to friends and families. Again, I thank you. Elaine H From: Jenny, E. Branson, MO Date:Wednesday, 9/3/2008 9:05 PM THE DRESSER ARRIVED TODAY AND IT IS ABSOLUTELY BEAUTIFUL! THANK YOU! From: Anthony, Y. Niagra Falls, NY Date:Wednesday, 8/13/2008 3:16 PM Good day........today I received my order and every item was in excellent shape. You did a great job with your packaging..The lamps are exceptionally nice as is with the screen. I am very pleased with the china furniture and arts company.. THANK YOU ALL......HAVE A GOOD DAY....Anthony Y. From: Susan, W. Scottsdale, AZ Date:Saturday, 7/26/2008 1:21 AM I purchased the black ming jewelry cabinet and was delighted with the entire experience. The cabinet was packed securely and arrived without a scratch. The delivery company that you use in Phoenix is outstanding. They call, schedule the delivery, and are there when they say they will be there. Once unpacked, I knew I had to have another one. Now, we have decided to add to the simple decision to buy the jewelry cabinet and are ordering again. Your company has an excellent collection of china furniture, the product is excellent, and I can see many orders to come. Everything was perfect! We love it, and your company. Susan W. From: Hannelore, S. Ponte Vedra Beach, FL Date:Wednesday, 7/23/2008 7:03 PM The Tibetan Desighn Cabinet arrived yesterday- sooner then expected and is was packaged very well. The Beauty of it exceeded our expectations. Hannelore S. From: Dolores P. L. Spring Lk. Pk., MN Date:Tuesday, 7/22/2008 1:54 PM Excellent packaging! The furniture is beautiful and the shipping, fast. Thanks a trillion for your furniture and jade. I look forward to buying more jade from you ....... I love everything I purchased from you. Thanks Lily....... From: Maxwell T. G. Santa Barbara, CA Date:Thursday, 7/10/2008 3:12 PM The three vases arrived today by FdEx and they were in excellent shape. The packing was just great! Thanks. Maxwell T. G From: Sam & Marilyn ,M. Pittsburgh, PA Date: Friday, 7/4/2008 8:32 AM Hello Lili: We love our dining room table & chairs! It looks so beautiful. Will forward a photo when room is complete. It was such a blessing we found your store. Your customer service was excellent. Michael was so friendly and helpful. James (regarding delivery) was extremely nice and the delivery men (Marcello & Tomas) were great! First class set up! Impressed with everything! Thanks for making this shopping experience most enjoyable! Sam & Marilyn M. From: Julie, I. Bennington, VT Date: Thursday, 6/26/2008 10:14 PM I recently purchased a Korean Apothecary's chest and Koi Screen. I am very, very pleased with quality of these items. I wanted you know how thrilled I am with the purchases. From: Lucy L., M. Tyler, TX Date: Wednesday, 6/18/2008 10:36 AM Hi, Lili: The Tibetan chest arrived in beautiful condition and looks wonderful in our foyer! I also made it back to Texas in my car with all the pretty things I purchased while visiting your store. I soooooooo look forward to doing business with you again! Your father and you are running a terrific business, and I'm looking forward to being a long-term customer! Lucy L. M., Tyler, Texas From: Stephen, M. New York, NY Date: Thursday, 6/11/2008 4:43 PM ordered a Chinoiserie sideboard a while ago as a TV stand and its great. i was a bit skeptical about ordering furniture without seeing it in person, but Michael helped me feel good about the order and now we're very happy with it. From: Luis, R. Bronx, NY Date: Thursday, 6/05/2008 2:47 PM Hi. Thank You for the beautiful furniture. I'm always apprehensive at receiving large furniture as I live on a 27 th. floor. But your furniture is not only beautiful but the delivery was swift and painless. I'll surely be ordering from you again. From: Evelyn, R. Patterson, NY Date: Friday, 5/30/2008 9:16 AM I received my order today. I just wanted to tell you that I have never received a shipment so well packaged. Thank you for taking the time to be so careful. I love the table that I ordered. Thank you very much. Evelyn From: Robert, G. Plainfiend, IL Date: Tuesday, 5/06/2008 11:06 AM Our first visit to your store was Saturday 