30 Days Money Back Take an entire month to live with your purchase and decide if it's right for you. All ChinaFurnitureOnline.com orders may be cancelled for a 10% restocking fee up to 30 days after the order is delivered. Shipping & Handling For your convenience, our discounted curbside shipping & handling rate is displayed on the product detail page. This rate does not necessary reflect its actual cost. Actual shipping & handling cost will be assessed in the event of a return. Click here to see how your order is shipped. Security Statement Our secure server software (SSL) is among the best technology available today. It encrypts (scrambles in code) all personal data you share with us, including your credit card and telephone numbers, name and address. We do not share our customers' data in anyways with any other parties unless we encounter technical difficulties and such shared data will be discard immediately after issue is solved. Privacy Statement Any information collected by ChinaFurnitureOnline.com is never sold, rented, loaned, or the like, to any third party for any reason. We may occasionally send you business related news using the data we collected, but you may unsubscribe at any time. Availability Your order is reviewed for accuracy and verified with the distributor as soon as it is received. In cases where distributor/freight company informs us of changes in availability, you will be notified as soon as possible. Such information can cause delays in your estimated shipping time. ChinaFurnitureOnline.com is not responsible for such changes in availability or for any other inadvertent errors on our site. Cancellation Online orders can be cancelled within 24 hours. Custom orders require 50%, non-returnable deposit. Damage claim Please mark on bill of lading "damaged" before signing. We may not be able to process damaged claim without bill of lading marked "damaged". All damaged merchandise claims must be filed with our customer service department within three days of the receipt of your order. We reserve the right to re-ship, repair or fully refund any piece of merchandise. It will be at ChinaFurnitureOnline.com's discretion to have a professional furniture medic inspect damaged merchandise to determine whether the item in question will be repaired or returned. Return ChinaFurnitureOnline.com must approve all returns with an RMA number. Returns will only be accepted if the merchandise is returned back to our warehouse undamaged in its original condition and in its original packaging. We cannot accept returns for custom/special ordered merchandise. Refund Refunds for returned merchandise will be equal to the cost of the merchandise returned less all shipping charges incurred during the delivery process to you, and back to our warehouse. Refund will be issued if the returned merchandise is received undamaged in its original condition and in its original packaging. The deposit for custom/special order is not refundable. Order Refusal Should you choose to refuse your order at the point of delivery, or if a delivery attempt is made following a confirmed delivery date and arrangements have not been made for the order to be received, you will be subject to all shipping charges actually incurred (not the discounted shipping charge on our website) during the delivery process to you, and back to our warehouse and a 10% restocking fee. Custom/Special order is not refundable. Errors Although the information on this site has been checked for accuracy, occasionally errors and omissions occur and are subject to correction. Sale Prices Sale prices are offered to our customers for a limited time and on specific merchandise. Sale prices are not applicable to prior purchase. Online sale prices cannot be combined/mixed with in-store offers. Vice Versa. Policy Changes If we decide to change our Privacy Policy, in whole or in part, we will inform you by posting a notice on our Web Site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our Web Site and will replace any prior policies that are inconsistent. Above policies apply to orders placed throuth www.chinafurnitureonline.com only. In-store and off-line policies may vary. Please visit our store or call (630) 241-3164 for details.