5/4/2008. We were totally impressed with the variety and quality of your merchandise. In addition we were treated so professionally and friendly by Lili Chou. We love our purchases and will return to your store very soon. From: Judy T., Winnsboro, TX Date: Friday, 5/02/2008 2:57 PM i received my chest with the ladies today VERY well packaged and more beautiful than i expected and the price was better than any on line thanks so much judy From: Patricia N., Fort Wayne, IN Date: Thursday,4/24/2008 5:31 PM Dear Lili Chou and company, We received our order today delivered from your store. The sideboard is just beautiful and came in perfect condition, This is the first time I have ordered furniture on line and we could not be more pleased. Thanks again. Everything went as expected. K and P N. of Fort Wayne In. 4-24-08 From: Meena T., Gainesville, FL Date: Thursday, 4/24/2008 3:27 PM Hello Micheal, Hope you are doing well, we received the shipment and thank you for taking care of the packing it was very well packed. The pieces look great and we are very happy with the shipment. It was a pleasure doing a business with you and we look forward to visiting your store online and well in Illinois. Best Regards, Meena From: J. S., CA Date: Wednesday, 4/09/2008 9:24:58 AM Dear Lili and Company:    Jeff joins with me in thanking you for all of the telephone time you have given us in making our purchases for our newly remodeled home. It is always frightening to purchase something from a long distance, but you and your company have been remarkable in your assistance and the quality of the merchandise you have sent us thus far.    We particularly wish to thank those in the packing department for the excellent job they did preparing the chairs and cushions for travel. Even though the quality of the chairs was everything for which we would have hoped, had they been improperly packaged for shipping, they would have arrived damaged. However, this was not the case. Each chair was carefully wrapped in every section, so that any bump would not have been 'fatal' to the pristine quality of the chairs sent. We would like to thank you very much.    We are so pleased with every aspect of dealing with your company, we have ordered three more chairs to complete the decor of both our dining room and living room......    We thank you all again for your individual help in getting the furniture to us. We send you our gratitude and respect for the honorable way in which you all have handled this sale. Thank you, Lili. You have been special. Sincerely, J. and A. S. From: Sandy M., Innan, SC Date: Tuesday, 4/08/2008 2:22 PM We received our dinning room chairs today. They are very beautiful. I have looked in a lot of places, but these are so much better than any of the other chairs we have seen. They re everything I wanted and more. The inlay is exquisite. Thanks to Mike, Lily and Tim for all your help. Sincerely Sandy M. From: Kris K., Huntsville, AL Date: Monday, 4/07/2008 11:16 AM Lili, I recieved the rosewood altar cabinet. It looks great and the qualtiy is what I hoped for. Thanks Kris From: Priscilla S S., Cincinnati, OH Date: Saturday, 3/08/2008 9:47 AM Received the piece and it is beautiful - we love it. Thank you. From: Sharon P., Alexandria, VA Date: Wednesday, 3/5/2008 2:47:33 PM Hi Lili - ...... I just wanted you to know just how much I love the Tansu TV Entertainment Cabinet. Everyone who's seen it comments on just how gorgeous it is. Thanks Sharon P. From: Shirley T F., Billings, MT Date: Monday, 3/03/2008 3:21 PM Hi Lili, Everything got here fine. Everyone loves the furniture. A few people have asked me for you website and they would like to get some furniture from you. Thank you for packing them so well. Attached are pictures of the furniture in my house and a picture of my entry way. The furniture fit so well in my house. I don't think any other furniture would fit in as well. Shirley T F. From: Joann W. T., Virginia Beach, VA Date: Sunday, 3/02/2008 8:32 PM The cabinet arrived Friday afternoon and my husband and I couldn't be more pleased! The packing was superb, the delivery was problem-free, and within an hour, this lovely piece had a place in our den. Please accept our thanks for all of your kindnesses and help in making this happen for us. It's always a bit frightening to purchase from a company over the internet for the first time, not knowing what to expect, but you can be certain we will spread your praises to all of our friends and recommend they contact you when they are interested in purchasing rosewood furniture in the future. Might we suggest that there be some testimonials placed on your web site so that people who are looking will gain confidence and assurance when thinking about purchasing from ChinaFurnitureOnline. Doing so might have a positive influence on your business. Again, thank you, Lili for everything you have done to help get this lovely piece of furniture to us. Sincerely, Joann T. From: Casey S., Carmel Valley, CA Date: Friday, 2/15/2008 10:00 PM I just wanted you to know that my Ming cabinet arrived today. It was extremely well packed and arrived in perfect condition. I love it. It is just lovely and it is everything I hoped it would be. The construction is very well done and beautifully made. It fits in my living room wonderfully. Thank you, Cathryn (Casey) S. From: Suzanne T., Huston, TX Date: Wednesday, 2/13/2008 5:08 PM We received today, in excellent condition, the black lacquer sevretary bookcase referenced above. Please convey our appreciation for his courtesy and efficiency to Eric in your sales department and for excellence in packing to Will in your shipping department. Thank you, Suzanne T. From: Cheryl P., Winter Springs, FL Date: Wednesday, 1/30/2008 8:27 PM I wish to express my sincere compliments to your company on order #002165-Tansu.This gift was so beautiful and well packed.I will recommend your co to all,Thank you From: Bruce G., Silver Spring, MD Date: Tuesday, 1/29/2008 4:49 PM Hello, My order arrived today and it is beyond expectation. Really very nice. Thanks to the packers for crating it so carefully. ...... Regards, Bruce G. From: Robert G., Uniontown, PA Date: Thursday, 12/20/2007 6:17 PM Hello, Just a note to thank you for the nice purchase. The jewelry box is beautiful, your communications about this online transaction are excellent, the package was packed exceedingly well, and it was delivered in a timely manner. Thanks much, and I will return to your site again. Merry Christmas, Robert G. From: Grace C., Hackensack, NJ Date: Monday, 11/5/2007 3:44 PM To China Furniture, I am very pleased w/my recent purchase from your Company. The sink came wonderfully wrapped & nothing was damaged. I love the sink & everyone has asked me where I got it. I have happily recomended your website to many of my friends (& even to some of the designers I was working with). Again, thank you & I will keep your Company in mind for any future purchases. Regards, Grace C. From: Peggy M., Sechelt, B.C. Date: Wednesday, 10/3/2007 9:46 PM I just received my ming style sideboards # MCA64DBM. I cannot tell you how pleased I am with my order. The service was superb, the quality of the furniture is superb , the shipping was fabulous, it all arrived with no damage in record time. Thankyou so much. I sure am looking fwd to doing business with you in the future. Peggy M. From: Arne B., Amagansett, NY Date: Friday, January 18, 2008 3:46 PM Michael- The incredibally beautiful coffee table arrived this AM. Took us 1/2 hour to unpackage! Extremely pleased, with THANKS! Arne From: Bob Y., Montgomery, TX Date: Thursday, 1/17/2008 7:11 AM Items received yesterday ....well packed with no damages....thanks you .... regards Bob Y. From: E. J. A., Irving, TX Date: Thursday, 12/20/2007 9:28 PM Another beautiful purchase received today! Well packed, fast delivery. E. J. A. From: Jane R., Akron, OH Date: Tuesday, 12/18/2007 10:15 AM it just arrived today and it is beautiful! Much better than I ever expected. to be truthful, I expected ----for such a good price---....... I am soooooo pleased and it look lovely in its spot. i had been searching for a porcelain garden seat to replace the one now there (it began chipping and flaking off even though it was expensive 20 years ago). After my long search, I am now so pleased to have my living room look attractive again! thanks so much! From: Paula B., Nicholasville, KY Date: Thursday, 12/6/2007 7:36 AM Just rec'd my tables...and wanted you to know how absolutely pleased I am!..they are simply beautiful! Love them!! From: Gaylord K., Sevierville, TN Date: Tuesday, 12/4/2007 7:10 PM Michael the piano desk arrived and it is just beautiful. We would not hesitate to recommend you very highly to our friends and relatives. My wife LOVES the desk. It was wrapped better than any furniture we have ever seen. Thank you again for your help. Gaylord From: Steven W. B., Victoria, BC Date: Tuesday, 11/27/2007 10:13 AM Hello Michael, As agreed, I am notifying you that my charming Emperor Figures arrived safely yesterday. They were wonderfully packaged and survived the shipping to Canada with no mishap. Once i Have decided where in my collection I will place them, I will send you a photo of the pieces in their new surroundings. I am very thankful, and look forward to my next visit to the area and my next shopping trip in your gallery of beautiful treasures. Regards, Steven W. B. From: Richard F., Bakersfield, CA Date: Thu 11/1/2007 5:00 PM I received my order today. The sideboard was in perfect shape, and packed very well. It is more beautiful than I expected, the quality is superb and hand painting is exquisite. China Furniture and Arts is a great place to do business. Thanks for making it easy and worry free. Sincerely Rick F. Bakersfield Ca From: E A., Irving, TX Date: Wednesday, 9/26/2007 4:48 PM received the Crane & Peony on gold leaf panels today. They are amazingly beautiful! Thanks for carrying them, and for the super fast and secure shipping! E. J. A. From: Frances B., San Diego, CA Date: Monday, 9/17/2007 4:47 PM My Rosewood Sofa Table arrived today and it is so lovely! I am so pleased with it! The man from the delivery service was very polite and arrived right on the time they indicated. I have a great deal of oriental furniture which I have collected over the years and I am most pleased with your piece. I did not place it behind my sofa, but in a place where it could be admired. THank you. Frances B. From: Jim M., Ann Arbor, MI Date: Wednesday, 9/12/2007 4:05 PM Lilli, the chairs arrived yesterday and they were in excellent condition. Very beautiful and a wonderful addition to our Chinese Furniture collection. Thank you! Jim M. From: Thomas Y., San Diego, CA Date: Friday, 9/7/2007 2:24 PM Ni Hao Ma Lili, This is Thomas from San Diego, California. Today I received the shipment for my new Chair and custom corner cabinet along with the Chinesse good luck wall plaque. Thanks for the Good Luck frog as well. Everything looks fantastic! I am glad to have such quality cratfsmenship in my home. From the 6 mirrors I purchased along with everything else was worth the wait and the price. Your service has been flawless and well appreciated. I will certanily do more business with your company in the future. I will happily recommend your company to everyone that expects great service and excellant quality. Xie Xie Thomas From The RICH MONK From: Fred H., New York, NY Date: Sat 8/11/2007 4:21 PM Dear Lili, The cabinet arrived undamaged - thanks to you!! I am very, very happy with it and will enjoy it for a long, long time to come certainly. Thank you so much for all your help. Regards, Rick From: Denise S., Harwich, MA Date: Sunday, 7/29/2007 10:48 AM Hi Lili, I received the cabinet and it is even more beautiful than I'd expected. Thank you for your help with this purchase -- my husband and I are completely thrilled! -Denise S. From: Lucille F., Dunedin, FL Date: Thursday, 7/19/2007 7:10 PM Thank you very much. The bar arrived and it is beautiful. Thank you for making my first buying experience on line a joy. From: Betsy S., Steam Boat Springs, CO Date: Thursday, 7/19/2007 11:41 AM The chairs arrived in great condition and I love them! Thank you for the fine packing job! Sincerely, Betsy S. From: ELIZABETH M., Midvale, UT Date: Wednesday, 3/14/2007 11:58 PM I just unpacked my beautiful table. It is gorgeous! Much more than I expected. The picture on the web does not do it justice. Thank you so much! Liz